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RBM of Alpharetta

Alpharetta, GA

5.0
5,773 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,773 reviews

August 08, 2020

Kyle was great and patient salesman. He did his best to keep us in loop even with covid madness.. strongly recommend this dealership and Kyle Edson More

by Amey
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, Amey, for the wonderful review. We are pleased to hear that Kyle took excellent care of you on your visit. Congratulations on your new car purchase! Happy driving! Sincerely, RBM of Alpharetta

August 08, 2020

Our sales associate Vadim Russu, just did an extraordinary negotiation for us. He made the process easly and smooth. I highly recommend this dealer and Vadim. He was amazing trying to get the b More

by Abbybloch77
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your great experience with us! If there is anything we can do with regards to your Infiniti purchase, let us know. Happy driving! Sincerely, RBM of Alpharetta

August 07, 2020

David was outstanding. The overall experience was excellent. David made a point of listening to what I wanted and then made it happen. Despite challenges due to the pandemic he made it a GREAT expe More

by runsmg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern, Diane Evans
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, Runsmg12! We are delighted to hear that David was able to provide you with an outstanding experience at our dealership. Your 100% satisfaction is our priority, and we do want we can to make the buying experience the best for you! Happy driving, RBM of Alpharetta

August 06, 2020

I didn't plan on buying a car that day I visited RBM of Alpharetta to review a 2019 and maybe test ride a few models. I had done some research and had it narrowed down between a few models More

by anthony.eafrati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 12, 2020 -

RBM of Alpharetta responded

Hello, Anthony.eafrati! We are thrilled to hear that Kyle provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

August 05, 2020

I just bought my car and Andy Sayers at RBM Alpharetta was excellent !!! He followed up with me and guided me through the whole process . More

by flakky87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi
Aug 12, 2020 -

RBM of Alpharetta responded

Thank you, Flakky87, for the wonderful review. We are pleased to hear that Andy took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

August 04, 2020

Don in service is great to work with! He made the whole service process so easy and hassle free. RBM did a great job taking the extra steps in making the process worry free during these times! More

by PamelaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

RBM of Alpharetta responded

Thank you, PamelaB, for the wonderful review! We are pleased to hear that Ron provided you with efficient service and took excellent care of you during your visit. We look forward to seeing you again in the future! Sincerely, RBM of Alpharetta

August 03, 2020

Steve Byrd has always gone above and beyond when i have needed his help! Car has always been ready prior to when expected! Exceptional service More

by mat47
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Steve Byrd
Aug 07, 2020 -

RBM of Alpharetta responded

Thank you, mat47, for the wonderful review. We are pleased to hear that Steve is always able to provide you with excellent, efficient service. Thanks for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 02, 2020

Kyle was easy to work with, answered all questions. There was no high pressure sales pitch from the salesman nor Romona the finacial consultant. the concierge was a tremendous help with the features o More

by james.blume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 07, 2020 -

RBM of Alpharetta responded

Hello, james.blume! We are thrilled to hear that Kyle provided you with the high quality buying experience you deserve! Thank you for taking the time to share your thoughts with us. We wish you all the best, and we hope to see you again in the future! Happy driving, RBM of Alpharetta

August 02, 2020

This is our first time buying a new Mercedes Benz and John and RBM of Alpharetta made it so easy and stress free, the car was a little bit delayed but it was worth the wait, thank you for showing my wife More

by Ahoyos24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry we forgot the name of the lady that showed the car to my wife. , John Sauer
Aug 07, 2020 -

RBM of Alpharetta responded

Thank you very much Ahoyos24! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John and the rest of our team took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

August 02, 2020

We walked in to shop and search for a GLE we have been to 3 dealerships in Atlanta already and our experices was suboptimal. The minute we walked we were greeted nicely and introduced to David... Simply p More

by mhra
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Sexton, David Wang
Aug 07, 2020 -

RBM of Alpharetta responded

Thank you mhra! We really appreciate the kind words, and thank you for your business. We're delighted to hear that David and the rest of our team could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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