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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

August 26, 2020

We just had a great experience with Kyle at RBM of Alpharetta. He was very easy to talk to and really made you feel comfortable asking questions. From the test drive to delivery of the car he was just More

by Tony Perrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

RBM of Alpharetta responded

Thank you, Tony! We are so glad to hear that Kyle went above and beyond during your buying experience! We do all that we can to make the buying experience the best it can be. Please do not hesitate to contact us if you have any concerns regarding your new car. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

August 26, 2020

Dan Berry and Neil Turry were absolutely a pleasure to deal with. I would highly recommend them to anyone. Ask for Dan, he's your man!!! More

by Creg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 27, 2020 -

RBM of Alpharetta responded

Thank you so much, Creg. We are thrilled that Dan took excellent care of you on your visit and we want to congratulate you on your new car! Your complete satisfaction is our priority! Happy driving, RBM of Alpharetta

August 25, 2020

John was very helpful in finding the car I wanted - going so far as to bring it in from a dealership in Va. Everyone at the dealership with whom we have interacted thus far have been very nice and great to w More

by jeandan08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Aug 25, 2020 -

RBM of Alpharetta responded

Thank you, Jeandan08! We are thrilled that John provided you with an excellent buying experience. Your 100% satisfaction is paramount to us. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

August 24, 2020

I had the pleasure of working with Kyle Edson. He was awesome from beginning of the process to the end. Very informative and made me feel like an old friend! Many thanks for a great experience !! More

by Dejon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

RBM of Alpharetta responded

Thank you, Dejon! We are delighted to hear that Kyle provided excellent service that you deserve and made you feel welcomed on your visit. Your 100% satisfaction is our priority and we strive to make the buying experience the best it can be. We wish you all the best! Happy driving, RBM of Alpharetta

August 24, 2020

Great experience at RBM—bought certified pre-owned GLC. Worked with Kyle, who did a great job listening to our wants and helping us find the right vehicle for us. Knowledgeable without being pushy and ve More

by Kyle A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Aug 25, 2020 -

RBM of Alpharetta responded

Thank you Kyle A. for the kind words about RBM of Alpharetta. We're thrilled to hear that Kyle took excellent care of you. If there is anything we can do with regards to your GLC, please, let us know. We will be more than happy to resolve any concerns that you may have. We do all that we can to make your experience with RBM of Alpharetta the best it can be. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta

August 24, 2020

We are so pleased to have received exemplary customer service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Ma More

by GJRMRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you, GJRMRJ! We appreciate the kind words about Mark and RBM of Alpharetta. We are thrilled to hear that Mark went above and beyond to make your overall experience great. We do all that we can to make your buying the best it can be. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 24, 2020

Excellent experience at RBM of Alpharetta!! Mark Higgs is an exceptional professional and is extremely knowledgeable of the Mercedes Brand. I would recommend this dealership everytime. This is my first Merce More

by Pbredwood223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Mark Higgs
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you Pbredwood223. We appreciate the kind words about RBM of Alpharetta. We're thrilled to hear that Mark could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We congratulate you on your new car! We wish you the best, and happy driving! Sincerely, RBM of Alpharetta

August 22, 2020

Jeff Twiggs and his team could not have made this process any easier! For my comfort and convenience Jeff brought the vehicle to my house and let me sign all of the paperwork in my home as well. A total clas More

by weilellen32
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you very much Weilellen32! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit and we congratulate you on your new car! We wish you all the best and happy driving! Sincerely, RBM of Alpharetta

August 21, 2020

I live in Henry County and I must say my experience with my salesperson Rich Alder and Ramona Razavi- Finance Department was definitely worth the travel. Rich Alder hands down is the best salesperson I've e More

by Angela H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Rich Alder
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you Angela! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Rich and Ramona could provide you with a great buying experience. Your 100% satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

August 21, 2020

I had the BEST car buying experience at RBM!From when I I had the BEST car buying experience at RBM! From when I placed my first phone call all the way to when my keys to my Mercedes was handed over! Kyle More

by India
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you very much India. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle could provide you with a great buying experience. We wish you all the best! Happy driving, RBM of Alpharetta

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