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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

August 21, 2020

After my wife’s car accident we needed another vehicle and RBM took all the stress out of this situation. Gwen was fantastic and so easy to work with. This was our first Mercedes but after this experience More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you so much, Aaron. We are grateful for the kind words about RBM of Alpharetta. We are thrilled to hear that Gwen was able to provide a great buying experience! We wish you all the best and please let us know if we can resolve any concerns you may have about your new car. Happy driving, RBM of Alpharetta

August 21, 2020

I would sincerely like to thank RBM of Alpharetta for the professional service I received on my recent C300 purchase I would especially like to acknowledge my sales representative Gwen Moss. I truly appre More

by Teresa Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

RBM of Alpharetta responded

Thank you, Teresa Freeman, for the kind words about RBM of Alpharetta. We're delighted to hear that Gwen took excellent care of you. If there is anything we can do with regards to your new C300, please, let us know. Your 100% satisfaction is paramount to us. Happy driving! Sincerely, RBM of Alpharetta

August 20, 2020

RBM of Alpharetta and the sales team are top quality. My wife and I flew down from Milwaukee to purchase a 2015 Audi Q7 TDI. Worked with Rich Alder in sales and Tom Ahern in finance. With everything done ov More

by rsorenson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Rich Alder
Aug 20, 2020 -

RBM of Alpharetta responded

Thank you Rsorenson7! We appreciate the kind words, and thank you for your business. We are thrilled to hear that Rich and Tom took excellent care of you on your visit. Your complete satisfaction is paramount to us. We wish you all the best. Happy driving! Sincerely, RBM of Alpharetta

August 20, 2020

Kyle was the sales person I dealt with at RBM Alpharetta. He was very professional, answering my questions and offering me the best options given my requirements. The dealership itself is also very nice and More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

RBM of Alpharetta responded

Hello Jasmine! We greatly appreciate the kind words and we thank you for your business. We are glad to hear that you were highly satisfied with our sales department. Your complete satisfaction is our number one priority, and we do what we can to make every experience the best that it can be. we look forward to seeing you for service! Happy driving, RBM of Alpharetta

August 19, 2020

John was great to work with and made the buying experience a pleasure. He worked hard to find a specific car that met our needs More

by tim_gilmore2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
August 19, 2020

RBM. Thanks so much for Vadim he is a great professional and a pleasure to work with. Thanks for all your help with our new Infiniti. Best Regards Brandon Bloch More

by Whiterhinotraders
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Jeff Twiggs, my salesperson was fantastic. He made purchasing my first Mercedes a great experience. Great car. Great experience. We are now fans of RBM. More

by pw1844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

RBM of Alpharetta responded

Thank you, Pw1844, for your kind words about RBM of Alpharetta! We are thrilled that Jeff could provide you with a fantastic buying experience. We want to congratulate you on your new car and please let us know if we can help with any concerns you may have. Happy driving, RBM of Alpharetta

August 17, 2020

Satisfied customer David Wang made our new car purchase a most pleasant one! Very knowledgable of MB products. "Reads" his customers very well and adjust his side of t More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang, Diane Evans
Aug 18, 2020 -

RBM of Alpharetta responded

Thank you for your kind words! We are delighted that David, Diane, and Lisa could provide an excellent service. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be! Congratulations on your new car purchase. We wish you the best! Happy driving, RBM of Alpharetta

August 17, 2020

Due to COVID my husband and I built what we would like to have in a new car online and RBM of Alpharetta, Reza, brought not only 1 car to our home but went back to RBA and drove out another car for us to loo More

by Lambeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Aug 18, 2020 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Reza and the rest of our dealership can continue to delight you. We want to congratulate you on your new car purchase! Please let us know if we can resolve any concerns you may have. Your 100% satisfaction is our priority! Happy driving, RBM of Alpharetta

August 17, 2020

My salesman Rich Alder went above and beyond in finding me the car I wanted. He worked with me over several weeks until he found my car. More

by Karenalphr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Aug 18, 2020 -

RBM of Alpharetta responded

Hello, Karenalphr! We are thrilled to hear that Rich provided you with the high quality service you deserve. We congratulate you on your new car and wish you all the best! Happy driving, RBM of Alpharetta

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