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RBM of Alpharetta
Alpharetta, GA
5,831 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,831 reviews
August 28, 2020
Today we visited RBM and had an exceptional experience while purchasing a 2017 Certified E Class Mercedes Benz. Jeff Twiggs was one of the most curious and helpful sales people we have ever worked with at while purchasing a 2017 Certified E Class Mercedes Benz. Jeff Twiggs was one of the most curious and helpful sales people we have ever worked with at a dealership. Lisa in finance was also a delight to work with. More
by don.saylor46
August 27, 2020
I would like to say that my experience with RBM of Alpharetta was a great one. Especially our sales person Mr. Higgs. His approach and understanding to my concerns were very well received. I must say Alpharetta was a great one. Especially our sales person Mr. Higgs. His approach and understanding to my concerns were very well received. I must say that his knowledge of the vehicle's played a big part in purchasing my vechicle. Thanks very much Florence & Kenneth Campbell More
by flomcamp
Employees Worked With
Mark Higgs
August 27, 2020
It all starts up front with Mary Brown....first face you see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. J see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. Jeff is very personable and informative at every level of the process. Working with Jeff, the transaction was smooth and pressure free. Finally, Tom Ahern led me through a quick and stress free finance process. Top shelf all around!!! Good people at RBM of Alpharetta!!!! More
by Bobby
August 26, 2020
We just had a great experience with Kyle at RBM of Alpharetta. He was very easy to talk to and really made you feel comfortable asking questions. From the test drive to delivery of the car he was just Alpharetta. He was very easy to talk to and really made you feel comfortable asking questions. From the test drive to delivery of the car he was just exceptional... He is definitely our go to guy at RBM. More
by Tony Perrino
August 26, 2020
Dan Berry and Neil Turry were absolutely a pleasure to deal with. I would highly recommend them to anyone. Ask for Dan, he's your man!!! deal with. I would highly recommend them to anyone. Ask for Dan, he's your man!!! More
by Creg
August 25, 2020
John was very helpful in finding the car I wanted - going so far as to bring it in from a dealership in Va. Everyone at the dealership with whom we have interacted thus far have been very nice and great to w so far as to bring it in from a dealership in Va. Everyone at the dealership with whom we have interacted thus far have been very nice and great to work with. More
by jeandan08
Employees Worked With
John Sauer
August 24, 2020
I had the pleasure of working with Kyle Edson. He was awesome from beginning of the process to the end. Very informative and made me feel like an old friend! Many thanks for a great experience !! awesome from beginning of the process to the end. Very informative and made me feel like an old friend! Many thanks for a great experience !! More
by Dejon
Employees Worked With
August 24, 2020
Excellent experience at RBM of Alpharetta!! Mark Higgs is an exceptional professional and is extremely knowledgeable of the Mercedes Brand. I would recommend this dealership everytime. This is my first Merce an exceptional professional and is extremely knowledgeable of the Mercedes Brand. I would recommend this dealership everytime. This is my first Mercedes purchase and I could not be more satisfied. Thank you to Mark and the team at RBM of Alpharetta!! Amazing.... More
by Pbredwood223
August 24, 2020
Great experience at RBM—bought certified pre-owned GLC. Worked with Kyle, who did a great job listening to our wants and helping us find the right vehicle for us. Knowledgeable without being pushy and ve Worked with Kyle, who did a great job listening to our wants and helping us find the right vehicle for us. Knowledgeable without being pushy and very patient. Buying process was smooth and transparent. More
by Kyle A.
August 24, 2020
We are so pleased to have received exemplary customer service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Ma service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Mark. He took the time to explain the different classes of cars and their features and helped us come up with the perfect fit. He even came by to drop off a loaner while he had an extra feature added to our new vehicle. We could not be more pleased and we plan to keep him as our sales representative for all of our future purchases. Hats off to RBM of Alpharetta for employing such talent. More
by GJRMRJ
