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RBM of Alpharetta

Alpharetta, GA

5.0
5,773 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,773 reviews

July 28, 2020

Over the last several years it has been my good fortune to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable, professional, and courteous. He is prompt More

by Happy Benz Owner
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

RBM of Alpharetta responded

Thank you Happy Benz Owner! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andrei could provide you with a delightful service experience. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

July 27, 2020

The entire buying experience was amazingly fast and friendly. I have never experienced this type of customer service. I would recommend this team to everyone. More

by smozee21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Mark Higgs
Jul 27, 2020 -

RBM of Alpharetta responded

Thank you, smozee21, for the wonderful review. We are pleased to hear that our team took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 26, 2020

Awesome experience! I had a great experience working with Mark and Jeff. They were both extremely pleasant, listened to my needs and were ready to deliver. I never felt p More

by nelsonam9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Jul 27, 2020 -

RBM of Alpharetta responded

Thank you, nelsonam9, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark and Jeff took excellent care of you, and made you feel welcomed during your visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely, RBM of Alpharetta

July 26, 2020

new sales always a great experience. I have bought many cars there and will continue too. David Wang is incredible to work with and I have referred several of More

by bruce.tyler@us.ibm.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
Jul 27, 2020 -

RBM of Alpharetta responded

Thank you so much for your continued business and loyalty! We are so glad to hear that David is always able to provide you with an excellent buying experience. Thanks for taking the time to share your thoughts with us, and we look forward to seeing you again soon. Happy driving! Sincerely, RBM of Alpharetta

July 25, 2020

I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. More

by palladio2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Byrd, Melissa Denewellis
Jul 27, 2020 -

RBM of Alpharetta responded

Hello, palladio2! We are thrilled to hear that Steve provided you with a high quality service experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 24, 2020

The most prompt and attentive service team in town. Steve Byrd at RMB of Alpharetta has been my service right hand at RBM for several years, and he is just amazing. He takes care of me even when I show up ea More

by Juan Blanco
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 24, 2020 -

RBM of Alpharetta responded

Hello, Juan Blanco! We are so glad to hear that Steve is always able to provide you with professional, efficient service. Thank you for your business and for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 24, 2020

Without reservation this purchase experience has exceeded my expectations. Dan Berry, our sales representative, from the moment we met him to the completion of the deal was friendly, helpful, knowledgeable, More

by alfonsoj45
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Jul 27, 2020 -

RBM of Alpharetta responded

Thank you alfonsoj45! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Dan could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 23, 2020

Super easy and fast experience Worked with Reza to purchase a new car. He was a great resource and did not pressure me or my family to get the new car at all during the process, unl More

by fhuang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Jul 23, 2020 -

RBM of Alpharetta responded

Thank you, fhuang1, for the kind words about RBM of Alpharetta. We're delighted to hear that Reza and the rest of our team took excellent care of you, and made you feel confident in your purchase. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely, RBM of Alpharetta

July 23, 2020

Absolute pleasure and a great experience...! Right from the moment I got into Mercedes dealership and met Rich Alder, the experience was so amazing and satisfactory. I would be honest that I got More

by RupeshSinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Jul 23, 2020 -

RBM of Alpharetta responded

Hello RupeshSinha! We are so grateful for your business and for the kind words about RBM of Alpharetta. It's wonderful to hear that Rich was able to provide you with an excellent buying experience. Your complete satisfaction is our top priority, and we do what we can to make every visit a great one. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

July 23, 2020

Great Service and turn around time! Steve did a great job. We will see you again next year! Thank you for the fast turnaround time! More

by ahlammomin
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 23, 2020 -

RBM of Alpharetta responded

Thank you ahlammomin! We are so glad to hear that Steve provided you with an efficient service experience, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

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