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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
July 03, 2020
New 2020 MB C300 with Bill Favini Bill made my buying experience a pleasure. He was very knowledgeable, courteous and responded to all my question promptly. He went above and beyond to Bill made my buying experience a pleasure. He was very knowledgeable, courteous and responded to all my question promptly. He went above and beyond to ensure I got the right Mercedes. After the sale he followed up with me to make sure I was satisfied and had a good experience. I highly recommend him! Ramona was also pleasant and knowledgeable. It was a pleasure dealing with them both. More
by NRL
July 03, 2020
This is the place If you are looking for a car, this is the place to purchase one. Stress free environment and Jeff Twiggs was the best. I cannot forget to mention Dan If you are looking for a car, this is the place to purchase one. Stress free environment and Jeff Twiggs was the best. I cannot forget to mention Dan Berry as well. Dan Berry had the day off. However, he was very quick to respond to my email and made sure Jeff took care of us. More
by danielp
Employees Worked With
Other Employees :
Elizabeth (Vehicle Set-up), Ramona Razavi, Carl Denton
July 02, 2020
New MB GLE with Bill Favini My fifth Mercedes with Bill. He knows his stuff! Importantly, Bill takes time after the sale to make sure you understand all of the features of your My fifth Mercedes with Bill. He knows his stuff! Importantly, Bill takes time after the sale to make sure you understand all of the features of your new car. Buying process was seamless, as usual. More
by Edrington
July 01, 2020
I have purchased many different levels of vehicles, but this was my first Mercedes Benz. My salesperson, John Sauer exceeded every expectation and more! This was the most simple and enjoyable purchase expe this was my first Mercedes Benz. My salesperson, John Sauer exceeded every expectation and more! This was the most simple and enjoyable purchase experience ever! If you're thinking of purchasing anywhere else, save time and just come here... you won't be disappointed. Thanks again John, Neil, and thank you RBM!! More
by Dave, Canton, GA
July 01, 2020
Mark Was fantastic he made sure I got the car I want it in the price that I needed. I highly recommend him for the car that you want they go over everything in the vehicle with you thoroughly so you comple in the price that I needed. I highly recommend him for the car that you want they go over everything in the vehicle with you thoroughly so you completely understand the vehicle you are getting. I wish I would’ve bought my Mercedes years ago! More
by Michaeltribble1991
Employees Worked With
Mark higgs
June 30, 2020
They are First Class I have purchased several cars from David Wang at RBM of Alpharetta and he is a man of his word and takes care of his customers the RIGHT way. If ther I have purchased several cars from David Wang at RBM of Alpharetta and he is a man of his word and takes care of his customers the RIGHT way. If there is a problem, it get fixed! More
by phil
June 30, 2020
RBM has provided our family with excellent sales and service for 5 cars (so far!). Thanks to everyone at RBM, especially Andy Sayers for great sales assistance that keeps us coming back. service for 5 cars (so far!). Thanks to everyone at RBM, especially Andy Sayers for great sales assistance that keeps us coming back. More
by Sam M.
Employees Worked With
Other Employees :
Mary at the front desk is a treasure, and Elizabeth provides excellent concierge service!, Andy Sayers, Carl Denton, Tom Ahern, Steve Byrd
June 30, 2020
I had a wonderful experience with Andy and the RBM team (worth the 4 hr. drive to get there). I highly recommend RBM to anyone purchasing a MB. Andy provided a virtual tour of the car, accurate descripti (worth the 4 hr. drive to get there). I highly recommend RBM to anyone purchasing a MB. Andy provided a virtual tour of the car, accurate description, additional photos and had me ready to drive away quickly! More
by Jeremy J
Employees Worked With
Andy Sayers, Elisabeth Sexton
June 29, 2020
I had a great experiences with RBM!! Dan Berry helped me find exactly what I was looking for!! I love my new car I highly recommended RBM of Alpharetta! find exactly what I was looking for!! I love my new car I highly recommended RBM of Alpharetta! More
by emmaleee2015
Employees Worked With
June 29, 2020
It was a pleasure working with Jeff, my purchase was quick and easy. Best experience I've had purchasing a vehicle. I would recommend this dealership to family and friends!!! quick and easy. Best experience I've had purchasing a vehicle. I would recommend this dealership to family and friends!!! More
by Dunville55
