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RBM of Alpharetta
Alpharetta, GA
5,308 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,308 reviews
July 27, 2019
Fantastic Warm Service Great treatment, real service, Never pushed to buy any car very helpful during the whole proccess. All employees I worked with were very helpful in an Great treatment, real service, Never pushed to buy any car very helpful during the whole proccess. All employees I worked with were very helpful in answering all questions or ant doubts I had. Great team effort. More
by Marcelo3
Helpful July 27, 2019
Great Experience It was a very easy sales experience. Kyle was friendly and provided great service without being pushy or providing unnecessary pressure. This was no It was a very easy sales experience. Kyle was friendly and provided great service without being pushy or providing unnecessary pressure. This was not the first dealership that we visited for our car purchase and this place was a notch above the rest. More
by Mike D.
July 26, 2019
July 24th visit Joseph Stieren was assigned as my new advisor. He was constantly updating me on my vehicle's status to ensure I got out of there in the time quoted. Joseph Stieren was assigned as my new advisor. He was constantly updating me on my vehicle's status to ensure I got out of there in the time quoted. He was very thorough. More
by Blanchy
Employees Worked With
Joseph Stieren
July 26, 2019
Unbeeatable Service. My brake light went out and needed to be replaced. I drove down to RBM and Mr. Joe Stieren Service Advisor was able to replace the brake light and get My brake light went out and needed to be replaced. I drove down to RBM and Mr. Joe Stieren Service Advisor was able to replace the brake light and get my SUV washed in about 30 minutes while waited and relaxed in the showroom. He was wonderful to work with and I would highly recommend him to others having their car serviced at RBM. RBM does great work and has the best team. More
by Joann E
Employees Worked With
Joseph Stieren
July 26, 2019
As Always Great Service! Joseph Stieren is great! I needed to replace the tires on my AMG 45 and Joseph offered great advice in terms of what tire would make a better drive f Joseph Stieren is great! I needed to replace the tires on my AMG 45 and Joseph offered great advice in terms of what tire would make a better drive for my specific car; he is very knowledgeable about the products they carry. More
by FrancM
Employees Worked With
Joseph Stieren
July 26, 2019
Great Experience! Went in to purchase a vehicle for my son and ended up purchasing one for myself as well! Could not have been happier with the excellent service! Andy Went in to purchase a vehicle for my son and ended up purchasing one for myself as well! Could not have been happier with the excellent service! Andy Sayers did a wonderful job explaining the vehicle's features, emphasizing it's quality & dependability. He also highlighted the experienced staff at RBM of Alpharetta. Tom Ahern did a good job with our paperwork and Elisabeth Sexton ensured a proper completion of the experience with a thorough review of the cars' features. Thank you Andy and RBM, we're glad to join 'the family'! More
by LisaC
Employees Worked With
Andy Sayers, Tom Ahern, Elisabeth Sexton
July 26, 2019
Kyle is the best! Kyle was terrific in assisting us with the purchase of a preowned car. He was professional and personable. He was not pushy- let us make our own deci Kyle was terrific in assisting us with the purchase of a preowned car. He was professional and personable. He was not pushy- let us make our own decision. If you are looking for a sales professional to assist you with a car purchase, Kyle is the best! More
by Carrie
Employees Worked With
July 25, 2019
Mercedes Window Shield Replacement Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. More
by ElliottSmith
Employees Worked With
Joe Stieren
July 25, 2019
Had my car serviced Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. More
by wagonlover
Employees Worked With
Joseph Stieren
July 25, 2019
Great service team!! Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be in and out of the dealership in under an hour. I would recommend him to anyone and will definitely be coming back to see him! More
by AddisonDaugherty
Employees Worked With
Joseph Stieren
