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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
May 19, 2020
Best experience with car company. First class/professional.. Staff (Mark Higgs, Elisabeth Sexton, Lisa Brennan) professional/knowledgeable/friendly. Facility - First Class. I've known Mark Higgs for ~ 4 years f Staff (Mark Higgs, Elisabeth Sexton, Lisa Brennan) professional/knowledgeable/friendly. Facility - First Class. I've known Mark Higgs for ~ 4 years from the Kennesaw store. I traveled all the way to RMB Alpharetta to work with him. Mark is AMAZING - Professional, Responsive (responded to my emails and texts timely 24/7). His knowledge on the cars - Outstanding. His trustworthiness - outstanding and was my number one criteria for a sales person. He definitely went above and beyond in helping me find the right car for the right price. Next car definitely - RMB Alpharetta for sure!! More
by JF
Employees Worked With
Other Employees :
African American Receptionist. Pleasant and always greeted me with smile and...Ms. Fisher...., Elisabeth Sexton, Mark Higgs
May 17, 2020
Kyle and Tom are great! My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had a My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had all of the information I needed to make a confident purchase of a CPO Mercedes. They gave me a fair value for my trade-in. Every staff member I encountered was friendly and helpful. Tom in finance was quick and pleasant. I have been to a lot of dealerships over the years and I can safely say that RBM of Alpharetta has the most authentic staff members of any of them. More
by dcmccormick89
May 16, 2020
Excellent Sales Experience John was extremely knowledgeable about the vehicle I bought. He was patient and worked within my budget. At no point did I feel any pressure from John John was extremely knowledgeable about the vehicle I bought. He was patient and worked within my budget. At no point did I feel any pressure from John to close the deal or sell me any upgrades. When I left both John and another employee spent all the time needed to understand the options More
by Chas
May 15, 2020
RBM Alpharetta delivers a VIP experience at every turn. I had a five star experience with RBM Alpharetta from the moment I scheduled a test drive, and the luxury service continues. Kyle Edson is the ideal M I had a five star experience with RBM Alpharetta from the moment I scheduled a test drive, and the luxury service continues. Kyle Edson is the ideal Mercedes expert with genuine insight, and he will go above and beyond to deliver luxury at every turn (no pun intended). Not only is he professional, but he's been an outstanding communicator in answering follow-up questions. I wish every shopping experience could be as seamless as it is at RBM Alpharetta! I'd strongly recommend them to anyone for a purchase you can feel great about. More
by Ashley B.
May 12, 2020
We are very pleased, and probably will be back again for another purchase. He was available to help us with question and made the purchase easy. another purchase. He was available to help us with question and made the purchase easy. More
by gimartin2525
Employees Worked With
John Sauer
May 10, 2020
Andy Sayers and the team at RBM of Alpharetta are fantastic. Purchasing our new Mercedes was a great experience. Emails, texts and emails were addressed timely adding to making the process stress fre fantastic. Purchasing our new Mercedes was a great experience. Emails, texts and emails were addressed timely adding to making the process stress free. There is a clear dedication to delivering a first class experience. Thank you! More
by Chite2358
May 09, 2020
Made easy Easy efficient process. John was very helpful and knowledgeable about the car. He worked hard to earn my business. Once a deal was agreed to the proce Easy efficient process. John was very helpful and knowledgeable about the car. He worked hard to earn my business. Once a deal was agreed to the process ran very smooth. More
by Super Fly
Employees Worked With
John Sauer
May 06, 2020
Great experience!! Reza was amazing to work with and was always available for any questions I had. The overall interaction was smooth and pressure free. I would definitely use Reza again in the future! always available for any questions I had. The overall interaction was smooth and pressure free. I would definitely use Reza again in the future! More
by Rourkey42
Employees Worked With
May 06, 2020
Great service for several years now I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service adv I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service advisor. No hard pressure, just the facts about service needed. More
by Steve Wonders
Employees Worked With
Steve Byrd
