Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,778 reviews

January 10, 2020

Wonderful experience with RBM of Alpharetta Car buying can be a stressful experience for many people- finding the right car, make, model, and the trim with all the futures wanted. But RBM of Alp More

by ssaraogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you ssaraogi for the kind words about RBM of Alpharetta. We're delighted to hear that Vadim took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

January 09, 2020

Steve Byrd at RBM Alpharetta are top notch. They worked me in with a loaner even though the website lost my appointment and kept me informed throughout. More

by rpxtreme
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 10, 2020 -

RBM of Alpharetta responded

Hello, rpxtreme We are thrilled to hear Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 08, 2020

Great Service at RBM. Specifically, Steve Byrd in service and support department at RBM was 1st class in helping me with getting my airbags ( factory recall ) replaced in a timely manner with excellent commu More

by Michael
Recommend Dealer
Yes
Employees Worked With
Steve Byrd, Melissa Denewellis
Jan 10, 2020 -

RBM of Alpharetta responded

Hello, Michael. We are thrilled to hear that Steve provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 08, 2020

Excellent Service Every time I always enjoy my experience at RBM of Alpharetta. Every time my lease is up, I receive excellent and timely service from Sheaffer Cheek. Signing a ne More

by L&D Shearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Sheaffer and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

January 08, 2020

If you are looking for the perfect Mercedes Benz then Kagan Scott is the salesperson that can personally and expertly find the best for you! More

by Swimsales1
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you Swimsales1 for the wonderful review. We are pleased to hear that Kagan took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 08, 2020

I really enjoyed my experience. The entire RBM team was knowledgeable and helpful. I’m so happy that we can’t to RBM of Alpharetta! More

by Dreschlkj
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Elisabeth Sexton, John Sauer, Rich Alder
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you Dreschlkj for the wonderful review. We are pleased to hear that our team took excellent care of you on your visit. Congratulations on your new car! Sincerely, RBM of Alpharetta

January 07, 2020

Finally pulled the trigger We just purchased a Sprinter for our business as a service van. However, this is not the first time we have considered a Sprinter and have dealt with More

by JWB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you JWB. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Sheaffer at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 07, 2020

Great Experience buying an RV RBM makes looking and buying a comfortable and enjoyable expedrience. The facility is well planned and the sales staff are welcoming and competent. More

by Cap'n Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you very much Cap'n Dan! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that our team took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

January 04, 2020

Fantastic Service Terri Reese is an outstanding salesperson. She was very thorough, informative and, most of all, very patient answering all our questions. She explai More

by patmhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Diane Evans, Terri Reese
Jan 10, 2020 -

RBM of Alpharetta responded

Thank you patmhill. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Terri could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 04, 2020

Gwen Moss gave us too-notch service throughout the process. She was extremely courteous, easy to deal with and made us feel very welcome every step of the way. She did such a great job that my wife ga More

by Oko
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jan 07, 2020 -

RBM of Alpharetta responded

Thank you Oko for the wonderful review. We are pleased to hear Gwen took excellent care of you and made you feel welcomed on your visit. Sincerely, RBM of Alpharetta

...
276
...