RBM of Alpharetta

Dan Berry was great! We wanted to get in and out quickly. We had researched before getting to the dealership. Dan provided all the loan paperwork before we came in to finalize the deal which helped tremendou We had researched before getting to the dealership. Dan provided all the loan paperwork before we came in to finalize the deal which helped tremendously. He was very knowledgeable and very helpful. Great job RBM! More

Purchased used car Great experience at this dealership. Rich was easy to work with and very fair. Car was very clean and presented well. Process of buying the car was v Great experience at this dealership. Rich was easy to work with and very fair. Car was very clean and presented well. Process of buying the car was very fast and efficient. More

No pressure experience when dealing with Kyle Edson First time we have felt no pressure in buying a car! Kyle Edson did such a great job in showing us the latest technology and made the whole process s First time we have felt no pressure in buying a car! Kyle Edson did such a great job in showing us the latest technology and made the whole process so easy that we went ahead and traded our car before heading back to Florida. More

Not Honest My son and I purchased a certified pre owned car in March 2018. It was a car they had used as a loaner. When we were looking at it and going through My son and I purchased a certified pre owned car in March 2018. It was a car they had used as a loaner. When we were looking at it and going through the buying process we asked if it has been in any accidents or had any prior damage. The salesman told us there was no prior damage or accidents and then gave us the car fax report. I realize that car fax says is is based on current information and some problems may not have been reported. This dealership owned the car. They knew of the damage did not disclose it to us when asked and did not report the damage to car fax until after we purchased the car. They did not report the damage until April 2018. This is very dishonest. We found this out because we are looking to trade it in. The value they offered was way less than what it should have been and we were told this is the reason why. They showed us the updated car fax that shows the damage reported after we bought it. Totally dishonest and bordering on fraud. More

An excellent experience! The staff were super helpful and the facility itself is spectacular. We were greeted right away but never felt pressured to buy. I would high recommend to anyone looking for a and the facility itself is spectacular. We were greeted right away but never felt pressured to buy. I would high recommend to anyone looking for a Mercedes. More

Excellent car buying experience. It's often said that buying a car can be a very unpleasant and trying experience. In our case, it turned out to be just the opposite primarily due to It's often said that buying a car can be a very unpleasant and trying experience. In our case, it turned out to be just the opposite primarily due to our sales person, Terrie Reese, who made the entire car buying experience as easy as possible. Terrie is an excellent and professional sales person, who gives you the appearance of willingness to acquiesce to your car buying needs. More

Melissa is a dream to work with She is personable, knowledge, has a great attitude and makes the entire service experience pleasurable. She always makes me feel comfortable and has She is personable, knowledge, has a great attitude and makes the entire service experience pleasurable. She always makes me feel comfortable and has helped me throughout every service visit with a smile. More

Excellent experience Working with Rich and Tom was a great! They were both very kind and extremely helpful. I couldn’t have asked for a better experience in this process. Working with Rich and Tom was a great! They were both very kind and extremely helpful. I couldn’t have asked for a better experience in this process. Rich listened to my wants and concerns and put me in the perfect vehicle fit for me! I will definitely be sending all family and friends looking to get a Mercedes to him! Thank you for everything! You have a long time customer in me!!! More

Courteous and professional When i made contact with John, he was polite, answered my questions, didn't do the normal hours long dealer dance. It was a quick transaction and I wa When i made contact with John, he was polite, answered my questions, didn't do the normal hours long dealer dance. It was a quick transaction and I was driving out. The car was cleaned and ready to go the following day as agreed upon. If you want a no hassle experience, see John. More