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RBM of Alpharetta

Alpharetta, GA

5.0
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,800 reviews

November 21, 2019

My husband and I were very impressed the exceptional customer service provided by this dealership. Kagan was very professional, thorough, and efficiently moved us through the process of buying our vehi More

by Erinstoo
Recommend Dealer
Yes
Employees Worked With
Jay Harward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Kagan Scott
Nov 21, 2019 -

RBM of Alpharetta responded

Hello, Erinstoo We are thrilled to hear that Kagan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 21, 2019

David Wang exceeds expectations We are repeat Mercedes Benz customers with RBM and in particular, David Wang. David is the primary reason we returned to purchase a new Mercedes. On More

by rory_t_mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Sharon Thompson, Diane Evans
Nov 29, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

November 20, 2019

Terrific experience This was the best car buying experience that I ever had. All of the people at RBM of Alpharetta were great to work with. A special thank you to Bill F More

by jgwasik53
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Diane Evans
Nov 21, 2019 -

RBM of Alpharetta responded

Thank you jgwasik53. We really appreciate the kind words and thank you for your business. We're delighted to hear that Bill and the rest of our team could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 20, 2019

I can easily say this was the best sales experience I’ve had. Reza Azizi was extremely helpful and knowledgeable and made sure I have all the information I need to make my final decision. He was very patien More

by Noushin Rashidi
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

RBM of Alpharetta responded

Thank you very much Noushin Rashidi! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 18, 2019

Easy purchase John Sauer took time to make sure this was the vehicle for us. I would recommend John and would buy from him again. He got us a fair price for our tra More

by waynejd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Nov 21, 2019 -

RBM of Alpharetta responded

Thank you very much waynejd. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that John could provide you with a professional, and engaging buying experience. We appreciate you taking the time to share your experiences with us. Happy driving! Sincerely, RBM of Alpharetta

November 17, 2019

My wife and I have purchased 3 cars from RBM of Alpharetta and we have had an excellent experience with each one. Our Sales representative was Romona and she was great. Awesome experience!! Would r More

by 45Stacey45
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Nov 21, 2019 -

RBM of Alpharetta responded

Hello, 45Stacey45 We are thrilled to hear that Ramona provided you with the high quality service you deserve! Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving, RBM of Alpharetta

November 17, 2019

Great car buying experience This is our second MB at this dealership, and everyone, from the sales staff to the service department are excellent at what they do. The atmosphere More

by Felipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Diane Evans
Nov 21, 2019 -

RBM of Alpharetta responded

Thank you Felipe. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Ramona and the rest of our team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 16, 2019

Wonderful experience purchasing our car. John was absolutely wonderful. He stayed in touch with us and went out of his way to be available at our requests. Thank you for great experience. More

by Ljegreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Diane Evans, John Sauer
Nov 21, 2019 -

RBM of Alpharetta responded

Hello, Ljegreen We are thrilled to hear that John provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 16, 2019

My experience at RBM of Alpharetta was exceptional. Dan Berry assisted from ordering my new car to keeping me informed on progress during the wait for it to be built. He made sure any changes requested wer More

by ehankins31
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Nov 21, 2019 -

RBM of Alpharetta responded

Thank you ehankins31 for the kind words about RBM of Alpharetta. We're delighted to hear that Dan took excellent care of you, and made you feel welcomed during your visit. If there is anything we can do with regards to your new car please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 16, 2019

Very pleasant experience! John knows the products and was very helpful. He stayed in touch with me through the whole process. I highly recommend him. More

by dmc
Recommend Dealer
Yes
Employees Worked With
John Sauer
Nov 21, 2019 -

RBM of Alpharetta responded

Thank you very much dmc! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

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