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RBM of Alpharetta

Alpharetta, GA

5.0
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,800 reviews

November 10, 2019

Best experience EVER! RBM of Alpharetta was BY FAR the best buying experience we have ever had 8n purchasing a vehicle! We dealt with Andy Sayers, who couldn’t have been m More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Diane Evans
Nov 14, 2019 -

RBM of Alpharetta responded

Thank you Lynn. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andy could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 09, 2019

Just had a wonderful experience at RBM of Alpharetta with salesperson Gwen Moss. She was very professional and knowledgable of my purchase today. Great dealership More

by Angie
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

RBM of Alpharetta responded

Thank you Angie for the kind words about RBM of Alpharetta. We're delighted to hear that Gwen took excellent care of you, and made you feel welcomed during your visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 08, 2019

RBMofAlpharetta/Kyle Edson #1 Just purchased my third auto from RBM of Alpharetta. Kyle Edson is a great guy to buy a car from and everyone at the dealership is very nice and help More

by Happy Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Kyle and the rest of our dealership can continue to delight you. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

November 08, 2019

Kyle Edson was hands down the BEST car salesman I have ever worked with. He made the car buying experience simple and smooth, I highly recommended him and RBM of Alpharetta. More

by Mwinny
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

RBM of Alpharetta responded

Thank you Mwinny. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. We wish you all the best! Happy driving, RBM of Alpharetta

November 07, 2019

Great Car Shopping/Buying Experience My salesperson, Andy Sayers, was very helpful throughout the entire car shopping, decision making and purchase process. Was purchasing my second Merce More

by cat1555
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
Nov 07, 2019 -

RBM of Alpharetta responded

Thank you cat1555. We really appreciate the kind words, and thank you for your business! We are delighted to hear that Andy could provide you with an excellent experience. Your satisfaction is our top priority, and we do what we can to make the buying process the best that it can be. Sincerely, RBM of Alpharetta

November 07, 2019

OMG!!! Jeff is the BEST!!! I bought my first Mercedes Benz here. It was a big deal for me and Jeff didn’t disappoint. He was informative, engaged, inviting and represented the image I had in my head of w More

by Ruby
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 06, 2019

Just got my first Mercedes and had a fabulous experience with this dealership. I went to 2 other dealerships but Ms. Gwen here was so knowledgeable and professional. She educated me on a various aspects of More

by Prashant
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Product specialist Dianne
Nov 07, 2019 -

RBM of Alpharetta responded

Thank you very much Prashant! RBM of Alpharetta truly appreciates the wonderful review. We're delighted to hear that Gwen took excellent care of you, and made you feel welcomed at every visit. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 05, 2019

Purchasing a car never looked so much easier and stress free as out experience at RBM. Jeff Twiggs was awesome and made the experience actually enjoyable and stress free. Thank you Jeff! We will definitely More

by Neima
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Nov 07, 2019 -

RBM of Alpharetta responded

Thank you very much Neima! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 05, 2019

Car shopping made easy My wife and I were shopping to downsize from her 2003 Acura MDX to the GLC 300. Kagan Scott was referred to us by a friend that had had an exceptio More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Nov 07, 2019 -

RBM of Alpharetta responded

Thank you Tony for the kind words about RBM of Alpharetta. We're delighted to hear that took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLC 300, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 04, 2019

My wife and I preordered a new 2020 gle 350 three months back. Ramona has been helped us every steps away notifying us the status when the car was in the making. when the time to delivery the car, she prepa More

by Pierce Lin
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Nov 07, 2019 -

RBM of Alpharetta responded

Thank you Pierce Lin for the kind words about RBM of Alpharetta. We're delighted to hear that Ramona took excellent care of you. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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