Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,799 reviews
November 09, 2019
Just had a wonderful experience at RBM of Alpharetta with salesperson Gwen Moss. She was very professional and knowledgable of my purchase today. Great dealership salesperson Gwen Moss. She was very professional and knowledgable of my purchase today. Great dealership More
by Angie
Employees Worked With
November 08, 2019
RBMofAlpharetta/Kyle Edson #1 Just purchased my third auto from RBM of Alpharetta. Kyle Edson is a great guy to buy a car from and everyone at the dealership is very nice and help Just purchased my third auto from RBM of Alpharetta. Kyle Edson is a great guy to buy a car from and everyone at the dealership is very nice and helpful. Kyle loves his job and it shows in the service he extends to his clients. Gary Evans More
by Happy Client
November 08, 2019
Kyle Edson was hands down the BEST car salesman I have ever worked with. He made the car buying experience simple and smooth, I highly recommended him and RBM of Alpharetta. ever worked with. He made the car buying experience simple and smooth, I highly recommended him and RBM of Alpharetta. More
by Mwinny
November 07, 2019
OMG!!! Jeff is the BEST!!! I bought my first Mercedes Benz here. It was a big deal for me and Jeff didn’t disappoint. He was informative, engaged, inviting and represented the image I had in my head of w Benz here. It was a big deal for me and Jeff didn’t disappoint. He was informative, engaged, inviting and represented the image I had in my head of what it would be like to buy a Mercedes from a dealership. I honestly, didn’t feel like he was a salesman, rather someone that had my best interest as a priority. I LOVE my car!!! I can’t wait to trade my car for an upgrade; which means I can’t wait to do business with Jeff again. You can’t go wrong! More
by Ruby
Employees Worked With
November 07, 2019
Great Car Shopping/Buying Experience My salesperson, Andy Sayers, was very helpful throughout the entire car shopping, decision making and purchase process. Was purchasing my second Merce My salesperson, Andy Sayers, was very helpful throughout the entire car shopping, decision making and purchase process. Was purchasing my second Mercedes and wasn't sure what vehicle I wanted. Andy was willing to let me see and drive everything available. No pressure. A completely different experience than the usual "New Best Friend" attitude of other sales people. I LOVE my new Mercedes. More
by cat1555
Employees Worked With
Andy Sayers
November 06, 2019
Just got my first Mercedes and had a fabulous experience with this dealership. I went to 2 other dealerships but Ms. Gwen here was so knowledgeable and professional. She educated me on a various aspects of with this dealership. I went to 2 other dealerships but Ms. Gwen here was so knowledgeable and professional. She educated me on a various aspects of the cars I was looking for including considering a completely different model. This helped me chose not only the right vehicle but a better experience. Thank you Ms Gwen for the wonderful job you did for me. More
by Prashant
November 05, 2019
Car shopping made easy My wife and I were shopping to downsize from her 2003 Acura MDX to the GLC 300. Kagan Scott was referred to us by a friend that had had an exceptio My wife and I were shopping to downsize from her 2003 Acura MDX to the GLC 300. Kagan Scott was referred to us by a friend that had had an exceptional experience with him. Kagan was incredibly helpful in locating what we were looking for and taking the time to really make us aware of all the options this vehicle had to offer. We actually decided not to go with the Mercedes line, however the service minded approach that Kagan took was over and above what we have experienced with other dealers. I would recommend Kagan to anyone looking for a refreshingly honest approach to car sales. More
by Tony
Employees Worked With
Kagan Scott
November 05, 2019
Purchasing a car never looked so much easier and stress free as out experience at RBM. Jeff Twiggs was awesome and made the experience actually enjoyable and stress free. Thank you Jeff! We will definitely free as out experience at RBM. Jeff Twiggs was awesome and made the experience actually enjoyable and stress free. Thank you Jeff! We will definitely come back for our second vehicle. More
by Neima
November 04, 2019
My wife and I preordered a new 2020 gle 350 three months back. Ramona has been helped us every steps away notifying us the status when the car was in the making. when the time to delivery the car, she prepa back. Ramona has been helped us every steps away notifying us the status when the car was in the making. when the time to delivery the car, she prepared all the necessary documents ahead of time so we did not have to spend too much times at dealership. This the most enjoyable car buying experience ever. Thank you Ramona. You rocks. More
by Pierce Lin
Employees Worked With
Ramona Razavi
November 04, 2019
Superb! It is always a pleasure purchasing a car at RBM of Alpharetta. No hassles and a smooth financial process. No sitting and waiting. David Wang was am It is always a pleasure purchasing a car at RBM of Alpharetta. No hassles and a smooth financial process. No sitting and waiting. David Wang was amazing as always. Always providing the best customer service and truly knows his inventory. He has never steered me wrong, and I have purchased numerous cars from RBM. If you are looking for a great place to shop for a new car, this is the place! I have recommended to numerous friends that have also purchased cars. Lisa Brennan in finance is the best! Also, thanks to Gail for all the training; I had 2 sessions. She is extremely patient. More
by RMC
