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RBM of Alpharetta

Alpharetta, GA

5.0
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,800 reviews

October 01, 2019

Thank you, Steve Byrd. It was a pleasure working with Steve. He is always prompt in replying, gives all the information upfront which helps decision making. More

by Meenal
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you Meenal for the kind words about RBM of Alpharetta. We're delighted to hear that Steve took excellent care of you, and made you feel welcome. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 30, 2019

John Sauer is nothing short of exceptional John was very accommodating many times in dealing mine and my father's busy schedule in purchasing a car. He was very easy to get in contact with and More

by Ajosepher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you so much Ajosepher for the kind words! We are very pleased to hear that John took excellent care of you during your visit. We appreciate you taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

September 30, 2019

Pam was wonderful to work with. She was incredibly pleasant and had a relaxed energy, which I appreciated during a day of test-driving! Further, Pam was knowledgeable and helpful in providing me all o More

by KatieC
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda
Oct 16, 2019 -

RBM of Alpharetta responded

Thank you very much KatieC. We are grateful for the kind words, and we thank you for your business. We're delighted to hear that Pam took excellent care of you. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

September 30, 2019

My experience at RBM could not have been better. From beginning to end the service was outstanding and made buying my Mercedes Benz a breeze. More

by CATAALVAREZ
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Terri Reese
Oct 16, 2019 -

RBM of Alpharetta responded

Hello, CATAALVAREZ! We are thrilled to hear that our team provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

September 29, 2019

Amazing experience I wish I could give Terri more than 5 stars. She was truly caring and helpful throughout our whole buying experience. I will definitely recommend her More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Reese
Oct 21, 2019 -

RBM of Alpharetta responded

Thank you very much Pablo! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Terri took excellent care of you during your visit. Thank you for taking the time to share your experience with us, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

September 29, 2019

Quick and easy buying experience! The majority of my vehicle purchase was handled before I got to the dealership and then John even brought all additional paperwork to me at work as ne More

by Lisamariemayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, John Sauer
Oct 21, 2019 -

RBM of Alpharetta responded

Thank you Lisamariemayfield for the wonderful review. We really appreciate the kind words and thank you for your business. We hope that John and the rest of our dealership can continue to delight you. Happy driving! Sincerely, RBM of Alpharetta

September 28, 2019

Great service from start to finish in buying my Mercedes Cars were available and ready for test drive. Reception made immediate contact with Ramona and she made the purchase seamless. In no time, I was out t More

by Orion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Tom Ahern, Diane Evans
Oct 21, 2019 -

RBM of Alpharetta responded

Hello, Orion. We are thrilled to hear that Ramona and the rest of our team were able to provide you with the high quality experience you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

September 27, 2019

Experience I was referred to Kagan from a friend. Kagan is do knowledgeable about cars to finance. I got a lil hungry he even went to the break room to get me sn More

by Emeka W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kagan Scott
Oct 21, 2019 -

RBM of Alpharetta responded

Thank you Emeka W. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kagan and the rest of our team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 26, 2019

"happy days are here again" I have delt with Donny Moore ( sales manager) for 30 to 40 years Manny manny Mercedes. Always a pleasure. My sales person Dan Berry was a true gent More

by Happy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Oct 21, 2019 -

RBM of Alpharetta responded

Thank you Happy for the wonderful review. We are pleased to hear that Dan took excellent care of you during your visit. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 26, 2019

Kyle good sales rep for Costco program I ‘m a long time Mercedes owner and am considering buying another. Kyle has been helpful and knowledgeable during this process. I will use the Costco More

by WFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Denton
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