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RBM of Alpharetta

Alpharetta, GA

5.0
5,322 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,322 reviews

November 30, 2018

Kagan , best salesman hands down ! Found me exactly what I wanted, only recommended what I needed, and most of all the customer service was amazing. I’ve purchased over 6 vehicles and b More

by Ducos27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you, Ducos27. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 30, 2018

Superb service Michael was extremely professional delivering superb levels of customer service going well beyond the call of duty. I strongly recommend Michael and t More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you very much, Richard. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Michael and the team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 30, 2018

Unbelievable service Why waste your time driving to Atlanta and sit and traffic? RBM of Alpharetta is the best and most convenient dealship in Georgia. The management and More

by Aolivieri11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you, Aolivieri11. We really appreciate the kind words and thank you for your business. We're delighted to hear that the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 30, 2018

Purchase a certified preowned E400 Coupe Terri made the whole buying experience a pleasureable. She worked with my wife and me to find the perfect solution for our needs. I will go to Terri More

by Jeffrey203
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Terri Reese
Dec 10, 2018 -

RBM of Alpharetta responded

Hello, Jeffrey203! We are thrilled to hear that Terri provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 29, 2018

Outstanding sales experience Sales associate Michael Pietrzak was helpful, professional, and efficient. He listened to our needs, found us the vehicle we wanted, and worked for u More

by GLC300BIGCANOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Nov 30, 2018 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Michael provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 28, 2018

An outstanding purchase experience! .My sales advisor,Jeff, was polite, professional and extremely helpful in providing me with vehicle purchase options. He was timely in following up on More

by Ben's Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Elisabeth Sexton
Nov 30, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 28, 2018

Get service!! Thanks Dan Berry and all the very nice and knowledgeable folks at RBM Alpharetta!! Dan made my new car purchase a breeze. I have never had such an u More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Nov 30, 2018 -

RBM of Alpharetta responded

Thank you very much, KT! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 26, 2018

New Car Kagan was the best! Did everything so quick and smoothly. I cannot wait to bring him some of my friends to help them find their dream car! More

by green96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Nov 30, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 25, 2018

Fabulous experience Pam and all those involved were attentative to my needs and made the car buying experience painless. I would highly recommend buying a vehicle from th More

by Jewels919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Banda, Tom Ahern
Nov 26, 2018 -

RBM of Alpharetta responded

Thank you very much, Jewels919! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Pam and the team took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 24, 2018

BEST in the industry! Regardless of the vehicle you are purchasing RBM of Alpharetta treats every customer like family! All the staff at RBM makes the purchasing process en More

by ClaudiaMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans, Tom Ahern
Nov 26, 2018 -

RBM of Alpharetta responded

Thank you very much, ClaudiaMB. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that the team could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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