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RBM of Alpharetta
Alpharetta, GA
5,801 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,801 reviews
September 26, 2019
Kyle good sales rep for Costco program I ‘m a long time Mercedes owner and am considering buying another. Kyle has been helpful and knowledgeable during this process. I will use the Costco I ‘m a long time Mercedes owner and am considering buying another. Kyle has been helpful and knowledgeable during this process. I will use the Costco program when I finally decide which model to get. More
by WFN
September 26, 2019
Fast and helpful Bill Favini was a fantastic salesperson. Bill was honest, efficient, and went over and beyond the call of duty. RBM made the sale experience very en Bill Favini was a fantastic salesperson. Bill was honest, efficient, and went over and beyond the call of duty. RBM made the sale experience very enjoyable and so easy. We would love to do business again. More
by Karin C
September 26, 2019
Great dealership and consultant RBM of Alpharetta is simply the best, most professional dealership I have ever dealt with. Dan Berry is a consummate professional and, I felt, always RBM of Alpharetta is simply the best, most professional dealership I have ever dealt with. Dan Berry is a consummate professional and, I felt, always had my best interest in mind. Thanks RBM and Dan the Man!! More
by SVH
September 26, 2019
John Sauer John was a true professional from start to finish. I really enjoyed getting to know him. He was fast, efficient, and didn’t waste time. I really en John was a true professional from start to finish. I really enjoyed getting to know him. He was fast, efficient, and didn’t waste time. I really enjoyed wotking with John and the dealership. More
by MD
Employees Worked With
Sharon Thompson, John Sauer
September 26, 2019
Service and expertise as always phenomenal!! This is my 4th car that I’ve bought from David Wang and as always David has provided excellent knowledge and gone above his ways to exceed great custo This is my 4th car that I’ve bought from David Wang and as always David has provided excellent knowledge and gone above his ways to exceed great customer service. More
by Simonp898
September 26, 2019
Great experience Dan was great. Though i had a busy work schedule, he had me out in no time. Thanks RBM of Alpharetta, and thanks Dan you guys Made my day Dan was great. Though i had a busy work schedule, he had me out in no time. Thanks RBM of Alpharetta, and thanks Dan you guys Made my day More
by Trapp
Employees Worked With
September 25, 2019
Quality Sales Team From the first moment that I came in contact with this dealership, I noticed a emphasis on quality, professionalism, and industry leadership. I would From the first moment that I came in contact with this dealership, I noticed a emphasis on quality, professionalism, and industry leadership. I would not hesitate to go back to this dealership for a future purchase. More
by JSG
September 25, 2019
Our 4th Mercedes The fact that we have purchased 4 Mercedes Benz from RMB of Alpharetta and David Wang speaks volumes to the service we have always received. The fact that we have purchased 4 Mercedes Benz from RMB of Alpharetta and David Wang speaks volumes to the service we have always received. More
by Joyride
Employees Worked With
David Wang
September 25, 2019
Exceptional service I was having a problems with my car, Steve Byrd of RBM researched the service that was done on my car by another Mercedes dealership and told me the r I was having a problems with my car, Steve Byrd of RBM researched the service that was done on my car by another Mercedes dealership and told me the regularly scheduled maintenance that was not done on my car that could be contributing to the problem. Mr Byrd was thoughtful when I told him my budget and suggested what I needed done right away and what I could delay temporarily. Mr Byrd was as example of why I pass two other Mercedes dealerships ...., RBM’s exceptional service and care for its customers. More
by Ivory’s owner
Employees Worked With
Steve Byrd
September 24, 2019
Friendly, professional and efficient I was in and out in two hours with the car I wanted. John Sauer and Elizabeth Secton handled professionally with care and efficiency. Well done! I was in and out in two hours with the car I wanted. John Sauer and Elizabeth Secton handled professionally with care and efficiency. Well done! More
by Gary
Employees Worked With
elizabeth sexton, Sharon Thompson, John Sauer
