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RBM of Alpharetta

Alpharetta, GA

5.0
5,347 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,347 reviews

December 06, 2018

Ramona is the best! Ramona went above and beyond. She provided excellent customer service and made the process seamless. We would rate her 10 stars if possible. We had lo More

by Davis_Fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you, Davis_Fam for the wonderful review. We are pleased to hear that Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 06, 2018

Excellent customer sales experience, Ramona provided a patient and non-aggressive sales experience with great attention to meeting my needs and wants. She was willing to go extra mile if More

by DS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you very much, DS. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 06, 2018

Complete Satisfaction! Vadim understood my needs and helped me get though the process quickly and smoothly. He was very responsive and answered all my questions right away. More

by kevelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

RBM of Alpharetta responded

Hello, kevelar! We are thrilled to hear that Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 05, 2018

Excellent Service Igor provides excellent customer service! He understood our needs and went above and beyond to get us a great deal on our major repair! The entire s More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Markovic
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you very much, Shelby! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Igor took excellent care of you on your visit! Sincerely, RBM of Alpharetta

December 03, 2018

Great service The service was amazing, they understood my needs and worked to get me a great deal. Loved working with Jeff and Elizabeth Thanks for everything More

by Jaddel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you, Jaddel. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff and Elisabeth could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 01, 2018

Ask for Jeff! Great car buying experience Great experience at this dealership. Definitely ask for Jeff. He was both professional and down-to-earth, willing to work with us on a great deal for More

by Bulldog Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you, Bulldog Kevin. We really appreciate the kind words and thank you for your business. We're delighted to hear that Jeff and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 01, 2018

Great Experience Donnie and Michael were very easy to work with on the purchase of our new car. They kept us informed on all new devolpments while we anxiously awaited More

by Stacy R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak, Elisabeth Sexton
Dec 10, 2018 -

RBM of Alpharetta responded

Hello, Stacy R.! We are thrilled to hear that Donnie and Michael provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 01, 2018

Thank you Great experience and would totally recommend them. Sales and finance involvement was very positive. I enjoyed working with both Michael and Tom. T More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Michael Pietrzak
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you very much, Nina! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Michael and Tom took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 01, 2018

Best Team! BEST service I’ve received....anywhere. I bought a brand new car and expected good service. The service I received exceeded my expectations. Reza was More

by Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you, Zoe for the wonderful review. We are pleased to hear that Reza, Ramona, and Tom took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 01, 2018

Very unstressful and no pressure purchase. Salesman, Michael P., was great to work with. He brought car to me for test drive. Did most communication through text. Dealership hit the mark on the More

by Carmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Michael Pietrzak
Dec 10, 2018 -

RBM of Alpharetta responded

Thank you very much, Carmom1. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Michael could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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