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RBM of Alpharetta
Alpharetta, GA
5,809 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,810 reviews
September 03, 2019
Outstanding Experience want to publicly thank Donnie Moore and Kyle Edson of RBM of Alpharetta for their outstanding service and assistance in the purchasing of my friend's want to publicly thank Donnie Moore and Kyle Edson of RBM of Alpharetta for their outstanding service and assistance in the purchasing of my friend's new A220 Mercedes Benz on Saturday, August 31st, 2019.. Donnie is the New Car Sales Manager and did numerous things to make the buying process seamless. Donnie led me to Kyle, my salesperson, who was outstanding in every way. I could actually continue with good things to say about both of them and the dealership, but I summarize my review by stating this: If you’re purchasing a Mercedes, you need to contact Donnie and Kyle. I highly recommend them both. As an aside, I also want to thank them both for everything they did for my friend. The reason that I brought her to RBM of Alpharetta was because of the outstanding guidance and service I received in purchasing my E450 last October. They were exceptional in every way, and I highly recommend the dealership, specifically Donnie and Kyle. More
by Thor Stensland
September 02, 2019
Purchase of New Vehicle We have been very pleased with not only our recent purchase experience with Andy Sayers but also past purchase & service department. Very efficient We have been very pleased with not only our recent purchase experience with Andy Sayers but also past purchase & service department. Very efficient staff & management. More
by 300Cjb0449$
September 01, 2019
Second Time Customers We have now purchased two Mercedes Benz automobiles from Kyle Edson at RBM of Alpharetta. Kyle made both purchases uncomplicated and easy. He was wond We have now purchased two Mercedes Benz automobiles from Kyle Edson at RBM of Alpharetta. Kyle made both purchases uncomplicated and easy. He was wonderful he n helping us find the right vehicle for our teenage daughter, who was delighted with her new car. RBM of Alpharetta is a fabulous dealership. Every employee makes their customers feel valued and they strive to meet all of your expectations of a great purchasing experience. Thank you again to Kyle Edson and the team of RBM Alpharetta. When we need to purchase our next car, I have no doubt where we will go to find our ride. More
by Oneamazingteacher
September 01, 2019
Andy Sayers excellent customer service Our salesman, Andy Sayers, has provided my husband and I excellent customer service! Andy has helped us with leasing a Mercedes and three purchases. A Our salesman, Andy Sayers, has provided my husband and I excellent customer service! Andy has helped us with leasing a Mercedes and three purchases. Andy Is knowledgeable and provided us with many options for our needs. We highly recommend Andy Saylor and RBM! More
by Jamiewk1
August 31, 2019
Purchase of 2019 GLC 300 from David Wang. David Wang was extremely helpful and knowledgeable about the vehicle and its options.The transaction was quick and easy and overall probably the best David Wang was extremely helpful and knowledgeable about the vehicle and its options.The transaction was quick and easy and overall probably the best experience we have had purchasing or leasing a new automobile. It was also nice to get a quick tour of the Dealership and Service department and be introduced to a few of the key employees which all had smiling faces. Diane Evans (aka me-maw) a real gem for you in reviewing all the vehicle accessories and features. Same can be said for Sharon Thompson in Finance. More
by DMKM
Employees Worked With
David Wang, Sharon Thompson, Diane Evans
August 31, 2019
I can’t believe she’s sixteen. My baby is sixteen. I can’t believe it. She’s driving. I want her to be safe, so it’s back to RBM OF Alpharetta. We’ve purchased from Kyle Edson b My baby is sixteen. I can’t believe it. She’s driving. I want her to be safe, so it’s back to RBM OF Alpharetta. We’ve purchased from Kyle Edson before, so we went back to him. With Kyle’s help we found the perfect car. More
by My Baby is Driving
August 31, 2019
The best dealership hands down Rbm is the Cloister of car dealerships. We will not purchase our cars anywhere else as the entire team in sales and service treats you wonderfully! T Rbm is the Cloister of car dealerships. We will not purchase our cars anywhere else as the entire team in sales and service treats you wonderfully! They want to make your day and they always do just that plus more! More
by Brit
August 30, 2019
Exceptional Customer Service Ramona did an excellent job from start to finish. This dealership is one that I am proud to have a relationship with and Ramona is a knowledgeable and Ramona did an excellent job from start to finish. This dealership is one that I am proud to have a relationship with and Ramona is a knowledgeable and professional saleswoman. More
by KS2003
August 30, 2019
Great experience at RBM of Alpharetta We enjoyed working with Kyle Edson at RBM of Alpharetta. He did a great job finding us the car we wanted and taking us through the sale very efficient We enjoyed working with Kyle Edson at RBM of Alpharetta. He did a great job finding us the car we wanted and taking us through the sale very efficiently. Doug Corbin More
by Doug C
Employees Worked With
August 30, 2019
Blessed Working with Jeff was much more than I imagined. He is a special salesman and his honesty in the business is admirable he was very detailed and transp Working with Jeff was much more than I imagined. He is a special salesman and his honesty in the business is admirable he was very detailed and transparent with his process. He worked with me on every request and made me feel like customer truly comes first. IF there was something he could not do, he was honest and transparent about it. I would recommend anyone buying a car to deal with Jeff. He is a class act and very knowledgeable about the product and process. Thanks again Jeff for the wonderful experience. I will send anyone looking for a Mercedes your way! More
by Rob dukes
