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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
May 10, 2019
S class purchase Pam Banda and the entire team at RBM Alpharetta did an outstanding job with my special order and delivery. They were super responsive to all my quest Pam Banda and the entire team at RBM Alpharetta did an outstanding job with my special order and delivery. They were super responsive to all my questions and made sure that everything was taken care of immediately. If you are shopping for a Mercedes I can assure you that will be treated well at RBM of Alpharetta and especially by Pam Banda. Sales Manager Donnie Moore was outstanding in helping make the purchase go smoothly. More
by S63 Coupe
Employees Worked With
Donnie Moore, , Pamela Banda, Elisabeth Sexton
May 10, 2019
Purchased Pre-Owned Mercedes Benz from RBM Bought a pre-owned MB from RBM and worked with Kyle Edson who was awesome. Very transparent and let me see all records, inspections and reports on th Bought a pre-owned MB from RBM and worked with Kyle Edson who was awesome. Very transparent and let me see all records, inspections and reports on the car that I asked for. It was refreshing to work with an open and honest sales person like Kyle. The whole experience was great. Also like how RBM puts everything on their website for you to review before visiting in person. Everything on the website was accurate and correct. No bait & switch and no surprises. Sharon Thompson in Finance was great and took good care of us quickly. I highly recommend RBM of Alpharetta! More
by E350 Guy
May 09, 2019
David is excellent My family have been working with David Wang for several years. He is extremely helpful in select the right vehicle for the different stages of needs. My family have been working with David Wang for several years. He is extremely helpful in select the right vehicle for the different stages of needs. David goes out of his way to find us the exact model we wanted and always provides great advice. More
by tekga
Employees Worked With
David Wang
May 09, 2019
New car fun! Everyone was friendly and professional. Could not ask for anything more. We were very happy with the entire experience The select of new vehicles we Everyone was friendly and professional. Could not ask for anything more. We were very happy with the entire experience The select of new vehicles we were interested in was varied and a good example of what is available. More
by Maryhart1234
May 09, 2019
Perfect buying experience I could not have had a better buying experience. Ramona Razavi was the sales professional I worked with. Her knowledge, thoughtfulness, follow up an I could not have had a better buying experience. Ramona Razavi was the sales professional I worked with. Her knowledge, thoughtfulness, follow up and professionalism made me feel comfortable and absolutely not pressured at all. From first meeting Ramona to driving my car home everyone was so easy to work with and professional. I can't imagine having a better buying experience. To leave a dealer with a smile and no second thoughts is wonderful. More
by JHL
May 08, 2019
Ordering a E63s AMG Very helpful they all listen so well. Meeting all my needs and more. Easy to talk to and outgoing about doing everything they can to help me in my exp Very helpful they all listen so well. Meeting all my needs and more. Easy to talk to and outgoing about doing everything they can to help me in my experience here. More
by ehankins31
May 08, 2019
Terri is AMAZING - the BEST Salesperson EVER!!! I love the car! I'm impressed by the quality of my Mercedes-Benz. I recommend Terri - I was very happy having her as my Salesperson. Finding the perf I love the car! I'm impressed by the quality of my Mercedes-Benz. I recommend Terri - I was very happy having her as my Salesperson. Finding the perfect Mercedes-Benz for me was meant to be. More
by Architect1
Employees Worked With
Sharon Thompson, Diane Evans, Terri Reese
May 06, 2019
Best Car purchasing experience in 40 years Kegan Scott made my car purchasing experience the best in 40 years of purchasing cars. We did everything on line and I came in signed the papers and Kegan Scott made my car purchasing experience the best in 40 years of purchasing cars. We did everything on line and I came in signed the papers and drove away in my E350. I've told all of my friends of the great experience. This is my third Mercedes and I am sure I will purchase my fourth from Kegan . A special thanks to Diane and Tom as well. Peggy More
by plbcpa
Employees Worked With
Tom Ahern, Kagan Scott, Diane Evans
May 06, 2019
Fabulous Service Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nic Steve Byrd is knowledgeable, efficient & friendly. It’s always a pleasurable experience to have my car serviced here. Wonderful staff and crew, nice amenities, and everyone is always quick to help with whatever is asked. More
by Theppler
Employees Worked With
Steve Byrd
May 06, 2019
Purchasing a Certified GLE 350 Purchasing a "used" car can be an uncertain experience, but Dan Barry was not only helpful in the process, but also very reassuring. His knowledge of Purchasing a "used" car can be an uncertain experience, but Dan Barry was not only helpful in the process, but also very reassuring. His knowledge of Mercedes vehicles and attention to our needs and expectations made our decision and purchase a positive experience. He was a pleasure to work with and we would recommend Dan and RBM of Alpharetta to our family and friends. More
by luvmyGL
