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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
April 17, 2019
Service Center Kim Cates is Awesome! Please ask for her when servicing your vehicle. They are friendly, on time and very knowledgeable about your service needs. I w Kim Cates is Awesome! Please ask for her when servicing your vehicle. They are friendly, on time and very knowledgeable about your service needs. I will always service my car there. More
by shalcomb
Employees Worked With
Kim Cates
April 17, 2019
Worth the drive RBM of Alpharetta is a fair distance from where I live in Marietta, but it was worth the drive. I was impressed with the facilities, the staff, and t RBM of Alpharetta is a fair distance from where I live in Marietta, but it was worth the drive. I was impressed with the facilities, the staff, and the cars. All the cars were meticulously cared for, and the Certified Pre-Owned process left me feeling confident I bought a great vehicle. I would definitely go back. More
by westph
April 17, 2019
Service work done on C300 4matic Excellent service experience with RBM of Alpharetta. Work completed on time and loaner vehicle provided. Service representative Steve Byrd was very p Excellent service experience with RBM of Alpharetta. Work completed on time and loaner vehicle provided. Service representative Steve Byrd was very professional & kept me up to date on progress. Ivelys Madrid handled the payment process in a prompt and professional manner. More
by PB
Employees Worked With
Ivelys Madrid, Steve Byrd
April 16, 2019
Excellent I've had nothing but a good experience from this Dealership. Everyone from the sales department to the service department are all top notch. Sheaff I've had nothing but a good experience from this Dealership. Everyone from the sales department to the service department are all top notch. Sheaffer was very professional, even answering his phone while on vacation. Couldn't ask for anything more. Keep it up guys. More
by Gordge6
Employees Worked With
April 16, 2019
Terri Reese was my sales person for my car Terri Reese was my sales person for my first Mercedes. She was patient whenever i came in and always found time for me. I came to the dealership fou Terri Reese was my sales person for my first Mercedes. She was patient whenever i came in and always found time for me. I came to the dealership four times before i decided to buy and every time she was amazing. She was involved though the entire deal and also followed up after i made the purchase. I am officially a Mercedes customer for life, and Terri will always be my salesperson. Lisa Brennan the finance Director was amazing. She answered all our questions and was very honest and helped us get the best financing for us. She is an asset to this dealership. More
by fraser3619
April 15, 2019
Patience is a virtue! We first met Bill Favini when we made an impromptu visit to RBM of Alpharetta to see a used Audi A4, a truly rare manual transmission. At first we we We first met Bill Favini when we made an impromptu visit to RBM of Alpharetta to see a used Audi A4, a truly rare manual transmission. At first we weren’t sure about the size of the car so we did some more looking around at other cars & locations. Bill was very patient with us, and when we decided to take another look at the A4, he was very helpful and ensured we would have the time we needed to ‘kick the tires’. In the end we decided to make the purchase, and Bill was able to very quickly get things in order for us, all the while accommodating our hectic schedules to make sure we could get everything done in one day. Extremely happy with our purchase, and would recommend Bill and RBM of Alpharetta to anyone looking for a Mercedes, or in our case, a quality used vehicle. More
by HAudi
April 15, 2019
Kyle Edson is the best I recently bought a car at RBM. I had been working with another sales at another dealership and not receiving great service. I contacted Kyle, and l I recently bought a car at RBM. I had been working with another sales at another dealership and not receiving great service. I contacted Kyle, and let him know my situation. He was kind, accommodating, quick and fair. I HIGHLY recommend him and RBM of Alpharetta. More
by Carson33
Employees Worked With
April 13, 2019
Best place to buy a Mercedes!! The experience of buying our first Mercedes was incredible at this dealership. David Wang is professional, knowledgeable,patient and extremely polite The experience of buying our first Mercedes was incredible at this dealership. David Wang is professional, knowledgeable,patient and extremely polite and helpful! We are so excited with our purchase. Could not imagine going anywhere else!!! More
by happyp
Employees Worked With
David Wang, Sharon Thompson
April 13, 2019
A fantastic experience I just had the most relaxed and satisfying car buying experience ever. Everyone at RBM of Alpharetta went out of their way to get us exactly what we w I just had the most relaxed and satisfying car buying experience ever. Everyone at RBM of Alpharetta went out of their way to get us exactly what we wanted at the price we needed. Our salesman, Jeff Twiggs, was patient, courteous, and extremely easy to work with; and I would highly recommend him and this dealership. You won’t be sorry. More
by DrD1515
April 13, 2019
Best car buying experience We just bought our second Mercedes from Bill Favini and it’s for a reason , Bill gave us the best car buying experience we have ever had, he is amazin We just bought our second Mercedes from Bill Favini and it’s for a reason , Bill gave us the best car buying experience we have ever had, he is amazing , very knowledgeable and we trust him completely , if you are looking for a Mercedes I highly recommend calling Bill. KG More
by KG
