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RBM of Alpharetta
Alpharetta, GA
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,778 reviews
January 03, 2019
Was looking for used Macan S Did my research and found best deal at RBM. Reached out via internet and received quick prompt replies from Jeff. Was traveling and couldn’t get to Did my research and found best deal at RBM. Reached out via internet and received quick prompt replies from Jeff. Was traveling and couldn’t get to dealership. Jeff gave me his cell and even suggested I could reach him on his off day if I had additional questions before returning to town. Was not pushy and very professional in every way. Finance and management team outstanding and would highly recommend dealership to friends and family More
by DaleW
January 03, 2019
Our new E350! We just bought our 4th Mercedes, an E350 sedan. We are very pleased with our choice and we are grateful to KYLE EDSON for his expert help. Kyle was We just bought our 4th Mercedes, an E350 sedan. We are very pleased with our choice and we are grateful to KYLE EDSON for his expert help. Kyle was so easy to work with and had answers for all our questions. Thanks again to all at RBM. And thanks again to Kyle for his expertise! More
by RBM dealer
January 02, 2019
Quality Service I went back and forth on the purchase of my 2019 GLS550 for more than a month. Andy Sayers At RBM Alpharetta was very patient and professional the ent I went back and forth on the purchase of my 2019 GLS550 for more than a month. Andy Sayers At RBM Alpharetta was very patient and professional the entire time. He responded to numerous texts during that time very promptly and always sent me back any information I needed to help me make a decision. I was able to do most of the paperwork through email, which was great. The day I picked up my car, which he had to have transported from Texas, was super smooth. I cannot say enough nice things about Andy Sayers and the dealership. I love, love, love my new Mercedes! I highly recommend both Andy and RBM Alpharetta if you are considering purchasing a Mercedes. More
by Josie
January 02, 2019
It is good to make the purchase. I felt very comfortable to have talked and dealt with the sales person. All service people I have met are very nice and patient to us. I felt very comfortable to have talked and dealt with the sales person. All service people I have met are very nice and patient to us. More
by Fchen
Employees Worked With
Ramona Razavi
January 02, 2019
Outstanding service Jeff was a pleasure to work with during the purchasing process. He did his job without being the typical pushy salesperson, which was very much apprec Jeff was a pleasure to work with during the purchasing process. He did his job without being the typical pushy salesperson, which was very much appreciated. We will definitely come back to work with Jeff in the future More
by Abcd12345678
January 01, 2019
Wooow!!Vip...A+ I recommend this dealer to anyone was excellent experience for my son’s first purchase of a Mercedes-Benz end it was a fast and easy process to fina I recommend this dealer to anyone was excellent experience for my son’s first purchase of a Mercedes-Benz end it was a fast and easy process to finalize the paperwork . More
by Mercedes Benz
January 01, 2019
New car purchase Timing of the hours for sales was great. Salesperson listened to what I wanted showed me options. It was a no hassle experience. Good experience Timing of the hours for sales was great. Salesperson listened to what I wanted showed me options. It was a no hassle experience. Good experience More
by KB
January 01, 2019
Great Service Very nice people. Very welcoming. First Mercedes Benz and was nervous going in. They made sure to go over everything with the car and made sure I was Very nice people. Very welcoming. First Mercedes Benz and was nervous going in. They made sure to go over everything with the car and made sure I was comfortable. Was never pushy about anything. More
by Morganhough25
Employees Worked With
Pamela Banda, Tom Ahern
January 01, 2019
Excellent Service Pam did a great job! She listened to what we wanted, was efficient and accommodating. I appreciated the fact that she wasn’t pushy or overbearing. S Pam did a great job! She listened to what we wanted, was efficient and accommodating. I appreciated the fact that she wasn’t pushy or overbearing. She was courteous and pleasant to work with. She made buying a car a pleasure! More
by Dale
Employees Worked With
Pamela Banda
January 01, 2019
Best car shopping experience ever! Ramona Razavi did an excellent job in helping us find the perfect car! She was patient and kind and couldn’t have been more professional and wonderful Ramona Razavi did an excellent job in helping us find the perfect car! She was patient and kind and couldn’t have been more professional and wonderful to work with. More
by Jackie Goss
