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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 19, 2018

Very nice dealership RBM Dealership is very nice and staff was very nice. My salesperson Michael was very easy to deal with and I had an overall pleasant experience. I wou More

by gk4307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pietrzak
Dec 20, 2018 -

RBM of Alpharetta responded

Thank you, gk4307. We really appreciate the kind words and thank you for your business. We're delighted to hear that Michael could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 18, 2018

Rafael de Luna Execellent experience working with Machael, Lisa and Elizabeth. Michael provided all necessary info about the c300, easily to deal with about the pric More

by Rafdeluna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pietrzak, Elisabeth Sexton
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you, Rafdeluna1 for the kind words about RBM of Alpharetta. We're delighted to hear that the team took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 18, 2018

First mercedes My overall experience with the dealership and especially our leasing rep (Reza) was nothing short of fantastic. Great attention to detail in the ar More

by Pcammisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane, Tom Ahern
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you very much, Pcammisa! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you on your visit and we look forward to seeing you next time! Sincerely, RBM of Alpharetta

December 17, 2018

Kyle Edson did a Fantastic Job I bought a 2016 Audi s3 with Kyle from RBM of Alpharetta. He was upfront, transparent and a joy to do business with. After Kyle thoroughly took care More

by tlatchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

RBM of Alpharetta responded

Hello, tlatchman! We are thrilled to hear that Kyle and Lisa provided you with the 5 star high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 17, 2018

Great customer service all around! Ramona was excellent, Diane knew the Mercedes product through and through, and Kim provided good counsel on a separate purchase. I would use this dea More

by E Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Diane Evans, Kim Cates
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you very much, E Jones! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 17, 2018

Great customer service I contacted Terri Reese for a used car. She prepared a 'not ready' lexus just for my test drive within hours. I purchased that car! She was very helpf More

by RBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Reese
Dec 18, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Terri could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 17, 2018

Pam Banda Although I did not buy my car from Pamela, it was not due to her. We found the Mercedes 4MATIC equipped as we were looking for and delivered this past More

by Car Guru
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you, Car Guru for the wonderful review. We are pleased to hear that Pam took excellent care of you on your visit. Sincerely, RBM of Alpharetta

December 17, 2018

Professional, knowledgeable and courteous Ramona was a joy to work through the process with. She was knowledgeable and eased the stress of purchasing a car. She actually made it fun and it too More

by Bernadette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
igor, Ramona Razavi
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you very much, Bernadette. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 17, 2018

Excellent Service from Kyle Edson I recently purchased a new CLS300 Coupe from RBM of Alpharetta and had the opportunity to work with Kyle Edson. who made the entire transaction a pl More

by msdeehorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you, msdeehorton. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 16, 2018

Purchase: Dan Berry Dan is a true professional and an absolute joy to work with. Always provides exceptional service. I will definitely recommend Dan and RBM to every More

by Ed G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you, Ed G for the kind words about RBM of Alpharetta. We're delighted to hear that Dan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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