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RBM of Alpharetta

Alpharetta, GA

5.0
5,826 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,826 reviews

October 14, 2024

What a phenomenal experience from start to finish! Gwen Moss went above and beyond taking care of me during my purchase experience with RBM of Alpharetta! Gwen is very knowledgeable of the product and More

by C Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello C Martin, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Gwen Moss ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 14, 2024

We had a great experience with our recent leasing transaction at RBM of Alpharetta. Jeff Twiggs was a pleasure to work with and the financing discussion & training session on operating our new car w More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur, Deisi Pizano
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Carol, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Jeff Twiggs ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 13, 2024

Excellent customer service! He went above and beyond to meet my expectations. I will use again and again. 👍 More

by debbieade10
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Debbieade10, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 12, 2024

Great experience from entry to exit. Amazing customer service… friendly, respectful, informative, and customer-focused! More

by harlesslewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur, Ezequiel Rik
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Harlesslewis, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

October 10, 2024

This was an amazing experience. Lori was exceptional. She helped me drive away with my dream car. Lori you are a gem. I could not have acquired this vehicle without you. Thank you a More

by Renee_brand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto , Deisi Pizano
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Renee_brand, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Lori Mohr ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 08, 2024

Jon Lee was great. I bought the All Terrain wagon remotely and everything worked out without any issues. Wagon was ready, detailed and full of gas when I drove it back More

by Khoyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Khoyo, Our team was elated to read that Jon Lee took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta

October 08, 2024

Fantastic team. Lori makes the process easy. She takes pride in her carer. I will buy from her again More

by tmt89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Tmt89, Your kind words mean the world to us! Lori Mohr is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta

October 07, 2024

Great experience with RBM of Alpharetta, it made the drive from out-of-state well worth the effort, thank you! More

by DAVeenstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin, John Sauer
Oct 28, 2024 -

RBM of Alpharetta responded

Hi DAVeenstra, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

October 07, 2024

Lori Mohr was great to deal with. Everyone I spoke with in their Sales Dept, were friendly and helpful. I quickly chose Lori as my salesperson. She helped me find the right car. This More

by ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Ed, Thank you for your glowing review! We’re delighted to hear that your experience with Lori Mohr exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Lori and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 07, 2024

My husband has already been a happy customer with his Mercedes S Class and its service and care. Ezekiel Rik was a very knowledgeable and professional sales person and could not have been more patient or More

by lannie105
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Lannie105, Our team was elated to read that Ezequiel Rik took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Regards, RBM of Alpharetta

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