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RBM of Alpharetta
Alpharetta, GA
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,776 reviews
November 20, 2018
Amazing Experience Had an amazing experience with RBM of Alpharetta! Jeff Twiggs our sales rep was fantastic to work with and helped me find exactly what I was looking f Had an amazing experience with RBM of Alpharetta! Jeff Twiggs our sales rep was fantastic to work with and helped me find exactly what I was looking for. Susan in finance made the paperwork effortless. Diane was fabulous and went over all aspects of the car and helped adjust all settings to fit me! Thank you RBM of Alpharetta for the best service in Atlanta! More
by Lsutigersec
November 20, 2018
Awesome Experience! great people! Andy Sayers of RBM of Alpharetta is just awesome! Super helpful and with my wife and I only describing the SUV we wanted for about 30 seconds, Andy sh Andy Sayers of RBM of Alpharetta is just awesome! Super helpful and with my wife and I only describing the SUV we wanted for about 30 seconds, Andy showed us the PERFECT model. The sales and financing process was super easy, painless and very quick. Highly recommend Andy and RBM of Alpharetta!!! We ended up buying two cars from Andy in a 72 hour period! More
by Ejauri
Employees Worked With
Other Employees :
And Diane! Best new car delivery ever!, Andy Sayers, Sharon Thompson
November 17, 2018
Excellent experience This was my first experience with a Mercedes-Benz dealership and I was extremely impressed with everyone I met. Vadim Russu with sales was amazing! He This was my first experience with a Mercedes-Benz dealership and I was extremely impressed with everyone I met. Vadim Russu with sales was amazing! He is knowledgeable and professional but extremely personable, too. Working with him was awesome. I am confident in the decision I made to purchase from this dealership. I highly recommend you see Vadim. More
by mharney 90
November 17, 2018
Outstanding Service! Great service! From sales to finance to education. All were very knowledgeable and professional. I would highly recommend this dealership and David W Great service! From sales to finance to education. All were very knowledgeable and professional. I would highly recommend this dealership and David Wang as your sales person. More
by JC Large
Employees Worked With
David Wang, Sharon Thompson, Diane Evans
November 17, 2018
Fast and efficient This was as good as a dealership experience gets. We kind of knew what we were looking for, and Kagan made it a very smooth transaction. The part we h This was as good as a dealership experience gets. We kind of knew what we were looking for, and Kagan made it a very smooth transaction. The part we hate normally, is that it takes too long to purchase a car. Not this time! We were in and out in a very reasonable amount of time. Kagan made it very easy, We are happy with the vehicle , the price, and the service we received. Highly recommended! More
by mantalaz
Employees Worked With
Sharon Thompson, Kagan Scott, Elisabeth Sexton
November 17, 2018
Quick, Honest, & Good Service This RBM dealership has been a great experience. Sales rep and Sales manager were no bs mentality and did not do the dog and pony show. Vadim & Neil $ This RBM dealership has been a great experience. Sales rep and Sales manager were no bs mentality and did not do the dog and pony show. Vadim & Neil $ Tom were great to work with. More
by Samehta85
November 16, 2018
Exceeded Expectations Ramona Razavi and the RBM of Alpharetta team exceeded our expectations with the recent purchase of a CPO GLC 300. Each person we worked with during t Ramona Razavi and the RBM of Alpharetta team exceeded our expectations with the recent purchase of a CPO GLC 300. Each person we worked with during the purchase process was knowledgeable, professional, and treated us with a sincerity we have never seen before at a car dealership. Can't say enough good things about them all! More
by dsroswell
Employees Worked With
Ramona Razavi, Tom Ahern, Diane Evans
November 16, 2018
Best Car Buying Experience in Years I want to thank the GM and David Wang (my sales specialist) whom treated me courteously and with excellent customer service throughout the entire sale I want to thank the GM and David Wang (my sales specialist) whom treated me courteously and with excellent customer service throughout the entire sales process. David stayed in contact with me throughout the entire pre-sales & post-sales process which let me know that RBM of Alpharetta cared. They went over and above in making sure this was a win-win scenario for my purchase. I will definitely be shopping there again and will refer other family and friends whom are looking for a Mercedes Benz. More
by Dabbabol19
Employees Worked With
David Wang
November 16, 2018
The best sales experience I have ever had. I always thought that Ramona was our buyer advocate on our side She offered the best buying advice that a new car purchaser could expect. I woul I always thought that Ramona was our buyer advocate on our side She offered the best buying advice that a new car purchaser could expect. I would recommend her hands down to any other sells person in her league. Always ask for Romana for the most excellent attention and service.😀😀😀😀 More
by csamford@scsatl.com
Employees Worked With
Ramona Razavi
November 15, 2018
Wonderful & Professional Wonderful experience! Professional and friendly staff. Easy financing experience with Sharon. Jeff was very helpful in his explanation of the vehicle. Wonderful experience! Professional and friendly staff. Easy financing experience with Sharon. Jeff was very helpful in his explanation of the vehicle. We will definitely recommend them. More
by Lynn
