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RBM of Alpharetta
Alpharetta, GA
5,971 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,971 reviews
January 25, 2025
Exceptional service. Understood and met our needs. Was a pleasure to work with ( considering how we all love car shopping). Britt made it easy. We love our new SUV Tha Understood and met our needs. Was a pleasure to work with ( considering how we all love car shopping). Britt made it easy. We love our new SUV Thanks Britt More
by Moec
Employees Worked With
January 23, 2025
We get amazing service from our Dealership in Alpharetta. Andrei is our service person and he consistently gives us great service. Very professional, prompt, and truly wants us to solve any issues. Good co Andrei is our service person and he consistently gives us great service. Very professional, prompt, and truly wants us to solve any issues. Good communication too. More
by EM
Employees Worked With
January 22, 2025
We just purchased our 4th Merecedes from RBM. We had a different salesperson this time, in Vadim Russu. Vadim, was fantastic. Direct and right to the point, he had us in and out of the dealershi We had a different salesperson this time, in Vadim Russu. Vadim, was fantastic. Direct and right to the point, he had us in and out of the dealership much faster than previous experience. I would highly recommend him for your Mercedes needs. More
by Truconsulting
January 21, 2025
This was my first contact with RBM. We just got our pre-owned Airstream Interstate GT and had some issues. RBM is the closest dealership so I contacted them for advise. They were very r We just got our pre-owned Airstream Interstate GT and had some issues. RBM is the closest dealership so I contacted them for advise. They were very responsive and Don was very helpful! We intend to make them our dealership of choice and look forward to working with them in the future. More
by willow230
Employees Worked With
Don Ratajski
January 21, 2025
Britt took excellent care of my needs. It was a very efficient and pleasant process. It took only about 3 hours overall. This is a record for me in buying a car. It was a very efficient and pleasant process. It took only about 3 hours overall. This is a record for me in buying a car. More
by markusglassl
Employees Worked With
January 21, 2025
Excellent service by Lori Mohr and Rachel in financing. Everyone we encountered was friendly, helpful and extremely trustworthy. Easiest car buying experience we have ever had. I can't stress enough how h Everyone we encountered was friendly, helpful and extremely trustworthy. Easiest car buying experience we have ever had. I can't stress enough how honest and open they all were. I felt like they truly wanted me to walk away with the best car for the best price. Would highly recommend Lori and RBM to everyone. More
by kewillia78
January 20, 2025
Great service by Lori at RBM of Alpharetta. I appreciated that she was not "pushy", gave me the info I needed and let me come to my own conclusion. I appreciated that she was not "pushy", gave me the info I needed and let me come to my own conclusion. More
by marz
January 19, 2025
I had an amazing experience at RBM of Alpharetta! Jeff Twiggs, my salesman, was very honest and transparent. He went above and beyond to help me find the perfect car for my needs. I’m really happy Jeff Twiggs, my salesman, was very honest and transparent. He went above and beyond to help me find the perfect car for my needs. I’m really happy with my purchase and I highly recommend this dealership! More
by My Review
Employees Worked With
January 15, 2025
Sheaffer Cheek is everything you would hope for in a car salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers o salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers on models, options, and features without selling them. Sheaffer is kind, considerate, and just simply a pleasure to work with. He made sure that my car buying experience was exceptional and that the car I selected fit what I was looking for. I have a high bar now for RBM of Alpharetta for future service work based on the experience we had with Sheaffer Cheek. Highly recommend! More
by hheydet
January 14, 2025
RBM and Ezekiel did a great job of getting us the SUV we really wanted. Patient and professional. Thanks to all!!! really wanted. Patient and professional. Thanks to all!!! More
by Krvillar1
