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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

August 31, 2018

The purchase of SLK 250 at RBM It was an absolute pleasure working with Pamala Banda!! Very knowledgable,answered any questions we had and we had quite a few. I would say Pam is a More

by Ajeannieb2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Pamela Banda, Elisabeth Sexton
Aug 31, 2018 -

RBM of Alpharetta responded

We are thrilled to hear that Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 30, 2018

My Car Purchase experience at RBM of Alpharetta I purchased a 2015 GLK 350 with the help of Salesman Kagan Scott. I pretty much knew when I walked in what year and type car I wanted but needed help More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott, Diane Evans
Aug 31, 2018 -

RBM of Alpharetta responded

Thank you, cargirl. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 30, 2018

Easy No Pressure car purchase I just drove home in a 2018 C300, and I am extremely pleased with the entire experience. Kyle Edson has made this purchase painless, fair negotiations More

by Incognito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Aug 31, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

August 30, 2018

CPO M-B E350 purchase First rate experience from start to finish. Special kudos to our sales rep, Michael Pietrzak, for extra effort & diligence to make our deal go throug More

by wwwjpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Evans, Sharon Thompson, Michael Pietrzak
Aug 30, 2018 -

RBM of Alpharetta responded

Thank you very much for the amazing review! We are so thrilled to hear that Michael took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

August 29, 2018

Best Dealership In Atlanta Metro. Kyle is the man. I recently purchased a new vehicle from RBM Alpharetta. We worked with Kyle Edson and he is AMAZING! Things that stood out: 1. His HONESTY. As we More

by KarenKliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Steve Byrd
Aug 30, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 29, 2018

Honest Opinion- Customer KYLE Our Sales person was one of the best i have ever worked with. He was what you would look for in a salesperson. I would trust him selling to my mo More

by Benz1and2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Aug 30, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

August 27, 2018

Caring, Professional & Courteous It was a pleasure buying our car from RBM of Alpharetta. Kyle Edson and Bill Favini were our sales professionals and they both cared about what our ne More

by B. Parekh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle and Bill could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 27, 2018

Experienced Professionals I’ve visited RMB of Alpharetta couple if times and so far this is my favourite MB service center. My advisor Carl Denton has been extremely profession More

by RaceWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Denton
Aug 28, 2018 -

RBM of Alpharetta responded

We are thrilled to hear that Carl provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 27, 2018

Outstanding Dealership I had an amazing experience at this dealership. They had excellent customer service and they listened to what I wanted, and found me the perfect car f More

by JoshGardner17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Reza took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

August 25, 2018

Excellent customer service Jeff Twiggs was perfect in helping me find the right car I was looking for. Helped me through the process and closed the deal in a very efficient and More

by Auk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Aug 27, 2018 -

RBM of Alpharetta responded

Thank you, Auk for the kind words about RBM of Alpharetta. We're delighted to hear Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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