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RBM of Alpharetta

Alpharetta, GA

5.0
5,840 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,840 reviews

August 13, 2018

I have been buying cars for 50 years and have been to many dealers in the past. This is without a doubt my most enjoyable experience. My salesman was Kyle Edson and he was knowledgeable, More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

RBM of Alpharetta responded

Hello, RG! We are thrilled to hear that Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 13, 2018

Awesome customer service! Kyle Edson was extremely helpful and a pleasure to work with. I would highly recommend him and RBM of Alpharetta to everyone looking for a new or use More

by kolberg001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

RBM of Alpharetta responded

Thank you for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

August 12, 2018

lease experience I was personally attended by Pamela banda , very good customer service attention and professionality , they going to make you feel like you deserve , More

by eduardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Aug 15, 2018 -

RBM of Alpharetta responded

Thank you, eduardo for the kind words about RBM of Alpharetta. We're delighted to hear Pam took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

August 12, 2018

Best customer service experience I experienced Vadim Russu took my car buying experience to the next level. I commuted 500 miles to pick up my car at RBM. Vadim routed me to the train station from More

by AlexanderGreat1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

RBM of Alpharetta responded

RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Vadim took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

August 11, 2018

Exceptional Salesman (Kagan Scott) and service!!! We reached out via the website regarding a vehicle and wanting to trade. Kagan was on the job immediately! When we arrived, the car we were interested More

by HappyCouple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kagan Scott
Aug 15, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 09, 2018

Exceptional Service I had the pleasure of working with Reza Azizi when I went looking to purchase a car at RBM Alpharetta. I was very happy with the way that i was treate More

by DDS2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Aug 09, 2018 -

RBM of Alpharetta responded

We are thrilled to hear Reza and the team provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

August 08, 2018

exellent service I came in February, 2018, met Kagan Scott. He gave me very good impression, and I came in with my husband, and a daughter July 21, 2018, and signed a More

by Win Win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Aug 09, 2018 -

RBM of Alpharetta responded

Thank you very much, Win Win! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kagan took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

August 06, 2018

Amazing Service No Push, or pressure and no judgmental, Ramona Razavi was excellent in knowledge and what a great smile with services. What a great Team. Thank you More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Elisabeth Sexton
Aug 09, 2018 -

RBM of Alpharetta responded

Thank you, Sam for the kind words about RBM of Alpharetta. We're delighted to hear Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

August 05, 2018

Outstanding service!!! We drove for several hours from out of state to view and purchase this vehicle. We found the vehicle to be exactly as described with full and honest More

by coybea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Kagan Scott
Aug 09, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim and Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

August 04, 2018

Excellent buying experience. Excellent experience. Ramona was very knowledgeable and easy to work with. I would definitely purchase another vehicle from this dealership. Very pro More

by Happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Aug 09, 2018 -

RBM of Alpharetta responded

We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Ramona could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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