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RBM of Alpharetta
Alpharetta, GA
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,774 reviews
May 01, 2018
Excellent Buying Experience I had a very relaxed, cordial and informative buying experience with Andy Sayers at RBM of Alpharetta. He was very friendly. The test drive was very r I had a very relaxed, cordial and informative buying experience with Andy Sayers at RBM of Alpharetta. He was very friendly. The test drive was very relaxed. He helped me get great financing. Overall, I enjoyed my experience with Andy Sayers and the RBM of Alpharetta team. More
by Satisfied Customer
April 30, 2018
The Best Customer service FIRST off let me say thanks to ny sales person Kagan Scott.. This is our 4th Mercedes we've purchased with him. We now own a 2016 cla 250, 2018 cla, 2 FIRST off let me say thanks to ny sales person Kagan Scott.. This is our 4th Mercedes we've purchased with him. We now own a 2016 cla 250, 2018 cla, 2017 c63s amg, and a 2017 g63s amg. Most recently we brought my son his 1st new car a 2018cla 250 with Kagan Scott.. As always he was great. Excellent customer service great atmosphere, Very friendly and easy to talk to., his knowledge and making all the information very straight forward made a easy quick process.. He answered all of our questions and put my son in a beautiful 2018 Benz. My wife and I definitely recommend if you are looking for a Benz go ask for Mr. Scott at RBM of Alpharetta! I am a very demanding customer who will not settle for anything but the best deal & Kagan always delivers!! A real family setting at RBM Alpheratta.. More
by Mrsdaniels08
April 29, 2018
Easy and helpful I was able to engage in hassle-free test drives with Ramona, and take my time to find the right car for me. I was not pushed or haggled and was able I was able to engage in hassle-free test drives with Ramona, and take my time to find the right car for me. I was not pushed or haggled and was able to find a fair deal on the car I was really looking for. Ramona was great to work with, answered all my questions, and I did 90% of the paperwork remotely. I only spent an hour at the dealership at the end of it all to sign a few papers, and get some knowledge transfer on the car. More
by craigbkelly
Employees Worked With
Ramona Razavi
April 27, 2018
AMAZING!! I was not looking forward to working with a dealer, with past experiences. I walked in and didn't have anyone to work with and there was Kyle, very p I was not looking forward to working with a dealer, with past experiences. I walked in and didn't have anyone to work with and there was Kyle, very personable and unpretentious, especially in a Mercedes Benz dealership. Kyle made all the difference with his professionalism and so personable, made my experience so easy and comfortable. I don't know anyone who has ever said that about buying a car!! Thank you, Kyle !! More
by dressage queen
April 27, 2018
Exceptional Buying Experience We just purchased our third car from Bill Favini at RBM of Alpharetta. He is such a pleasure to do business with. Bill ordered the car for us and sta We just purchased our third car from Bill Favini at RBM of Alpharetta. He is such a pleasure to do business with. Bill ordered the car for us and stayed on top of every detail during the build process, always keeping us informed. He worked very hard for us and we were very happy with the deal. Thanks Bill and RBM! More
by newcar
Employees Worked With
April 27, 2018
Great experience through the purchase process. Worked with Andy Sayers. Third vehicle I have purchased with Andy. Very good experience and very happy with the service. Strongly recommend seeing Worked with Andy Sayers. Third vehicle I have purchased with Andy. Very good experience and very happy with the service. Strongly recommend seeing the folks at RBM Alpharetta. More
by Jonathan
Employees Worked With
Andy Sayers
April 27, 2018
Best in Class Experience! Enjoyed working with Kyle Edson. I was looking for a specific car (GLK350) and was surprised to find that car and features at RBM of Alpharetta. Kyle Enjoyed working with Kyle Edson. I was looking for a specific car (GLK350) and was surprised to find that car and features at RBM of Alpharetta. Kyle was more than willing to provide videos of the car and answer all questions. The transaction couldn't have been simpler and the car was exactly as described. Very happy customer! Strongly recommend RBM of Alpharetta. More
by Reed
Employees Worked With
April 26, 2018
Great service! Mr. Cheek is 1st rate! Well done! Picked me up from the Marta station on his day off and had my new van ready to hit the road when we pulled up to the Mr. Cheek is 1st rate! Well done! Picked me up from the Marta station on his day off and had my new van ready to hit the road when we pulled up to the dealership. Very prepared and easy to work with, professional! More
by John G
Employees Worked With
April 25, 2018
Wonderful Service I spent several hours purchasing my car from Pam Banda. She was a delight and very knowledgeable. I never felt any pressure to purchase. She only want I spent several hours purchasing my car from Pam Banda. She was a delight and very knowledgeable. I never felt any pressure to purchase. She only wanted me to get the vehicle that would be best for me. More
by Sindy
Employees Worked With
Pamela Banda
April 23, 2018
GREAT SERVICE First and foremost Kyle did not push me into a car that wasn't for me. He was attentive and listened to my wants and needs. And I felt as though he First and foremost Kyle did not push me into a car that wasn't for me. He was attentive and listened to my wants and needs. And I felt as though he was honest with me. More
by SHESENIUS
