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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

April 21, 2018

Used car purchase This was my 3rd purchase from RBM Alpharetta and a great no pressure purchase experience. From reception, to sales, finance and service I never wa More

by Fritz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Winslow, Sharon Thompson
Apr 24, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill Favini, Bill Winslow and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

April 21, 2018

Top notch...sales with style/professionalism! I truly appreciated the low pressure approach. Pam was exceptionally professional, engaging and did not exert pressure to drive a rush decision. Fac More

by SteveH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Pamela Banda
Apr 24, 2018 -

RBM of Alpharetta responded

Thank you SteveH. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 20, 2018

Buying a pre owened vehicle Kyle our sales person made the experience seamless from start to finish. The other people that were involved in the process were great too especially More

by Seema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Apr 24, 2018 -

RBM of Alpharetta responded

Thank you Seema for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

April 19, 2018

The best buying experience This was the best buying experience I have ever had.Kyle Edson was my sales consultant. I have never had someone so helpful and to make sure I got exa More

by Brandy F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

RBM of Alpharetta responded

Thank you very much Brandy F! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

April 18, 2018

Great service and always with a smile Kagan was wonderful and so was Heather that showed me how to use everything in my new SUV. Kagan was very professional and patient with me. He was alw More

by Debbicallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and finance I think her name was Debbi, Kagan Scott
Apr 24, 2018 -

RBM of Alpharetta responded

Hello, Debbicallie. We are thrilled to hear Kagan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

April 17, 2018

A unique experience that couldn't be had anywhere else I'm overall experience with RBM of Alpharetta has been a pleasant one. Everyone was eagerly nice and helpful in every way imaginable. From the process More

by dennycnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Apr 24, 2018 -

RBM of Alpharetta responded

Thank you dennycnguyen. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle and Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 14, 2018

worth the drive I drove 11 hours to see this car it was everything they said it was. Kagan and Ramona were great to work with sent me extra pic's and the build sheet More

by Ricky Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Kagan Scott
Apr 16, 2018 -

RBM of Alpharetta responded

Thank you Ricky Graham for the kind words about RBM of Alpharetta. We're delighted to hear Kagan and Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

April 14, 2018

Best sales experience received from Kagan Scott Kagan Scott was by far the most consummate professional car salesman that we ever worked with. his attention to detail and communication with us was a More

by Al Baydoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Apr 16, 2018 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

April 13, 2018

Love my new car and the service was excellent Kyle Edson was the sole reason I bought my Mercedes at RBM Alpharetta. I met with him over a year ago but at that time decided to get another car at More

by mpietsch7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

RBM of Alpharetta responded

Hello, mpietsch7 We are thrilled to hear Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

April 12, 2018

Outstanding buying experience from a considerate profession In my world, time IS money. My time is exceptionally valuable and I cannot afford to spend it sitting around ideally being unproductive. Recently, my More

by Casey CEGIELSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Apr 12, 2018 -

RBM of Alpharetta responded

Thank you very much Casey CEGIELSKI. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kyle could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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