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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

March 01, 2018

Great Long Distance Experience Excellent transaction with Michael Pietrzak and the RBM team. We live in Texas and via long distance, worked with Michael to have a 2017 GL43 deliver More

by mrtucker997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Mar 02, 2018 -

RBM of Alpharetta responded

What a great review! We are so happy to hear that Michael could take care of everything for you just over the phone. We strive for excellent customer service and if you have any more questions, just give us a call! Sincerely, RBM of Alpharetta

February 28, 2018

Kyle Edson is great to work with! My girlfriend Ebony bought her car from Kyle Edson, and we could not be more pleased. He guided her to exactly what she was looking for. When I am on More

by cash70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2018 -

RBM of Alpharetta responded

We are so pleased to hear that Kyle could give excellent customer service to your girlfriend and answer any questions! Thank you for the awesome review and we look forward to seeing you for your new car. Happy Driving! Sincerely, RBM of Alpharetta

February 27, 2018

My experience at RBM-Alpharetta Pam, I wanted to let you know that Pricilla is so thrilled with her new car!! Pricilla and I want to thank you and tell you what a pleasure it was More

by Ronmims
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Pamela Banda
Feb 28, 2018 -

RBM of Alpharetta responded

Wow, thank you so much Ronmims! We are so pleased to hear that you had an outstanding experience with Pam and our entire team. We look forward to seeing you for your next visit and congratulations on your new car! Happy driving. Sincerely, RBM of Alpharetta

February 27, 2018

5 Star Service We test drove one of their Mercedes SUVs with Kyle Edson who was very knowledgeable and honest. Though we ended up going in a different direction wit More

by Gprat1
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

RBM of Alpharetta responded

Although you did not buy a car from us, we are so pleased to hear that Kyle could still provide you with great customer service and answer any questions. We are happy that we could help you out and if you need anything else in the future, just give us a call! Sincerely, RBM of Alpharetta

February 26, 2018

So easy, so friendly, it feels like home Got my first MB ever at RBM Alpharetta over 2 years ago. It was a so pleasant experience that I could not wait to go back. Just got the second last we More

by Happy camper @ RBM Alpharetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pietrzak, Diane Evans
Feb 26, 2018 -

RBM of Alpharetta responded

We are so happy to hear that everyone at RBM of Alpharetta could provide you with excellent customer service. Michael, Lisa, and Diane really help by taking you step by step through your buying process and answering any questions that you may have. With every visit, we strive for every experience to go above and beyond expectations! Congratulations on your new car and we look forward to seeing you for service! Sincerely, RBM of Alpharetta

February 26, 2018

Dan Berry and RBM of Alpharetta Deliver! Dan Berry and the team at RBM of Alpharetta made my Mercedes-Benz buying experience an absolute pleasure. From first contact to delivery they were att More

by Dr. Baldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

RBM of Alpharetta responded

Hello, Dr. Baldwin. Any time we can provide a no pressure buying experience is what we strive for. We are here to help you out no matter if you're looking for a car or just need some information. We are so pleased to hear that Dan and the whole dealership could give you just that and even more! Congratulations on your new car and happy driving! Sincerely, RBM of Alpharetta

February 24, 2018

Always Reliable This is the third car I have gotten at RBM-Alpharetta. David Wang is our associate and has been each time. David is very knowledgeable about the produ More

by ClintStone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Feb 26, 2018 -

RBM of Alpharetta responded

Thank you, ClintStone, for the amazing review! We make sure that our customers feel like guests rather than just another sale and we are so happy to hear that David could provide even more than that for you! Congratulations on your new car and we look forward to your next visit with us. Sincerely, RBM of Alpharetta

February 23, 2018

Great amenities Good vibe. Great service. No pressure to buy and listens to what u ha e to say. Micheal did a great job scheduling my backup camera install and provid More

by Icantthinkofascreen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Feb 26, 2018 -

RBM of Alpharetta responded

It's awesome to hear that Michael was able to provide you with everything that you need! We try to make your time spent here valuable and we take pride in that. If you need anything else, don't hesitate to give us a call. Thank you so much for the great review and happy driving! Sincerely, RBM of Alpharetta

February 23, 2018

Great luxury car buying experience We recently purchased an E550 @ RBM with the help of Pam Banda. She was knowledgeable, professional and extremely helpful. she helped with the sale, t More

by Mervin8r1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Feb 26, 2018 -

RBM of Alpharetta responded

Hello, Mervin8r1! Anything that we can do to make your experience here amazing is what we strive for. Pamela is one of our top sales representatives and we are so delighted that she could do everything and beyond for you. We look forward to your next visit! Sincerely, RBM of Alpharetta

February 22, 2018

Repair scratch and dent on back panel of car. Excellent customer service! I was provided a loaner car and given daily updates on when my car would be ready. Staff is friendly and takes care of th More

by td
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

RBM of Alpharetta responded

We are so happy that we could help you with your service needs. If there is anything else that we can do to help, just let us know! Happy Driving. Sincerely, RBM of Alpharetta

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