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RBM of Alpharetta
Alpharetta, GA
5,779 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,779 reviews
February 12, 2018
Michael Pietrzak was a great salesman RBM of Alpharetta and specifically Michael Pietrzak left me with a great experience. I got the car I wanted at a great interest rate. It was a great e RBM of Alpharetta and specifically Michael Pietrzak left me with a great experience. I got the car I wanted at a great interest rate. It was a great experience. More
by PB
Employees Worked With
Michael Pietrzak
February 12, 2018
Best car buying experience around I have purchased half a dozen Sprinter vans for my business so when it came time to buy an RV, the Airstream Sprinter was at the top of my list. My i I have purchased half a dozen Sprinter vans for my business so when it came time to buy an RV, the Airstream Sprinter was at the top of my list. My intention was to shop around, look at the competition and then decide whether the Airstream was truly the right vehicle. After spending two hours with Sheaffer, I didn't even look further. He is so knowledgeable about the products he sells and his no pressure approach makes the decision buying process soooo much easier. I joked with Sheaffer when I picked up my Airstream that he and one other salesman I know (the other is in a completely different industry) are my two favorite sales people to deal with. I feel Sheaffer understands my needs and always does the best he can to pull together a deal that works for both of us. Delivery is always seamless and I now never feel I have to "shop around" because I know that Sheaffer will always be fair. Thank you, Sheaffer. I really appreciate all of your help and look forward to adding another half dozen vans to our fleet in the coming years. More
by Sprinter Scott
Employees Worked With
February 12, 2018
Ultimate Service/ Amazing care! Purchased a car today from David Wang, this was my second time buying from him. He cared enough to figure out what I was wanting from a car. His patie Purchased a car today from David Wang, this was my second time buying from him. He cared enough to figure out what I was wanting from a car. His patience enabled me to get the right car to match my needs. We waited until the right car came in, he did force me to buy a car for the sake of selling a car. Also, RBM makes sure the car you leave with is in the best shape. The process was quick and all went smoothly, no hassles , no long term waiting, even left with an RBM Umbrella. I highly recommend having David help you make your selection too! More
by Sable1
Employees Worked With
David Wang
February 11, 2018
Great Experience! Purchased my first Mercedes with Jeff Twiggs and he made the whole process as painless as possible and was very helpful. I had been dreading looking f Purchased my first Mercedes with Jeff Twiggs and he made the whole process as painless as possible and was very helpful. I had been dreading looking for a new car, and i do not regret choosing RBM! More
by Chris
Employees Worked With
February 11, 2018
Excellent Service Representative Teresa Cox is an excellent service representative and has always provided the most professional level of service. She has advised me of all the proper Teresa Cox is an excellent service representative and has always provided the most professional level of service. She has advised me of all the proper service levels I needed to keep my SUV in top running order. She truly knows how to service her customers. More
by MBChuck16
Employees Worked With
Teresa Cox
February 11, 2018
Teresa is Fabulous! Teresa is always there to help us out. She is kind and compassionate! Would recommend her to everyone. I feel very fortunate to ya e her as my serv Teresa is always there to help us out. She is kind and compassionate! Would recommend her to everyone. I feel very fortunate to ya e her as my service advisor. More
by Dboyer
February 11, 2018
Great Don has been great and my overall experience has been great also they have been flexible and fast in getting my car fixed and their show room is nice Don has been great and my overall experience has been great also they have been flexible and fast in getting my car fixed and their show room is nice n clean More
by Texted
Employees Worked With
February 11, 2018
Taking care of Makes sure that there is no other problems with what you brought the car in for and it is always done on time and ready. Makes sure that there is no other problems with what you brought the car in for and it is always done on time and ready. More
by Carnewton57
Employees Worked With
Teresa Cox
February 11, 2018
The number 10 experience at RBM Service Rep Teresa Cox! I am the owner of two Mercedes Benz 's. I used to have them service at Atlanta Classic Mercedes dealer. One day I was on 400 and decided to visit RBM I am the owner of two Mercedes Benz 's. I used to have them service at Atlanta Classic Mercedes dealer. One day I was on 400 and decided to visit RBM of Atlanta. They gave me a Service Rep by the name of Teresa Cox and I have been letting RBM Service my vechile' s for the past 8 or 9 years. Teresa Cox is the best Service Rep that I have meet in along time due to the Quality of Customer Service that she provides. On a scale from 1 to 10, Teresa Cox gets 11 because of Customer Service skills. More
by Pamela Stinson
Employees Worked With
Teresa Cox
February 11, 2018
Always Excellent Service appointments at RBM with Teresa Cox are always excellent. She cares so much about your time and getting your car serviced exactly the way you Service appointments at RBM with Teresa Cox are always excellent. She cares so much about your time and getting your car serviced exactly the way you expect it. She is the best service consultant I’ve ever dealt with. More
by ScottyGman23
Employees Worked With
Teresa Cox
