RBM of Alpharetta

Amazing Experience I have owned several Mercedes Benz. I have had my best buying experience at RBM on Alpharetta. Kyle Edson is complete professional. He answered all I have owned several Mercedes Benz. I have had my best buying experience at RBM on Alpharetta. Kyle Edson is complete professional. He answered all my questions about the car, supplied me with the best financing options. He insured that I had a great experience while at RBM. More

Help you own your dream Ramona Razavi was a pleasure to work with right form the start. She is knowledgeable, helpful and works with you to help find a car and a solution tha Ramona Razavi was a pleasure to work with right form the start. She is knowledgeable, helpful and works with you to help find a car and a solution that works for you. While being completely engaged and available she ensured she is not being pushy. Buying a car at RBM was an awesome and easy experience thanks to Ramona. This was by far the best car buying experience i have had so far. I highly recommend Ramona Razavi. More

Excellent experience! This was our first experience with Mercedes and from start to finish it was fantastic. Reza Azizi was professional, answered all of our questions, was This was our first experience with Mercedes and from start to finish it was fantastic. Reza Azizi was professional, answered all of our questions, was extremely responsive throughout and since the process, and let us make our decision in our own time. We never felt pushed or rushed, but instead felt informed and cared for in the process. Thank you! More

My 1st Mercedes I am grateful to my husband for he blessed me with my first Mercedes for my 50th birthday. Pamela Banda was wonderful and provided great customer serv I am grateful to my husband for he blessed me with my first Mercedes for my 50th birthday. Pamela Banda was wonderful and provided great customer service. I thought it was very nice of her to provide a dozen of red roses to go along with my birthday gift. Pamela Banda kindness went over and beyond. Thanks Pamela! More

OUTSTANDING from beginning to end! Review From beginning to end, my experience with RBM of Alpharetta was nothing short of a five-star experience. I began my car search over a m Review From beginning to end, my experience with RBM of Alpharetta was nothing short of a five-star experience. I began my car search over a month ago by reaching out to several dealerships. Although I received responses from most, the salesman who stood out the most was Vadim Russu from RBM of Alpharetta. It became obvious from the very beginning that Mr. Russu has taken the time to carefully read my email and understand my requirements. He was respectful of the fact that I did not want telephone calls while the other dealers blew up my phone. One by one, I crossed off each dealership who did not read my email and/or understand my requirements. During this time, Mr. Russu stayed vigilant with his follow up emails to me (which I appreciated) to the point where I looked forward to receiving his price updates. He knew my price point and not once did he play the dreaded “let me see if I can get a better deal” game to waste my time. He was upfront and honest, all the while staying very respectful of my time. I made my decision to purchase from RBM based on the outstanding customer service and professionalism I received from Mr. Russu. All this, and I had not yet visited the dealership! His price negotiations, his constant and immediate follow up to my emails, and his thorough understanding of my needs prompted me to visit the dealership. Clean, organized, and not filled with “hungry salesman”, the dealership experience was a positive one. I can honestly say I have never before had an experience as positive and well rounded as this. I wasn’t prepared to make my purchase the day of my visit, as time was of the essence. I asked how long the process would take, and when Mr. Russu said it would only take about an hour and a half, I was dumbfounded. Yet I believed him. I decided to proceed and I’m not sorry I did! The entire process took LESS than an hour and a half! From signing the paperwork with Mr. Russu, to the positive financing experience with Sharon, everything went off without a hitch - perfectly! The best part of all was walking out to see my vehicle parked on a red carpet in the showroom with a big red bow on it! How excited and happy I was! The manager introduced himself to me and thanked me while Mr. Russu made sure I had no more questions. I will tell all my friends and family about this outstanding experience. RBM of Alpharetta is a leader, in a league of its own, and does not compare to any dealership I have ever before visited! More

Best car buying experience in 35 years The service by Kyle was great! While at the dealership Kyle treated us like we were the only ones in the showroom and spent time showing all about th The service by Kyle was great! While at the dealership Kyle treated us like we were the only ones in the showroom and spent time showing all about the car and it’s fetures.. We never felt pressure at any time to buy a vehicular. Our next car will be purchased from Kyle and RBM! More

Great Service I would like to thank RBM of Alpharetta for making my wife's 50th Birthday special for her. The professionalism and courtesy shown to us by Pamela Ba I would like to thank RBM of Alpharetta for making my wife's 50th Birthday special for her. The professionalism and courtesy shown to us by Pamela Banda made this a wonderful experience. After we drove off in our new Mercedes, it dawned on me that I purchased a car, but you sold me quality service and confidence. More

If Bill Favini works there it must be good! Bill is the BEST salesperson we have ever had period! We purchased dozens of cars and trucks for business and personal use and the best salesperson s Bill is the BEST salesperson we have ever had period! We purchased dozens of cars and trucks for business and personal use and the best salesperson since 1990 when we bought our first 2 Infinity’s bar none is Bill Favini! 2 days ago we bought another brand new car and we were very patient with the newer salesperson. I lost track of time and before I knew it 5 hours went by and they hadn’t PDI the vehicle yet. We had to leave the Car Dealership to make our 5:30 dinner appt with a client and we couldn’t leave until 6:45 because our car wasn’t ready yet and our trade was already theirs. We ended up driving our old car to the dinner appt and came back to the dealer by 9pm to PU our new car. I told My wife remember when we would call Bill Favini in California and he would have our cars clean and ready for PU at the dealer and we were out in 15 minutes! I said wow that was the good old days Bill made it a great process and we wished he was still In California. More

Katherine E. I was looking for a Mercedes coupe with certain options (not easy to find). Bill Winslow was very helpful with the entire purchasing process. Our tota I was looking for a Mercedes coupe with certain options (not easy to find). Bill Winslow was very helpful with the entire purchasing process. Our total time at the dealership was less than 2 hours for the test drive, preliminary and final paperwork. It was by far the easiest car purchase we have had. More

Great Experoence This is the fifth car I have purchased or leased from David Wang at RBM of Alpharetta. I do business with people I like, and David is the best -- alwa This is the fifth car I have purchased or leased from David Wang at RBM of Alpharetta. I do business with people I like, and David is the best -- always a great experience to do business with professionals - David, Tom Ahern and Donnie Moore.. More