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RBM of Alpharetta
Alpharetta, GA
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,799 reviews
August 18, 2024
Jon Lee gave is exactly what we asked for He went above and beyond to make sure that we were happy customers. We bought two cars and had the new car bows waiting for us. and beyond to make sure that we were happy customers. We bought two cars and had the new car bows waiting for us. More
by Demdeas
August 18, 2024
Lori was wonderful and patient through every step of the process. Linda was very helpful, and even took my picture with my new car! I’m so excited to be a part of the Mercedes family! process. Linda was very helpful, and even took my picture with my new car! I’m so excited to be a part of the Mercedes family! More
by calleighlucas15
August 18, 2024
Great! Jon Lee gave us what we asked for. He didn’t hassle us into buying a car we didn’t want. Jon Lee gave us what we asked for. He didn’t hassle us into buying a car we didn’t want. More
by Eddeas
August 17, 2024
This is the second Mercedes we have bought from John. He has continued to be helpful, friendly and attentive without being pushy. The process of purchasing the new car was easy. Thanks John! He has continued to be helpful, friendly and attentive without being pushy. The process of purchasing the new car was easy. Thanks John! More
by Lisamariemayfield
August 16, 2024
Bill was amazing in setting up our purchase for a gently used Model X. We flew in from Florida and it was the easiest transaction I’ve ever been a part of. Can’t say enough good about the dealership. used Model X. We flew in from Florida and it was the easiest transaction I’ve ever been a part of. Can’t say enough good about the dealership. More
by Bryant Hopkins
Employees Worked With
August 16, 2024
Dan was great, truly appreciate his knowledge and attention to detail, my purchasing experience was quite attention to detail, my purchasing experience was quite More
by gailm
August 13, 2024
Of all the salespeople we have dealt with in the past Britt is the BEST! Britt is the BEST! More
by Susan Kidd
August 12, 2024
Lori was AMAZING! I could not be happier with our purchase. She went above and beyond to make the buying process super smooth, which is something I dont normally say w I could not be happier with our purchase. She went above and beyond to make the buying process super smooth, which is something I dont normally say when buying a car. I would recommend her to everyone! More
by Casey55
Employees Worked With
August 12, 2024
Britt was a pleasure to work with and he went above and beyond to help us purchase our 2024 GLE 450. His thoughtful manner and attention to detail made the whole experience of finding and buying our new SU beyond to help us purchase our 2024 GLE 450. His thoughtful manner and attention to detail made the whole experience of finding and buying our new SUV a pleasure. I would highly recommend you request Britt at RBM of Alpharetta if you are in the market for a Mercedes Benz vehicle. More
by Myra Dean
Employees Worked With
August 11, 2024
I like their no pressure approach. I also appreciate them for being upfront on details you should know and requirements to complete the transaction. Overall a pleasant experience. I also appreciate them for being upfront on details you should know and requirements to complete the transaction. Overall a pleasant experience. More
by gmane315
Employees Worked With
Ezequiel Rik
