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RBM of Alpharetta

Alpharetta, GA

5.0
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,776 reviews

November 14, 2017

Great salesmen Champ Cheek Is such a great salesman, but he does not come across as being pushy or over selling anything. He is very knowledgeable, organized, frien More

by landgrover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

RBM of Alpharetta responded

Thank you landgrover for the wonderful review. We are pleased to hear Sheaffer took excellent care of you on your visit. Congratulations on your new vehicle and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

November 14, 2017

Larry Covington When I stopped in to visit with Sheafer Cheek in August of 2017, he was very helpful to show the Airstream RV and was not knocking any other Brands. More

by Larry W. Covington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

RBM of Alpharetta responded

Thank you Larry W. Covington. We really appreciate the kind words and thank you for your business. We're delighted to hear Sheaffer could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 14, 2017

Veterans Day visit Visited RBM Saturday to view 2x E-350s I had seen on the web-site that fit my search. Met with Kyle Edson. Kyle is my kind of salesman. Kyle knows h More

by DougC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Nov 15, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 12, 2017

Great Car Buying Experience Working with Vadim Russu to get the vehicle we wanted was a pleasure. He was patient while we made up our mind and was always personable. He never p More

by Gary Smith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Carr
Nov 13, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 12, 2017

Great buying experience Was a great buying experience! Salesman very nice, trustworthy, and helpful and a pleasure to work with! Would highly recommend to buy car from RBM More

by RobinQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2017 -

RBM of Alpharetta responded

Hello, RobinQ! We are thrilled to hear Kyle provided you with the high quality car buying service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 11, 2017

Great Experience I recently purchased a used Jeep Wrangler at RBM of Alpharetta. My salesman was Bill Favini. He was extremely knowledgeable and made the experience a More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

RBM of Alpharetta responded

Thank you Kevin for the great review. We are pleased to hear Bill Favini took excellent care of you on your visit. Congratulations on your new Jeep and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

November 11, 2017

Exceeded Expectation I've been in sales for 18 years of my life and I take a lot of pride in giving my customers top level service every time. Working with Sheaffer Cheek More

by Ryan Broshear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

RBM of Alpharetta responded

Thank you very much Ryan Broshear! RBM of Alpharetta truly appreciates the magnificent review. We are delighted to hear Sheaffer took excellent care of you on your visit and we congratulate you on your new Sprinter! Sincerely, RBM of Alpharetta

November 08, 2017

RBM of Alpharetta Vadim Russo was awesome. He made it a point to not only educate me about the car he also educated me about the dealership and the service center. Vad More

by Leon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2017 -

RBM of Alpharetta responded

Hello, Leon23! We are thrilled to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 07, 2017

Well Done We were looking at several brands of luxury vehicles. It’s very difficult for my wife and I to find time during regular business hours to look at car More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Carr
Nov 07, 2017 -

RBM of Alpharetta responded

Thank you Michael. We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 07, 2017

Smooth and fast I bought a third van from them and I’m happy I did it again with Sheaffer as a sales person, so smooth, professional and easy process. Thank you guys More

by Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Sheaffer and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

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