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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

December 03, 2017

Kagan is the best sales man Buying a car from Kegan was a pleasure. He listened to my needs and offered me just the deal i needed to not just say yes and buy a car from RBM of Al More

by Jesmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kagan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experience with us! Sincerely, RBM of Alpharetta

December 02, 2017

Awesome!!! I had the pleasure of working with Bill Favini Bill Favini, I would like to personally thank you for making my buying experience with RBM Alpharetta a pleasure. You were very patient, knowledgable More

by emcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you very much emcclain! RBM of Alpharetta truly appreciates the wonderful review. We are thrilled to hear Bill F took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 01, 2017

Great Service! I worked with Kagan during my first visit. Kagan was knowledgeable and very easy to work with. He went above and beyond in terms of communication and More

by Christopher Aramburu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Kagan Scott
Dec 04, 2017 -

RBM of Alpharetta responded

Hello, Christopher Aramburu! We are thrilled to hear Kagan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 30, 2017

Best car buying experience! We have been shopping for a new car for about a year. We shopped many different brands and dealerships. One of our last stops was RBM of Alpharetta, w More

by gigi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Kyle Edson and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 30, 2017

We recommend Dan Berry of RBM of Alpharetta My wife and I were trying to find a vehicle for future trips and Dan Berry of RBM of Alpharetta provided excellent and very efficient service. Dan se More

by Robert Lum
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

RBM of Alpharetta responded

Thank you very much Robert Lum! RBM of Alpharetta truly appreciates the great review. We are delighted to hear Dan Berry took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 30, 2017

New Car Purchase I was considering a late model E550/400 but after hearing the product changes on the new E class by my sales person, Ramona, I opted for a new E400. H More

by DS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Nov 30, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 30, 2017

Great experience! Never felt pressured. Worked with Kyle Edson. He was very knowledgeable about the model we were interested in. We had so many questions! Kyle was patient and answered all More

by Allen French
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

RBM of Alpharetta responded

Thank you Allen French. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 30, 2017

Superb Professional, Honest, Caring -Thank you Schaeffer From my first telephonic contact with Schaeffer in the Spring of 2017, I immediately experienced “good vibes” and that great “warm and fuzzy” feeling More

by MISGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Piotr Kowalcyk - Airstream Technician, Melissa Denewellis
Nov 30, 2017 -

RBM of Alpharetta responded

Thank you very much MISGM. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Sheaffer could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 29, 2017

Overall very happy From the first time I came in to the time Pam, came over to my house to program my remote for the garage door.(two times) I was so very happy with the More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Nov 29, 2017 -

RBM of Alpharetta responded

Hello, Happy camper! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 28, 2017

Car purchase Michael Pietrzak was our salesperson and he was phenomenal at pointing out the awesome features of each car we drove. Not only is he informative, but More

by Cynthia Duprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Michael Pietrzak
Nov 30, 2017 -

RBM of Alpharetta responded

Thank you Cynthia Duprey for the wonderful review. We are pleased to hear Michael took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

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