RBM of Alpharetta

Best car buying experience This was my best car buying experience ever. Pamela was professional and knows the brand. No ridiculous games here. I highly recommend shopping here. This was my best car buying experience ever. Pamela was professional and knows the brand. No ridiculous games here. I highly recommend shopping here. They have raised the bar in what I expect when I shop for cars. More

Michael Pietrzak Michael is a terrific at his job . From the moment I walked in, his low pressure laid back manner made me feel comfortable. He is very knowledgeable a Michael is a terrific at his job . From the moment I walked in, his low pressure laid back manner made me feel comfortable. He is very knowledgeable about every model Mercedes makes and takes his time to go over your needs and wants to make sure you get the right car . I was considering 3 different cars: Jaguar XJL, top of the line, loaded Escalade ESV or Mercedes S 550. I wanted a specific exterior/interior color combo and I wanted new or almost new with extremely low miles . It came down to the long term relationship with the dealership and the sales person . Michael’s follow up was informative and not pushy . He, Neil ( the sales manager ) and Tom who handles the signing and transaction made the decision easy. They are the whole package and RBM Alpharetta offers the best customer service in the business. I’m buying all my cars now through Michael Pietrzak and RBM Alpharetta. They make it easy to find the exact car you are looking for , they have the best deals with even better warranties and they keep their word. I didn’t have to write this review but my experience was so fantastic that I wanted to share it . More

Easy...EZ....They make it soooo EZ to buy a car We love RBM Alpharetta! From David Wang our all time favorite sales Guru to Lisa B in Finance to Diane our favorite bells and whistles person! The who We love RBM Alpharetta! From David Wang our all time favorite sales Guru to Lisa B in Finance to Diane our favorite bells and whistles person! The whole experience is Ez and hassle free! Service Department Steve is a rockstar too! Wouldn’t think of going to a different dealership! More

Best Experience. Shout out to Jeff and Sharon Jeff Twiggs is the man! It was a long 8 hour day (myself being picky) trying to find the right car for me to lease and he did everything I requested a Jeff Twiggs is the man! It was a long 8 hour day (myself being picky) trying to find the right car for me to lease and he did everything I requested and gave me great advice to help me out. We had a lot in common and I wish more sales people would be like him. Shout out to the best Jeff Twiggs from RBM Alpharetta Mercedes’s Benz. Sharon was also great! More

Best experience This was my first time buying a car in 12 years and I was nervous about the process. Needless to say Ramona was a true professional. From showing us This was my first time buying a car in 12 years and I was nervous about the process. Needless to say Ramona was a true professional. From showing us the cars and knowing the product to finding the exact car I wanted, her professionalism and trustworthiness came through. I was pleasantly surprised by the whole process. More

A true professional Sheaffer is a true professional when it comes to vehicles. He had detailed and honest answers to all of our questions. He wasted zero time in trying t Sheaffer is a true professional when it comes to vehicles. He had detailed and honest answers to all of our questions. He wasted zero time in trying to sell us with gimmicks or useless features. Ontop of his professionalism, all the paperwork and little details we asked for were dealt with quickly, discreetly, and without any hiccup. The folk at RBM are really a cut above the rest. I HIGHLY recommend Sheaffer and RBM in general. I'm so impressed by the professionalism of everyone and their high levels of service. I walked in from the warehouse in a work shirt and jeans...and from the start, I was treated like a serious customer and not just a tire kicker. More

Very satisfied Bill was very understanding in our desire to trade our C300 in on a SUV. He was not pushy and spent a lot of time with us. We were allowed to drive Bill was very understanding in our desire to trade our C300 in on a SUV. He was not pushy and spent a lot of time with us. We were allowed to drive the car to our house and try it in the garage. I also had forgotten an item in the car during the trade and he went the extra mile to retrieve it from the traded in car. The Finance person was also very informative and helpful in the finance area. More

Sprinter 4x4 After a long search I recently found a Sprinter 4x4 that matched exactly what I was looking for in stock at RBM. Sheaffer was really helpful in getti After a long search I recently found a Sprinter 4x4 that matched exactly what I was looking for in stock at RBM. Sheaffer was really helpful in getting the deal done and making the process as smooth as possible. His style is just the right amount of responsiveness without being pushy and he has a deep knowledge of the products he is selling. If you are in the market, I would definitely recommend working with Sheaffer and RBM, they'd be hard to beat. More

Andy Sayers RBM Alpharetta I first met Andy when my wife was looking at a C300. Alas, see eventually went for a BMW 328i as she wanted a little more sporty feel. I was impresse I first met Andy when my wife was looking at a C300. Alas, see eventually went for a BMW 328i as she wanted a little more sporty feel. I was impressed with Andy and when I got ready to change cars, I went back and asked to specifically see him. He had impressed me with his business manner and no hard pressure. On my return, he did not disappoint me and met all my expectations. Great job, and I would highly recommend Andy Sayers to others. Forrest Bayer. E300. Love it!!! More

Best buyer experience ever! I purchased my first-ever Mercedes-Benz at RBM of Alpharetta a few weeks ago, and my experience was what every buyer would love to have. My sales rep, I purchased my first-ever Mercedes-Benz at RBM of Alpharetta a few weeks ago, and my experience was what every buyer would love to have. My sales rep, Dan Berry, spent hours with me and offered a detailed overview of the car, along with the kind of service I could expect. I took an extended test drive, Dan walked me through the financial process, and he made sure I didn't leave RBM with any unanswered questions. He also gave me a wealth of resources to use as a Mercedes owner. Dan was cordial and thoroughly professional. The concierge, C.J., was delightful and sat in my car with me, going over each feature. Dan has contacted me several times since my purchase to see if I had questions, offer his availability for assistance in the future, and help me feel like I have begun what will be the best buyer-seller relationship I've ever had as a vehicle owner. I can absolutely recommend RBM of Alpharetta! More