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RBM of Alpharetta

Alpharetta, GA

5.0
5,345 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,345 reviews

October 17, 2016

Amazing as always As a Smart car owner, I was so thrilled when RBM of Alpharetta started servicing my vehicle. Since I've been going here, they have always gone WAY abo More

by Lojack90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Johnson
Oct 21, 2016 -

RBM of Alpharetta responded

Thank You Lojack90. We appreciate all of your kind words and thank you for your business. We are glad to hear Patrick could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 17, 2016

Reza Azizi an excellent Sales Person When I was in the market to buy a new car, I knew exactly where to go, the same place I've been going to for over 15 years. I've always had the best e More

by azizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2016 -

RBM of Alpharetta responded

We are so happy to hear that Reza could take such great and constant care of all of your automotive needs. We hope to see you again soon! Sincerely, RBM of Alpharetta

October 16, 2016

Best in Class Service! I was extremely impressed with the level of service I received from RBM of Alpharetta when I purchased my Mercedes E350. My Sales Associate, Reza Azi More

by calcarshopper777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

RBM of Alpharetta responded

Thank you calcarshopper777. We are pleased to know that Reza could take excellent care of you with your special circumstance. Please let Reza or anyone on the team know if we can assist you with anything in the future. Sincerely, RBM of Alpharetta

October 11, 2016

Great service and great cars! Last month, my husband and I purchased a C300 MB from RBM of Alpharetta. Bill Favini, our sales associate, was extremely helpful and flexible with our More

by Happydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2016 -

RBM of Alpharetta responded

Thank you Happydriver. We appreciate all of your kind words and thank you for your business. We are glad to hear Bill could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 11, 2016

Excellent Service My experience at RBM of Alpharetta was wonderful. Vadim Russian was an excellent salesperson, providing excellent customer service without haggling or More

by Scopeland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Oct 11, 2016 -

RBM of Alpharetta responded

Thank you Scopeland. We appreciate all of your kind words and thank you for your business. We are glad to hear Vadim could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 10, 2016

Fantastic Experience Very helpful, no nonsense, professional experience. Ron was very attentive to us and made us feel valued. He provided excellent customer service, and More

by Kings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Ron Delvalle
Oct 10, 2016 -

RBM of Alpharetta responded

Thank you Kings. We appreciate all of your kind words and thank you for your business. We are glad to hear Ron could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 06, 2016

Excellent Experience I had the most amazing experience at RBM of Alpharetta. Kyle Edson was very helpful in assisting my husband and I in buying a new car and we got every More

by arielledp31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Leavy, Tom Ahern
Oct 07, 2016 -

RBM of Alpharetta responded

Thank you arielledp31. We appreciate all of your kind words and thank you for your business. We are glad to hear Kyle could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 04, 2016

As always, outstanding client care. We have purchased multiple Mercedes vehicles from Sheaffer Cheek for both our company fleet and as personal vehicles. Each and every time, he and his More

by Jcoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

RBM of Alpharetta responded

Thank you Jcoots. We appreciate all of your kind words and thank you for your business. We are glad to hear Sheaffer could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 04, 2016

Best buying experience Rbm is the easiest car buying experience, no pressure from sales people. Very enjoyable, would buy from them again. I would recommend Rbm to anyone lo More

by Bestexperience.2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Oct 07, 2016 -

RBM of Alpharetta responded

Thank you Bestexperience.2016. We appreciate all of your kind words and thank you for your business. We are glad to hear Reza could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

October 04, 2016

My time is valuable...and they could see that. I have a limited amount of time and knew what I was looking for. Reza spent the time needed with me, could tell that I do not have a lot of time, and More

by AlpharettaCEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

RBM of Alpharetta responded

Thank you AlpharettaCEO. We appreciate all of your kind words and thank you for your business. We are glad to hear Reza could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

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