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RBM of Alpharetta

Alpharetta, GA

5.0
5,776 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,776 reviews

November 06, 2017

After hours gold star service I showed up after a long drive just at closing time and Vadim Russu’ was gracious enough to take the time and show me around. Because of his enthusia More

by Nickie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And takes for CJ for encouraging telling me to still come out ok to come so close to closing.
Nov 07, 2017 -

RBM of Alpharetta responded

Thank you Nickie B. We really appreciate the kind words and thank you for your business. We're delighted to hear Vadim Russu could provide you with a great car buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 06, 2017

Great Experience This is my first interaction with this dealership and was excellent! The attention I received from Jeff Twiggs was superb! He was very patient with me More

by John172839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

RBM of Alpharetta responded

Thank you very much John172839! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Jeff Twiggs took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 05, 2017

Another outstanding experience with this dealership This is my second interaction with this dealership and both of them were excellent! The attention I received from Ramona Razavi was superb! She was More

by Barbara C Watkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Nov 06, 2017 -

RBM of Alpharetta responded

Thank you very much Barbara C Watkins! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Ramona took excellent care of you on another visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

November 02, 2017

Outstanding sales and finance experience This was our first experience with Mercedes Benz (previously Lexus). We found the buying experience with Pam Banda to be very professional and custome More

by lexustobenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda, Tom Ahern, Diane Evans
Nov 04, 2017 -

RBM of Alpharetta responded

Hello,lexustobenz! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best with your new Mercedes-Benz! Happy driving, RBM of Alpharetta

November 02, 2017

They are the best !!! No Hassle. Kyle made the buying experience pleasurable. He is very professional, informative, courteous and easy to reach. I will use this dealership again. They More

by janakiram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

RBM of Alpharetta responded

Thank you janakiram. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 02, 2017

RBM of Alpharetta was outstanding! Bill Favini was so knowledgeable and professional! My husband and I were extremely impressed with Bill and RBM of Alpharetta! What a delightful experi More

by ashleyruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2017 -

RBM of Alpharetta responded

Thank you very much ashleyruss! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Favini took excellent care of you on your visit and we congratulate your family on the new car! Sincerely, RBM of Alpharetta

November 01, 2017

ML 350 Dan Berry made the purchasing process easy and enjoyable. Listened to what I had to say about the vehicle and didn't pressure me in my decision. Dan More

by ML350_2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

RBM of Alpharetta responded

Thank you ML350_2017 for the wonderful review. We are pleased to hear Dan Berry took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

November 01, 2017

RBM of Alpharetta top of class location! We arrived at RBM of Alpharetta looking for a new Mercedes car for our family. Kyle Edson not only helped us, but was very informative, kind, patient, More

by abhiSoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

RBM of Alpharetta responded

Thank you abhiSoma. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle Edson could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the car buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 01, 2017

Return to RBM of Alpharetta is a rewarding experience I bought my first Mercedes-Benz about 10 years ago from Andy Sayers and had a good experience. After driving GMC Yukons for several years, I looked in More

by Tip
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Patrick Johnson
Nov 06, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Andy Sayers and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

October 31, 2017

Great Experience at RBM Alpharetta Everyone at RBM Alpharetta was warm and welcoming! Kagan Scott was the sales executive who helped me and I can't say enough great things about him. More

by Tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Nov 04, 2017 -

RBM of Alpharetta responded

Thank you Tiff for the wonderful review. We are pleased to hear Kagan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

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