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RBM of Alpharetta

Alpharetta, GA

5.0
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,774 reviews

October 07, 2017

Awesome experience Ramona Razavi is a super star! She is professional, helpful and patient. She answered all my questions quickly and without issue. She was happy to sta More

by Lisa H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Ramona Razavi
Oct 10, 2017 -

RBM of Alpharetta responded

Hello, Lisa H. We are thrilled to hear Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

October 07, 2017

Second Purchase from this Dealership - Super Smooth! Recently purchased a C300 from RBM Alpharetta. This was a repeat at this dealership as I was replacing my 2013. My sales consultant was Andy Sayers. J More

by HelmutB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Oct 10, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Andy Sayers and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

October 04, 2017

Great experience from start to finish! We are very happy with our GLE 350 and equally happy with our buying experience. Everyone at RBM of Alpharetta was exceptional. Pamela Banda was very More

by Happy New Mercedes Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Pamela Banda
Oct 04, 2017 -

RBM of Alpharetta responded

Thank you Happy New Mercedes Owner. We really appreciate the kind words and thank you for your business. We're delighted to hear Pam and the rest of team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

October 03, 2017

Wonderful Experience! I had the pleasure of meeting Bill Favini as I glanced at a Honda Pilot that was on sale. I went to see it with my wife and kids, not sure whether we More

by david cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

RBM of Alpharetta responded

Thank you david cox! We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 30, 2017

Fantastic Great Experience Dan Berry made my second purchase of E-350 Painless and helped expedite the entire purchase I met Dan 10 years ago when he was my service advisor a More

by Tim Atty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, CJ Carr
Sep 30, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Dan Berry and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

September 30, 2017

Ramona Razavi Best Salesperson Ramona took the time to listen to my needs and I felt like she ways more interested in my satisfaction than just selling a car. I trusted her knowledg More

by BeeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Ramona Razavi, Tom Ahern
Sep 30, 2017 -

RBM of Alpharetta responded

Hello, BeeA! We are thrilled to hear Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

September 28, 2017

Amazing Customer Service I had an amazing experience purchasing my new 2018 GLC300 with Kagan Scott. The dealership went above and beyond to ensure that I had the perfect vehi More

by Jndwn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Sep 29, 2017 -

RBM of Alpharetta responded

Thank you Jndwn1 for the wonderful review. We are thrilled to hear Kagan took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

September 27, 2017

Effortless as usual.. I absolutely love this dealership as well as the people who make up the team.. They are absolutely fabulous, and listened to what I needed !!!! The pl More

by Benzchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Cox
Sep 27, 2017 -

RBM of Alpharetta responded

Thank you Benzchick. We really appreciate the kind words and thank you for your business. We're delighted to hear the team here at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

September 25, 2017

Exceptual Service I was looking for a rare vehicle that not many dealers had. I had the pleasure of speaking with Andy Sayers who was very helpful in providing me detai More

by Sunny504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, CJ Carr
Sep 26, 2017 -

RBM of Alpharetta responded

Thank you very much Sunny504! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Andy Sayers took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

September 25, 2017

ML 350 We returned to RBM to find another pre- owned ML 350. Bill Favini was able to locate the perfect car. Once again, he made the whole process a pleasant More

by ML 350 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Sep 27, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Bill Favini and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

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