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RBM of Alpharetta

Alpharetta, GA

5.0
5,800 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,800 reviews

July 15, 2017

Great Experience with Bill Favini Bill Favini is a real professional. He has a very comprehensive knowledge of MB cars and is very professional. I have purchased many cars over the yea More

by Da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jul 17, 2017 -

RBM of Alpharetta responded

Thank you very much Da! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Bill Favini took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

July 13, 2017

Great customer Sales expierience from David Wang My wife and I just purchased a 2014 M Class from David Wang. From the moment we drove into the dealership David worked with us to find the perfect ve More

by Searay68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Jul 13, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope David Wang and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

July 12, 2017

Stellar Buying Experience My husband and I have each purchased a car over the last two years with Dan Berry of RBM of Alpharetta, so obviously we appreciate the professional an More

by Happy C300 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Matusov, CJ Carr
Jul 12, 2017 -

RBM of Alpharetta responded

Thank you Happy C300 Owner. We really appreciate the kind words and thank you for your business. We're delighted to hear Dan could provide you with a professional buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 11, 2017

Very well handled Pam Banda did a superb job of taking us through the purchase process. We are over 80 years old so it took some special treatment. More

by Donald H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Jul 11, 2017 -

RBM of Alpharetta responded

Hello, Donald H! We are delighted to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 11, 2017

Top Notch in Every Respect This was my first Mercedes Benz dealership experience. My husband and I visited once and then returned one week later to purchase. The facility is bea More

by Wanda Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Jul 11, 2017 -

RBM of Alpharetta responded

Thank you Wanda Carr. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 09, 2017

Great experience We bought our first Mercedes from this dealership. We had a great experience and David Wang our salesman was very helpful. We love our car! More

by Hmp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
Jul 10, 2017 -

RBM of Alpharetta responded

Thank you Hmp for the wonderful review. We are delighted to hear David Wang took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 08, 2017

Easy to work with Andy and the staff at RBM are professional, reasonable and easy to work with. We got down to business and did the deal in short order. This is my seco More

by Dslott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene in finance (can't remember last name), Andy Sayers, CJ Carr
Jul 08, 2017 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

July 07, 2017

Great Customer Service I bought a new GLC300 from RBM of Alpharetta. Kyle Edson did a wonderful job of explaining and demonstrating the car to us. He really let the car sell More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, CJ Carr
Jul 08, 2017 -

RBM of Alpharetta responded

Thank you Happy Customer. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 07, 2017

Very pleased Sales person was courteous and knowledgeable, CJ Carr was excellent with explaining the features and any questions I had. Looking forward to our drive More

by Joe111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur, CJ Carr
Jul 08, 2017 -

RBM of Alpharetta responded

Thank you very much Joe111! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Fabian took excellent care of you on your visit and we congratulate you on your new car. Enjoy the drive! Sincerely, RBM of Alpharetta

July 03, 2017

Superb Car Experience RBM of Alpharetta participates in the Costco Auto Program. They were contacted via Costco based on our inquiry. No sooner did I hang up the phone wi More

by happy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 07, 2017 -

RBM of Alpharetta responded

Thank you happy girl for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

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