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RBM of Alpharetta

Alpharetta, GA

5.0
5,797 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,797 reviews

May 30, 2017

Amazing Experience with Bill Favini at RBM of Alpharetta! This is my second purchase from RBM of Alpharetta with Bill Favini. My family has purchased numerous vehicles from Bill Favini too. Bill found the e More

by Elisa Mueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

RBM of Alpharetta responded

Elisa Mueller, Thank you for the great review of Bill Favini. We greatly appreciate your continued loyalty to RBM of Alpharetta, and look forward to working with you again in the future. Happy driving! Sincerely, RBM of Alpharetta

May 29, 2017

Excellet experience with Andy Sayers at RBM Alpharetta We've never had such a pleasant experience purchasing a vehicle. We had a very knowledgeable, and patient salesman, Andy Sayers. Additionally, there More

by Debbie Rivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers
May 30, 2017 -

RBM of Alpharetta responded

Thank you Debbie Rivers. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 28, 2017

RBM Alpharetta- Dan Berry Our family has been dealing w RBM Alpharetta since the day it opened! We just recently leased another car w them- this time an SUV. We could be happi More

by SQPD2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

RBM of Alpharetta responded

Hello SQPD2008, Thank you for that wonderful review of Dan Berry and for your continued loyalty to RBM of Alpharetta. We look forward to working with you again in the future, Happy driving! Sincerely, RBM of Alpharetta

May 28, 2017

Extremely Pleased This was a very pleasant experience. We had an appointment with Ramona Razavi...she was on time, very professional and knowledgable, and very pleasan More

by Kathleen B. Nixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
May 29, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Ramona as well as the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

May 26, 2017

Good service Just purchase a car from RBM, We have had very good experience on this purchase! Salesperson is very efficient and professional on finding the car an More

by FangGLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
May 29, 2017 -

RBM of Alpharetta responded

Thank you FangGLC. We really appreciate the kind words and thank you for your business. We're delighted to hear Pamela could provide you with an efficient and professional experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 26, 2017

First Class Customer Service I have purchased several other luxury brands and was very impressed with the superior level of service I received from David Wang and the rest of the More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
May 29, 2017 -

RBM of Alpharetta responded

Thank you Corey for the wonderful review. We are pleased to hear David Wang took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

May 26, 2017

Great Experience Royal treatment at North Atlanta RBM off McFarland Parkway. Rezi was the best salesperson. So happy to purchase my new car from them. Such a wonderf More

by janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2017 -

RBM of Alpharetta responded

Thank you very much janie! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Reza took wonderful care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 25, 2017

Excellent customer service, no pressure selling Thoroughly enjoyed professional and courteous service without pressure selling. No haggling and just straight simple negotiation and paperwork in les More

by KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
May 26, 2017 -

RBM of Alpharetta responded

Thank you very much KS! RBM of Alpharetta truly appreciates the wonderful review. We are pleased to hear Ramona took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

May 24, 2017

Most satisfying and enjoyable car buying experience EVER! I had been searching for a MB C-300 with specific features for some time when I located it on RBM of Alpharetta's website. I connected with Bill Wins More

by KarenD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow, Sharon Thompson, Diane Evans
May 26, 2017 -

RBM of Alpharetta responded

Thank you KarenD. We really appreciate the kind words and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 24, 2017

Great car buying experience. I would like to say thank you to Vadmin Russu for a great car buying experience. He knew the answer to all my questions. If you want to buy a car go t More

by Adelir Rocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017 -

RBM of Alpharetta responded

Hello, Adelir Rocha. We are delighted to hear Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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