Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,807 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership
View Awards

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,807 reviews

August 03, 2024

I highly recommend Royce Worley when interested in a new or preowned vehicle. Professional, efficient, knowledgeable, and calm. More

by Davidlangford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deisi. Martin, Roberto Manzur, Royce Worley
Report | Print
Aug 13, 2024 -

RBM of Alpharetta responded

Hi Davidlangford, Thank you for your fantastic recommendation of Royce Worley! We’re thrilled to hear that you had such a positive experience. Royce’s professionalism, efficiency, and expertise are truly appreciated, and we’re glad to know his calm approach made a difference. If you need anything further or have more questions, please don’t hesitate to reach out. Our team is wishing you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

August 03, 2024

Great experience all around Adill Robert and Daisy were a pleasure. So excited to join the Mercedes family. More

by Bnoll1731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy, Roberto Manzur, ADIL CHAUDHRY
Report | Print
Aug 13, 2024 -

RBM of Alpharetta responded

Hello Bnoll1731, We’re delighted to hear that Adil Chaudhry, Roberto, and Daisy made your experience enjoyable. We’re excited to have you as part of the RBM of Alpharetta family and look forward to serving you in the future. If you need anything or have any questions, feel free to get in touch. We're wishing you many happy miles in your new Mercedes! Best wishes, Your Friends and Family at RBM of Alpharetta

August 02, 2024

Awesome! They met my needs and within 48 hours I was back on the road in my new C 300 coupe. Love my new car and thanks to all - you are all great!!! More

by Rgharding
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

RBM of Alpharetta responded

Hi Rgharding, We're so glad to hear that we were able to meet your needs and get you back on the road with your new C 300 coupe so quickly. It’s fantastic to know that you’re loving your new car. If you need anything else or have any questions in the future, just let us know. Thank you once more for your kind words. We're wishing you many enjoyable miles in your new car! Best wishes, Your Friends and Family at RBM of Alpharetta

August 02, 2024

Vadim was great to work with! He was patient, answered all my questions and most importantly I did not feel pressured. From beginning to end, I had a great experience with RBM of More

by Didi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

RBM of Alpharetta responded

Hello Didi, We’re so pleased to hear that Vadim Russu provided you with a positive, pressure-free experience. Your satisfaction is our top priority, and we’re glad that we met your expectations. If you need anything else or have further questions, don’t hesitate to get in touch. We look forward to assisting you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

August 01, 2024

Very smooth process overall. Adil and Lori were great to work with. They found the car we wanted and transferred it to us quickly, within less than a week. More

by Mohamed Shahine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur, ADIL CHAUDHRY
Report | Print
Aug 09, 2024 -

RBM of Alpharetta responded

Hello Mohamed, We're pleased to hear that Adil Chaudhry and Lori Mohr made the process smooth and efficient, and that they quickly located and transferred the car you wanted. If you need any additional assistance or have further questions, don’t hesitate to reach out. We're wishing you many enjoyable drives in your new car! Best wishes, Your Friends and Family at RBM of Alpharetta

July 31, 2024

Outstanding sales and service. Super helpful and friendly staff. Facility is clean and easy to find More

by steven.brooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Report | Print
Jul 31, 2024 -

RBM of Alpharetta responded

Hello Steven.brooks, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

July 31, 2024

It took three tries to get it right by the dealership… Peter the GM finally personally handled my order of a new GLB 250 before passing me off to Britt to close when it came in. It’s a beautiful car and More

by Nltatum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

RBM of Alpharetta responded

Hi Nltatum, Thank you for sharing your experience! We’re thrilled to hear that Peter Leavy and Britt Kaminsky were able to help you get the GLB 250 you wanted. We appreciate your patience and determination, and we’re glad it all worked out in the end. Your satisfaction is our top priority, and we’re grateful for your understanding throughout the process. If you have any more questions or need further assistance, please don’t hesitate to reach out. Enjoy your new car, and thank you for your continued support! Best wishes, Your Friends and Family at RBM of Alpharetta

July 31, 2024

Linda is very knowledgeable of the product and professional. She is willing to go the extra mile to answer all your qurstions. More

by Monahassanein1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

RBM of Alpharetta responded

Hi Monahassanein1, Thank you for the great feedback! It’s wonderful to know that Linda Luu's expertise and dedication made a positive impact. She really is committed to providing excellent service. If you have any more questions or need further help, please don’t hesitate to let us know! Best wishes, Your Friends and Family at RBM of Alpharetta

July 30, 2024

Jeff Corey in service! Lori Mohr in sales! They are the best not only in Atlanta but of all the MB dealerships we have used in the past. Jeff always gets me in and out of More

by mnmurp_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

RBM of Alpharetta responded

Hi Mnmurp_2000, Thank you for the wonderful feedback! We’re delighted to hear that Jeff Corey and Lori Mohr have consistently delivered outstanding service. Jeff’s quick, expert support and Lori’s efficient handling of your Mercedes GLE purchase truly reflect our dedication to excellence. Your loyalty is greatly appreciated, and we’re always here to assist with any future needs. Thanks again for choosing us! Best Wishes, Your Friends and Family at RBM of Alpharetta

July 29, 2024

Jon and the Finance manager provided excellent customer service. Jon allow my wife and I to take our time to discuss and they help ensure we was satisfied our discussion. This is the second car we have pur More

by greggorydavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

RBM of Alpharetta responded

Hello Greggorydavis, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jon Lee and our Finance Manager provided you with excellent customer service and helped ensure you were completely satisfied with your decision. It’s great to know you’re a returning customer and that RBM of Alpharetta continues to meet your expectations. We truly appreciate your recommendation and look forward to assisting you in the future. Enjoy your new car, and thank you for your continued support! Best Wishes, Your Friends and Family at RBM of Alpharetta

1
...
41
42
43
...
581