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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

March 08, 2017

Excellent Experience & Painless Process Wonderful car buying experience with Ramona Razavi! She was extremely helpful and made the whole buying process painless and pleasant. I would definit More

by eoj623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 09, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

March 08, 2017

Wonderful salesman! We were very pleased with the knowledge and patience of Dan Berry, our salesman. He was very professional and able to answer any questions we had. I More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Mar 09, 2017 -

RBM of Alpharetta responded

Hello, Mary! We are thrilled to hear Dan was both friendly and attentive in his efforts to find you the perfect car. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 07, 2017

Great Dealership Great experience working with Reza Azizi. Very professional, good communication and easy to work with. Would highly recommend. Nice selection of vehic More

by rlc140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2017 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope Reza and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

March 07, 2017

EXCELLENT CUSTOMER SERVICE We returned to RBM of Alpharetta and they delivered once again! We LOVED working with Fabian. He he was very professional and gave us EXCELLENT custo More

by Diana1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur
Mar 07, 2017 -

RBM of Alpharetta responded

Thank you Diana1966! We appreciate all of your kind words and thank you for your business. We are glad to hear Fabian could provide you with the excellent experience you deserve. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to seeing you for service. Sincerely, RBM of Alpharetta

March 06, 2017

Excellent sales and service! We have purchased several vehicles from RBM of Alpharetta and they have given us excellent service every single time. David Wang is excellent and an a More

by Charlie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
Mar 06, 2017 -

RBM of Alpharetta responded

Hello, Charlie01! We are delighted to hear David provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 06, 2017

We love working with Mr. Reza @ RBM Alpharetta Mr. Reza and RBM Alpharetta team did it again. We returned to this dealership to purchase another car (5th) from Reza. We continue loving our shopping More

by bemirm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

RBM of Alpharetta responded

Bemirm, Thank you for the great review of Reza and your continued support and loyalty of RBM of Alpharetta Mercedes-Benz. We look forward to working with you again in the future! Sincerely, RBM of Alpharetta

March 02, 2017

New Mercedes Owner My husband and I just bought our first Mercedes from RBM and are exstatic! Ramona Razavi provided us with excellent service from the time we walked i More

by Dcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 03, 2017 -

RBM of Alpharetta responded

Thank you Dcampbell for your loyalty and business! We hope Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

March 01, 2017

Friendly, Knowledgeable, Smooth & Efficeint I was directed to this dealership via the Costco Auto program. My sales representative, Ramona Razavi, was highly knowledgeable about all the many mod More

by BZJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Ramona Razavi
Mar 03, 2017 -

RBM of Alpharetta responded

Thank you BZJ for the great review! We are pleased to hear Ramona took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

February 28, 2017

RBM & Reza Azizi First Class This is my 6th purchase from RBM of Alpharetta and just as expected it was a pleasure doing business with them again. They always make me and my famil More

by Andrew Solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Feb 28, 2017 -

RBM of Alpharetta responded

Thank you Andrew Solomon for the amazing review of Reza and the team at RBM of Alpharetta. We appreciate your continued loyalty, and look forward to working with you again in the future! Sincerely, RBM of Alpharetta

February 27, 2017

Just purchase CPO E 350 from RBM and Andy Sayers By far, this was the most satisfying car buying experience I have ever had. I had spoken with Andy several times prior to the dealership visit, as I More

by globetreker1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Evans, Andy Sayers, Lisa Brennan
Feb 28, 2017 -

RBM of Alpharetta responded

Hello, globetreker1125! We are very happy to hear Andy could follow through and provide you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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