Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,828 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,828 reviews
March 31, 2017
Absolutely great!! They treated me like family. Kyle helped me find my car and put out more effort than he had to find. Everything was handled with perfection. Great experience!! Best car experie Kyle helped me find my car and put out more effort than he had to find. Everything was handled with perfection. Great experience!! Best car experience ever!! More
by Stan
March 30, 2017
Very pleased customer We just got a 2014 Mercedes GL450 from RBM of Alpharetta 2 days ago. Pam C was our sales person and she was awesome! So was Neil the manager we dealt We just got a 2014 Mercedes GL450 from RBM of Alpharetta 2 days ago. Pam C was our sales person and she was awesome! So was Neil the manager we dealt with. Overall we would highly recommend them! More
by Shelia
March 30, 2017
Excellent Experience and great team! Thank you to Bill Winslow and his team for making my experience so quick and painless. I told Bill exactly what I wanted and he produced! He was very Thank you to Bill Winslow and his team for making my experience so quick and painless. I told Bill exactly what I wanted and he produced! He was very friendly, professional, and sensitive to my busy schedule and timeline! More
by Dana P
Employees Worked With
Bill Winslow, Sharon Thompson, CJ Carr
March 29, 2017
Great Service I found a car online through Mercedes Pre Certified Owned program. It was the only one of its type listed and what I wanted. I dealt with Bill Winsl I found a car online through Mercedes Pre Certified Owned program. It was the only one of its type listed and what I wanted. I dealt with Bill Winslow, who did a great job in working with me long distance to purchase and ship car to me in AZ. More
by LarryS
Employees Worked With
Bill Winslow, Lisa Brennan
March 28, 2017
GL450GLEMB Customer excellence is personified at this dealership. Every person I have dealt with have great attitudes of customer satisfaction. I am a returning Customer excellence is personified at this dealership. Every person I have dealt with have great attitudes of customer satisfaction. I am a returning customer for that reason. More
by GLE450AMGmb
Employees Worked With
Teresa Cox, Bill Winslow, Lisa Brennan
March 28, 2017
Great experience! This was a great experience especially with David Wang. He knows the Mercedes fleet of cars inside and out. We are car people and had a lot of questio This was a great experience especially with David Wang. He knows the Mercedes fleet of cars inside and out. We are car people and had a lot of questions which he always had an answer for. He knew what we wanted and we ended up buying the first car he showed us. CJ Carr made it so easy to get me started and program the settings for me. I look forward to working with her in the future! Lisa Brennan is so organized! It was the fastest check out ever. More
by Sally P
Employees Worked With
David Wang, Lisa Brennan, CJ Carr
March 28, 2017
Superior Place To Buy A Car Based on past experience, I feel that this most recent sale went very smooth. Knowing who to work with helps in a great way. Being able to communica Based on past experience, I feel that this most recent sale went very smooth. Knowing who to work with helps in a great way. Being able to communicate and get the majority of the documents needed for the sale ahead of time worked out nicely. It also helped knowing, before hand, what I was looking for. I really enjoyed sitting with Diane and learning about the new Comand system and other features of the car. Overall, I had a great experience at this dealership and enjoyed working with Sharon Thompson in finance and Dan Berry in sales. More
by macfreak86
March 28, 2017
Excellence in car buying experience This was the most friendliest dealership I have ever visited. Kyle made us feel so special. I feel we have a friend for a life time. Me and my husba This was the most friendliest dealership I have ever visited. Kyle made us feel so special. I feel we have a friend for a life time. Me and my husband will definitely be back to conduct all our car buying needs with this fine young gentleman. More
by amphillips
March 28, 2017
Kyle was awesome! I enjoyed how relaxed and comfortable he made my experience at RBM. I would highly recommend asking for Kyle when you go buy your next BENZ. I enjoyed how relaxed and comfortable he made my experience at RBM. I would highly recommend asking for Kyle when you go buy your next BENZ. More
by Photogdavid
Employees Worked With
March 26, 2017
Excellent dealership I had a fantastic time working with Ramona.. From test driving to building my dream car.. She was helpful every step of the way .. I recommend this de I had a fantastic time working with Ramona.. From test driving to building my dream car.. She was helpful every step of the way .. I recommend this dealership and especially Ramona .. More
by Monica55
Employees Worked With
Ramona Razavi
