Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,799 reviews

January 25, 2017

Fantastic, the entire buying experience was painless Ramona is great to work with and I highly recommend working with her. She's extremely knowledgeable of the entire MB product line. Ramona made the buy More

by skcampeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jan 31, 2017 -

RBM of Alpharetta responded

Hello skcampeau, We are thrilled to hear Ramona provided you with the fantastic service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 25, 2017

Replacing the C-Class On my journey to replace my smaller C-class, I contacted RBM of Alpharetta because they had the E-class pre-owned sought. I thank Kyle Edson for makin More

by Carjunkie21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Wynn
Jan 31, 2017 -

RBM of Alpharetta responded

Thank you Carjunkie21 for the wonderful review. We are pleased to hear Kyle and Derrick took excellent care of you on your visit. Congratulations on your E-Class and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 23, 2017

Best Car Buying Experience Ever Just stopped in for a test drive, but Vadim answered all our questions, let the vehicle sell itself and went out of his way to ensure that we got the More

by James A Carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Brennan
Jan 24, 2017 -

RBM of Alpharetta responded

Hello James A Carver, We are thrilled to hear Vadim provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 23, 2017

Another fine experience with RBM-Alpharetta for the 9th time As usual, Bill Winslow, Donnie Moore and the rest of the crew at RBM-Alpharetta hit another home run with my wife and I. They do all the extra things More

by randy1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Moore - best auto manager in the business, Bill Winslow, Tom Ahern
Jan 24, 2017 -

RBM of Alpharetta responded

Hi Randy1958, Thank you for choosing RBM of Alpharetta and congratulations on the purchase of your new Mercedes Benz! We are so pleased to hear that Bill was professional, personal, and answered all your questions to ensure that you had a pleasant buying experience. We value our customers and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service!

January 23, 2017

BEST DEALERSHIP I HAVE EVER TRADED WITH RBM ALPHARETTA, 5 STARS ALWAYS VERY COURTEOUS, KNOWLEDGABLE AND PROFESSIONAL ASSOCIATES IN EVERY DEPARTMENT THIS WAS MY 3RD BENZ WITH THEM AND I ALR More

by berra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DIANE, Tom Ahern
Jan 24, 2017 -

RBM of Alpharetta responded

Thank you berra. We appreciate all of your kind words and we thank you for your business. As always, we are glad to hear Reza could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to seeing you for your next appointment!

January 18, 2017

Above and beyond customer service from Ron Delvalle! Ron Delvalle worked with me on purchasing a Sprinter van and he went above and beyond to help me get into the car! Ron was straight forward about the More

by schusterick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delvalle
Jan 20, 2017 -

RBM of Alpharetta responded

Thank you schusterick for the wonderful review. We are pleased to hear Ron took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 18, 2017

Vehicle Research Kyle made the buying experience a pleasure. If your in the market for a new or certified pre-owned Mercedes he's the man. Highly Recommended. More

by robertgray
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2017 -

RBM of Alpharetta responded

Thank you robertgray for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 18, 2017

Excellent Customer Service. Purchasing the vehicle through RBM of Alpharetta made our experience pretty smooth. All the staff members are very helpful and provided excellent cus More

by Rsingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Michael Pietrzak
Jan 20, 2017 -

RBM of Alpharetta responded

Thank you Rsingh. We appreciate all of your kind words and thank you for your business. We are glad to hear Reza could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

January 18, 2017

Highly Recommend! We flew into Georgia from Florida to do business with Sheaffer Cheek. He was a pleasure to work with on the purchase of our new Sprinter van. He was o More

by Kent and WemdyvWoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2017 -

RBM of Alpharetta responded

Thank you Kent and WemdyvWoods. We appreciate all of your kind words and thank you for your business. We are glad to hear Sheaffer could provide you with a hassle-free experience. Your 100% satisfaction is our priority and we admire your honest feedback. We look forward to assisting you with all of your future automotive needs. Sincerely, RBM of Alpharetta

January 15, 2017

Outstanding experience with Kyle Edson of RBM of Alpharetta! This is our 3rd Mercedes in the family, so I am familiar with the high levels of expectations for customer service with Mercedes-Benz. Our experience More

by Wilson, T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager Petere Leavy, Lisa Brennan
Jan 16, 2017 -

RBM of Alpharetta responded

Wilson, T, Thank you for that great review of Kyle and for your continued loyalty to RBM of Alpharetta. We look forward to working with you again in the future! Sincerely, RBM of Alpharetta

...
428
...