RBM of Alpharetta

Top Notch! No pressure experience My experience with RBM and Sheaffer Creek could not have been better! I had no intentions of purchasing a brand new vehicle, especially after a few h My experience with RBM and Sheaffer Creek could not have been better! I had no intentions of purchasing a brand new vehicle, especially after a few high pressure conversations with another different dealership, but Sheaffer's "no pressure" approach was just what I needed! His service was courteous, professional and prompt. Every step of the process was easy and smooth. I kept waiting for the hidden extra fees, but Sheaffer was upfront about everything so there were no surprises. I feel we got a great deal without a bunch of haggle or hassle. RBM came recommended to us from a friend and I would not hesitate to give them my highest recommendation to others looking to purchase a new Mercedes! More

Overall Great Experience @RBM Alpharetta The entire shopping and purchase experience was very positive for me and my wife. Bill Winslow was an excellent sales person, he was extremely helpful The entire shopping and purchase experience was very positive for me and my wife. Bill Winslow was an excellent sales person, he was extremely helpful and knowledgeable. The business portion of the purchase was the most efficient I've seen. The overall customer service and experience couldn't have been any better, for my first Mercedes-Benz. RBM of Alpharetta truly has a gained a customer for life!! ~Keri More

Great purchase experience with George Timmes at RBM I just purchased a new Mercedes from George Timmes at RBM of Alpharetta and we were so impressed with his professionalism and the overall positive pur I just purchased a new Mercedes from George Timmes at RBM of Alpharetta and we were so impressed with his professionalism and the overall positive purchase experience at the dealership. George strived to make every aspect of the transaction and delivery a "wow" experience and continues to follow-up to insure we are thrilled with the car (we are!). More

Wonderful experience with George Timmes at RBM Alpharetta My wife and I just purchased our mecedes with George Timmes and David Wang @ RBM Alpharetta. The whole process has been so wonderful with George. He i My wife and I just purchased our mecedes with George Timmes and David Wang @ RBM Alpharetta. The whole process has been so wonderful with George. He is nice and patient, made us feel so comfortable. He is extremely helpful and knowledgeable, helped us make decision more easily. He stayed late till we drove our Mecedes out of their lot. The business portion with David is the most efficient and productive one I have ever experienced. This is absolutely our best car buying experience so far and it happened at RBM Alpharetta! - Jun More

New C300 Sport Mercedes My husband and I just brought our very first Mercedes today from RBM of Alpharetta. Kyle Edson was the best sales person ever. The best thing I love My husband and I just brought our very first Mercedes today from RBM of Alpharetta. Kyle Edson was the best sales person ever. The best thing I love about Kyle out of the other three other dealerships that I visited, was that he did not pressure me and that he was very honest and knowledgeable. Now that is the kind of person that I like to work with. Thank you Kyle and RBM of Alpharetta. I love my new Mercedes parked in my garage. Thank you also Diane Evans More

RBM of Alpharetta - New GLC Coupe Kudos to Andy Sayers and RBM of Alpharetta. I was able to transition from the lease of my CLA45 AMG into a 2017 GLC300 Coupe in less than 3 hours. S Kudos to Andy Sayers and RBM of Alpharetta. I was able to transition from the lease of my CLA45 AMG into a 2017 GLC300 Coupe in less than 3 hours. Such a great deal Andy is the best. No haggle and a win win - the GLC is loaded and the lease is great value. Everyone at RBM was fantastic. More

Human Interest The story of my Mercedes purchase may be different than most. It's really not about an automobile acquisition but rather the nature and kindheartednes The story of my Mercedes purchase may be different than most. It's really not about an automobile acquisition but rather the nature and kindheartedness of those I had dealings with as I went through the process. In April 2016 I met Mr. Derrick Wynn who was randomly referred to me by the kind ladies at RBM's reception desk. Derrick and I began the process of building a 2017 SL550 Roadster. In May the order was submitted and a deposit taken. In August / September I had further discussion with Derrick about acquiring a 2016 S550. Had to have the right color and trim package, much to Derrick's chagrin I'm sure but he always was very accommodating and delighted to search for "just the right car". It was found in Miami. Arrangements were made to have it trucked to RBM and a deposit was taken. The S & SL arrived at RBM about the same time that I began feeling ill. Derrick kept in touch but was constantly met with my reluctance to make such a purchase while not knowing of my medical condition. This dialogue went on for a couple of months or more. Throughout the process of my delays Derrick maintained the attitude of caring much more about my well-being than that of making a sale. A few days after leaving the hospital, I went to the dealership to inform them that I would not be purchasing either of the automobiles. Contrary to my thinking that there would be objections, I was welcomed with smiles, hugs and handshakes from everyone I'd had dealings with. Derrick led the pack and Donnie Moore (Manager) was close behind. Never once did Derrick ask about when I was going to purchase anything. Rather, he offered encouragement for recovery. Both he and Donnie offered complete understanding of my life's circumstance. Refunding my deposits was done without my asking. Derrick continued to stay in touch with my medical status offering encouragement. At the insistence of my wife and as a gift to myself, December 2016 I purchased the SL550. Derrick says he "held it for me". This may be true as his faith in my recovery may have led to that conclusion. Needless to say, Derrick, Donnie and the ladies at the reception desk have made this acquisition a pleasure. I truly felt as though I was a member of their families, never just another commission-able individual. I will certainly be purchasing another Mercedes from RBM, I truly hope their "after the sale" service is as good and as enjoyable. Mike Nelson Alpharetta, GA PS - My initial "after the sale" experience was with Pam Ciccatori (delivery instruction).has been thorough, very informative and friendly. Pam made her best effort to explain all of the operating elements of the car to me the day of deliver. I've been back to see her once. The second visit was conducted in the same thorough, informative and friendly manner as the first. She truly knows the inter-workings of this vehicle and is patient enough to simplify what appears to be complex and confusing. Well done!! More

Great overall experience Bill was one of the main reason we go to RBM of Alpharetta. Bill is very professional, courteous and available for any questions that may arise even a Bill was one of the main reason we go to RBM of Alpharetta. Bill is very professional, courteous and available for any questions that may arise even after the purchase. Sharon was great as well. My friends and I would highly recommend them. More

Great experience This was the third vehicle I purchased from RBM of Alpharetta. Bill Favini was most helpful and a pleasure to deal with. In addition I know that Te This was the third vehicle I purchased from RBM of Alpharetta. Bill Favini was most helpful and a pleasure to deal with. In addition I know that Teresa and team will continue to provide excellent service when I bring my car in for maintenance. I would recommend RBM, Bill and Teresa to anyone looking to purchase a new or used Mercedes. More

BEST Experience working with Vadim!!! Our car shopping experience with Vadim Russu was awesome!!! Not only was he super professional, patient, informative, and not pushy, but most of all h Our car shopping experience with Vadim Russu was awesome!!! Not only was he super professional, patient, informative, and not pushy, but most of all his overall customer service was simply impeccable. I LOVE my new car and will only recommend this dealership in the future. If you are looking for stellar service along with amazing inventory, then RBM of Alpharetta and Vadim Russu are your answers!!!! More