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RBM of Alpharetta
Alpharetta, GA
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,808 reviews
October 06, 2016
Excellent Experience I had the most amazing experience at RBM of Alpharetta. Kyle Edson was very helpful in assisting my husband and I in buying a new car and we got every I had the most amazing experience at RBM of Alpharetta. Kyle Edson was very helpful in assisting my husband and I in buying a new car and we got everything we wanted in our purchase. He made the process easy and smooth. I would highly recommend RBM of Alpharetta and would buy from them again in the future! More
by arielledp31
October 04, 2016
Best buying experience Rbm is the easiest car buying experience, no pressure from sales people. Very enjoyable, would buy from them again. I would recommend Rbm to anyone lo Rbm is the easiest car buying experience, no pressure from sales people. Very enjoyable, would buy from them again. I would recommend Rbm to anyone looking for a hassle free car buying experience. The service is excellent More
by Bestexperience.2016
October 04, 2016
My time is valuable...and they could see that. I have a limited amount of time and knew what I was looking for. Reza spent the time needed with me, could tell that I do not have a lot of time, and I have a limited amount of time and knew what I was looking for. Reza spent the time needed with me, could tell that I do not have a lot of time, and had everything prepared for me to come pick up the car. He was able to find EVERYTHING I wanted in the car. Color, options, all of it he had it down to the last detail. I'm excited for the second vehicle we're buying for my company in about 2 weeks. More
by AlpharettaCEO
Employees Worked With
October 04, 2016
As always, outstanding client care. We have purchased multiple Mercedes vehicles from Sheaffer Cheek for both our company fleet and as personal vehicles. Each and every time, he and his We have purchased multiple Mercedes vehicles from Sheaffer Cheek for both our company fleet and as personal vehicles. Each and every time, he and his team prove that while any car dealership can sell cars, it takes a special organization to stand out in what really matters to buyers....how they are treated during the sale and cared for afterward. We would never consider purchasing a Mercedes from anyone but Sheaffer and his team and know that there are many other satisfied clients that feel the same. More
by Jcoots
Employees Worked With
October 03, 2016
Preowned Purchase - Excellent Experience Great experience from arrival to departure. Made the buying process easy and quick. Mr. Wang represented the car accurately and everything occurred Great experience from arrival to departure. Made the buying process easy and quick. Mr. Wang represented the car accurately and everything occurred in a timely manner! Highly recommend for your auto needs! More
by NCBuyer
Employees Worked With
David Wang
September 30, 2016
Great experience @ RBM of Alpharetta My sales consultant, George Timmes, was extremely professional and knowledgable during the whole process. I highly recommend RBM of Alpharetta to anyo My sales consultant, George Timmes, was extremely professional and knowledgable during the whole process. I highly recommend RBM of Alpharetta to anyone looking to invest in a fantastic vehicle. More
by AlextheLawyer
Employees Worked With
George Timmes
September 30, 2016
Professional, no pressure and accomodating Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure Dan Berry made our car buying experience an absolute pleasure. The two things that really impressed us was his product knowledge and the no pressure sales which made us feel extremely comfortable. Dan took his time with us and made every effort to accommodate any requests we made. The Sales Manager Peter also gave us first class attention and service. Overall our experience was outstanding and we would highly recommend this dealership to anybody thinking of buying a Mercedes. More
by Rachelle Simon
Employees Worked With
September 30, 2016
Another fine experience with RBM-Alpharetta Once again, my wife and I had another wonderful experience working with Bill Winslow in our purchase of a 2017 GLE63s. We got the RED carpet treatment Once again, my wife and I had another wonderful experience working with Bill Winslow in our purchase of a 2017 GLE63s. We got the RED carpet treatment. We will only buy our cars from RBM-Alpharetta. More
by randy1958
Employees Worked With
Bill Winslow, Lisa Brennan
September 29, 2016
Very Pleased Great experience all around! Everyone was very knowledgeable and helpful! Fabian helped find the right car for me and Diane showed me how to use all Great experience all around! Everyone was very knowledgeable and helpful! Fabian helped find the right car for me and Diane showed me how to use all the great features. More
by Susan
Employees Worked With
Diane, Fabian Tafur
September 29, 2016
The BEST car purchasing experience ever! The staff at RBM has cornered the market on customer service and satisfaction! My overall purchase and vehicle overview was seamless and hassle free! The staff at RBM has cornered the market on customer service and satisfaction! My overall purchase and vehicle overview was seamless and hassle free! EVERYONE was extremely knowledgeable and willing to assist! Reza Azizi was a stellar associate who has earned my complete trust and commitment!! Thank you RBM and especially Reza! More
by Hutchinson,Kasey10
