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RBM of Alpharetta

Alpharetta, GA

5.0
5,771 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,771 reviews

November 07, 2015

Great Experience and Service When looking for a new vehicle, my husband asked me to look at a Mercedes, as he is a loyal Mercedes owner, but I was skeptical. I finally went to hi More

by judgerod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
November 07, 2015

Very Professional! From my initial contact with Ramona, she guided me through the car buying process like a true professional. If I could, I would recommend her "Sales More

by adm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
November 06, 2015

Great Experience We were looking for a luxury SUV to replace my 10-yr old Ford. We checked out the features on several vehicles by Different makers. Mercedes was the More

by Tom Mears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Winslow
November 05, 2015

OUTSTANDING I had an outstanding experience purchasing a car in 2014 working with Bill Winslow. When I decided to explore the option of trading and upgrading, I More

by III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the business manager's name, but he was excellent as well., Bill Winslow
November 05, 2015

My 4th and best Mercedes from RBM Alpharetta I just recently took delivery of my new AMG GT S. I was invited to a private showing months ago,where I was able to speak with a factory rep. Later, m More

by AMG GT S Lover
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, receptionist,sorry I don't recall her name,but always recognize her friendly smile., Bill Winslow, Lisa Brennan
November 03, 2015

RBM of Alpharetta Our experience was a positive one. We were given the freedom to look on our own first, our preferred method. Once we narrowed the choices, our sa More

by DC's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Delvalle
November 03, 2015

Great experience Thanks to Vadim for a great sales experience. This dealership is by far the best Mercedes dealership in GA, no pushing sales people and good prices. T More

by Drsgrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Teresa Cox, Lisa Brennan
November 02, 2015

RBM of Alpharetta Our experience at RBM of Alpharetta was positive. I felt our sales person listened to our needs and helped guide us to a vehicle that met our needs. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
October 30, 2015

Amazing experience Dan Berry was such a gentleman and very professional. He made the experience such an enjoyable one. I love my new car and I would absolutely suggest t More

by kirstengrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 27, 2015

Lemon and Bad Service I have been a regular customer since the opening of RBM North in the Cumming area. I've purchased over 5 cars from this dealership and have watched th More

by JEB1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 29, 2015 -

RBM of Alpharetta responded

James – We appreciate your loyalty to RBM of Alpharetta. It has been a pleasure serving you in the Sales and Service departments. While every effort is made to address and resolve any customer concerns when they happen, sometimes doubt and ill feelings linger beyond the resolution. Rest assured, our top priority at RBM of Alpharetta is to create an enjoyable buying and servicing experience. And thanks to customers like you who take the time to share their comments, we continue to deliver on our promise. So thank you for your input.

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