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RBM of Alpharetta

Alpharetta, GA

5.0
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,784 reviews

June 26, 2015

RBM Of Alpharetta Exceeded My Expectations I leased my first Mercedes in 1988 and as a novice it was a "learning experience". Since then I have leased and bought many cars, including Mercedes, More

by The Coupe Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donnie Moore
June 24, 2015

Great experience with Ramona and team We had a great car buying experience with Ramona. She was knowledgeable, responsive and straightforward. Overall, everyone was friendly and genuine. t More

by rah
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The car demo was great. I am so sorry that I do not recall the name of that employee., Lisa Brennan, Ramona Razavi
June 23, 2015

CPO GLK350 I could not be happier with my CPO GLK. The car is a great example of a brand that cares about it product and stands behind their work. RBM is a fir More

by Paul
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Wynn
June 23, 2015

Always a great experience! The staff at RBM Alpharetta is fantastic. I have gotten to know them so well through the process of car buying, and service after the sale. Dan Berr More

by HVoight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sharon Thompson, Carl Denton
June 22, 2015

Experience Was Wonderful You cannot find a better dealer for an exceptional experience and a professional and helpful staff. Andy Sayers was amazing, professional, and such a More

by happycustomerinAlpharetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Sharon Thompson
June 19, 2015

Bill Favini is outstanding I was looking to trade in a 2011 Mercedes E 350. Bill Favini of RBM was fantastic. From the very first meeting he was incredibly helpful. Very knowled More

by jdr1960
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 19, 2015

Excellent service - very friendly Ramona was great - RBM Alpharetta was great and easy to deal with - got what I wanted for trade and new car - super easy would highly recommend any co More

by Roberts Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan, Sharon Thompson, Ramona Razavi
June 18, 2015

Fabulous experience with Fabian Tafur! Fabian Tafur is an excellent salesman while I was looking to trade in my 2010 Mercedes GLK 350 4-Matic on a used vehicle. He sent me information on More

by Jusme95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Tafur, Sharon Thompson
June 16, 2015

Service beyond any I ever had Jody Shellenbarger and Teresa Cox provided service above and beyond any expectations. This is even more amazing since my repair was on a sprinter RV, More

by Phil & Carol Gerber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Shellenbarger, Teresa Cox
June 16, 2015

Perfect service, sales, and follow through ... Service reps and sales were delightful as well as the wonderful service provided by the "greeters", particularly a young lady who, cannot remember her More

by amasusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Duster, Teresa Cox, Fabian Tafur, Joe Neeley
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