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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

May 06, 2025

We had a great experience when we buy our car. John was an excellent host, everything was clear, he explained everything to us. More

by trilloaldo000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you for sharing your experience! We're so glad to hear that Jon made your car-buying process clear and enjoyable. We truly appreciate your feedback and look forward to helping you again in the future! All the best, Your Friends and Family at RBM of Alpharetta

May 06, 2025

Jeff Twiggs and the entire RBM team were amazing. Best customer experience and reason we go to RBM Thank you More

by hermanelainem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Herman, Thank you for your wonderful feedback! We’re so glad to hear that Jeff and the RBM team made your experience exceptional. We truly appreciate your trust and look forward to assisting you again in the future. All the best, Your Friends and Family at RBM of Alpharetta

May 06, 2025

Lori Mohr was fantastic every step of the way. We have been looking for a car for some time and she quickly found our car and it was perfect, exactly what we wanted. Every step of the process was More

by Mrosica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you so much for sharing your experience! We’re so glad Lori could help make your car-buying process as smooth and seamless as possible. It’s wonderful to hear that she not only found the perfect car but also added that special touch with the surprise birthday bow! We truly appreciate your feedback and are thrilled to have been part of such a memorable moment. Enjoy your new vehicle, and we look forward to assisting you again in the future! All the best, Your Friends and Family at RBM of Alpharetta

May 06, 2025

We had the best experience with Linda, she was really helpful and ensured that we had a smooth transition with our purchase, it was one of our fastest decisions made with her assistance. At the dealershi More

by prerna.gupta2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
May 07, 2025 -

RBM of Alpharetta responded

Hello Prerna, Thank you for your kind words! We're so glad to hear that Linda made your experience smooth and stress-free—she’s truly wonderful at what she does. It's great to know the rest of the RBM of Alpharetta team also made you feel welcome and well taken care of. We appreciate your trust and hope you’re loving your new vehicle! All the best, Your Friends and Family at RBM of Alpharetta

May 06, 2025

This was my second time working with Bill at RBM of Alpharetta, and once again, the experience was seamless. He brings a rare combination of professionalism, transparency, and genuine care that sets hi More

by Karthik Duvvuri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Karthik, Thank you for your continued trust and for taking the time to share such kind words. We’re delighted to hear that Bill once again delivered a seamless and thoughtful experience. His integrity, expertise, and dedication to his clients truly set him apart, and we’re proud to have him on our team. We appreciate your recommendation and look forward to serving you again in the future! All the best, Your Friends and Family at RBM of Alpharetta

May 05, 2025

RBM of Alpharetta’s professionalism and superb customer service from the beginning to the very end of our shopping experience will keep me coming back for years to come. My husband and I had no idea what More

by Nyga7838
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Nyga, Thank you so much for sharing your experience in such a meaningful way. We’re honored that your journey brought you to RBM of Alpharetta and even more grateful that Gwen made such a lasting impression. Her patience, professionalism, and deep product knowledge are exactly what we strive to offer every guest, and it’s wonderful to hear she helped guide you to the perfect vehicle without pressure. We’re so glad you chose to return to us for your GLS 450, and we truly appreciate your trust. Welcome to the RBM family—we look forward to serving you for years to come! All the best, Your Friends and Family at RBM of Alpharetta

May 05, 2025

Working with Lori Mohr, at RBM was truly the best car buying experience we have ever had. She was very knowledgeable, professional and was on top of every detail. Lori made the process seamless and we en More

by rozr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you so much for your kind words! We’re thrilled to hear that Lori made your car-buying experiences not only seamless but genuinely enjoyable. Her professionalism, knowledge, and positive energy are a true asset to our team, and we’re so glad she was able to help you find the perfect vehicles. We appreciate your continued trust in RBM of Alpharetta and look forward to seeing you again down the road! All the best, Your Friends and Family at RBM of Alpharetta

May 04, 2025

It was an absolute pleasure to work with Britt in choosing the appropriate vehicle for myself. He was patient with us and did not mind explaining or clarifying any questions we had. We came across a More

by Hibah.B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Hibah, Thank you for such a heartfelt and beautifully written review. We’re truly honored by your kind words and thrilled to hear that Britt provided the patience, professionalism, and genuine care you needed throughout your journey. His calm approach and commitment—even when the process hit a bump—are exactly what we hope every guest experiences at RBM of Alpharetta. It means so much to know that after visiting multiple dealerships, Britt stood out as someone you could trust and count on. We’ll be sure to share your praise with him, and we’re grateful to have earned your confidence and recommendation. Congratulations on your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta

May 04, 2025

My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag More

by Chitra Bobba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

RBM of Alpharetta responded

Hello Chitra, Thank you for such a thoughtful and heartfelt review. We’re so glad you chose RBM of Alpharetta and had the chance to work with Kyle—he truly embodies the integrity, care, and professionalism we strive for every day. Your words about his genuine approach and people-first attitude mean the world to us, and we’re thrilled that this experience stood in such positive contrast to your past. Congratulations on your new EV, and we’re honored to have earned your trust. We’ll be sure to share your kind feedback with Kyle and the team! All the best, Your Friends and Family at RBM of Alpharetta

May 01, 2025

I was very happy with the transaction with this dealership. Everyone was on top of keeping me informed at all times concerning where everything was going on with my order. More

by black422
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

RBM of Alpharetta responded

Hello Valued Guest, Thank you for taking the time to share your experience! We’re so glad to hear that our team kept you well-informed throughout the process. Clear communication is something we take seriously, and it’s wonderful to know it made a difference in your experience. We appreciate your business and hope you enjoy your new vehicle! All the best, Your Friends at RBM of Alpharetta

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