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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,807 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,807 reviews

May 17, 2024

Efficiently handled all the paperwork, and explained the terms clearly. Hashle-free and outstanding service. More

by Meghachand85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
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May 20, 2024 -

RBM of Alpharetta responded

Hello Meghachand85, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

May 15, 2024

Reza is the reason we continue to come back to RBM. He is trustworthy , professional, and diligent in all aspects of his work. He makes the process seamlessly ! More

by Jamssmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

RBM of Alpharetta responded

Hello Jamssmith, Thank you for your kind words! We are thrilled that Reza Azizi made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Reza exceeded your expectations. We’ll be sure to share your feedback with Reza Azizi and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 13, 2024

All people connected with this transaction did a great job. Outstanding service and team work all around. Well done! More

by play
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adil Chaudhry
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May 14, 2024 -

RBM of Alpharetta responded

Hello Play, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

May 12, 2024

Everyone was so nice and friendly. Especially, our dealer Vadim was very patient finding our new car. Was a pleasant car buying experience. More

by YP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

RBM of Alpharetta responded

Hello YP, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Vadim Russu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

May 10, 2024

Linda’s customer service was top tier. She made sure all of our questions were answered and helped us navigate the purchasing process with a some laughs and smiles all around. More

by shakeer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
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May 13, 2024 -

RBM of Alpharetta responded

Hi Shakeer, Thank you for your glowing review! We’re delighted to hear that your experience with Linda Luu exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Linda Luu and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

May 10, 2024

Fantastic experience. Vadim was a pleasure to with with - - extremely knowledgeable, organized and efficient. Attentive to our needs / wants to get the deal done and made More

by smcharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
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May 13, 2024 -

RBM of Alpharetta responded

Hi Smcharris, We are delighted to hear that you had a great experience with us, especially on your first purchase! Vadim Russu and the entire RBM of Alpharetta team strive to provide exceptional service to all our customers, and we're especially pleased that we made your first purchase memorable. Thank you for choosing us, and we look forward to providing you with the same level of excellence on your next visit! Best wishes, Your Friends and Family at RBM of Alpharetta

May 10, 2024

Dealership very well maintaned with well experienced and well trained staff with excellent customer service More

by alnasir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

RBM of Alpharetta responded

Hello Alnasir, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

May 09, 2024

It was wonderful experience, my sales person had lot of patience and it was really pleasure working with him. soon i am planning to buy another car for my wife. definitely he will be the one to buy from. More

by om1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur, Ezequiel Rik
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May 10, 2024 -

RBM of Alpharetta responded

Hi Om1955, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

May 07, 2024

Lori was great, no confusion, no haggling, very quick and simple transaction, we will definitely be back. More

by Shandmaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

RBM of Alpharetta responded

Hello Shandmaker, Your kind words mean the world to us! Lori Mohr is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

May 07, 2024

Buying a car is not an experience we look forward to but working with Lori at RBM was easy and painless. She found us the car we wanted, with the options we wanted, and worked with the other RBM departmen More

by ralphc_fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

RBM of Alpharetta responded

Hi Ralphc_fernandez, Wow, thank you for your kind words! We're thrilled that Lori Mohr was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and it's fantastic to hear that Lori made your car-buying journey memorable and enjoyable. We'll be sure to share your feedback with Lori Mohr and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

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