RBM of Alpharetta

This was my first visit to RBM of Atlanta-North. I was scheduled for a routine part replacement, and after doing so, the service advisor alerted me of a serious issue with the vehicle. I was escorted int scheduled for a routine part replacement, and after doing so, the service advisor alerted me of a serious issue with the vehicle. I was escorted into the garage, made aware of the issue by visualization, and escorted back out of the garage so the team could repair the vehicle. The candor and technical acumen of the entire staff impressed me and made me feel "safe" trusting their word. Steve Byrd and staff did their job. Thank you. More

David Wang was my professional sales representative. It was a pleasure to deal with him. My time was not wasted in the usual back and forth games between sales rep, sales manager and customer bartering ove was a pleasure to deal with him. My time was not wasted in the usual back and forth games between sales rep, sales manager and customer bartering over the price of the vehicle. Most impressive, I got a bargin on a used vehicle that was in immaculate condition. As a picking customer, I had been searching from New York to California for a particular vehicle,that was the right color, condition and with the options I desired. I was fortunate to find exactly what I was looking for at RBM. More

Bill Favini made the process of buying my SUV a very pleasant experience. I had a lot of questions as I have never owned an SUV. He spent the time to answer all of my questions and made sure that I unde pleasant experience. I had a lot of questions as I have never owned an SUV. He spent the time to answer all of my questions and made sure that I understood the features of the car before I left the lot. The followin-up has also been great. Finance options were clearly explained. More

This is my first Mercedes and it will not be my last because I boughta great car (2010 E63) and every experience at RBM of Atlanta North has been outstanding. During Thanksgiving week, I scheduled my ca because I boughta great car (2010 E63) and every experience at RBM of Atlanta North has been outstanding. During Thanksgiving week, I scheduled my car for its first service work. My service manager is dan Berry and you could not ask for a more customer oriented guy. The work was performed as promised and even some unexpected issues were resolved with my total satisfaction in mind. Dan introduced me to th technician who worked on my car and even gave me a chance to hear what he had done to address a couple of issues. The place is beautiful, the customer waiting area is first class and evryone at RBM North is very customer oriented! My sales experience with Reza was equally as good but in the long run it is the customer service tht will keep me comong back! Thanks to the team at RBM of Atlanta North More

Not only did I buy the car I wanted but unlike the possible long distance hello, good-bye and good luck dealings, I met a group of Mercedes Benz professionals that made it clear from the start that th possible long distance hello, good-bye and good luck dealings, I met a group of Mercedes Benz professionals that made it clear from the start that there one goal above all others was to make me not only feel like royalty, but to make me fall in love with my new car. Now, granted, my 2004 S-500 was not new, especially with the 84,000 miles on the odometer, but as far as Reza Azizi, my sales consultant, was concerned, my purchase was as important as if I was buying their most expensive vehicle off of the showroom floor. Here is the most fantastic part of their customer service. When I got home that evening to sit inside my new 7 year old car with the original manuals to go over some of the fine points of its operation; to my dismay the reading light was burned out. Ok, I figured, used car, here we go...light burned out here comes the first repair bill. So, the next day I called Reza, and he said bring it in and we will let the mechanic look at it. Well, not only did the mechanic look at it (not just a bulb, but an entire light switch unit), they fixed it for no charge and provided me with a brand new Mercedes for the 2 days it took to get the part in. My car was delivered back to me freshly washed and in even better condition than when I had bought it. I think I am going to start intentionally breaking things on my new (used) car just so that I have an excuse to see Reza. More

I visited RBM North on Thanksgiving weekend. I am glad I was greeted by Reza Azizi, sales consultant, in their lot. Reza gave me all information I needed about the C-300 I was looking at in their lot. But t was greeted by Reza Azizi, sales consultant, in their lot. Reza gave me all information I needed about the C-300 I was looking at in their lot. But the most important he gave me was confidence and peace of mind during the whole process. Working with Reza was easy and comfortable. I never felt pushed. He paid a great price for my 2006 Mercedes, which I traded in. After being a Mercedes owner for about 5 years, I really felt special inside a MB dealer. After having bad experiences with other dealers and brands I can say this was the best car buying experience ever. I strongly recommend RBM North, and especially Reza, for anyone in the market looking for a Mercedes Benz. More

Joe Ydante was very friendly and helpful. He made sure I knew what I was purchasing and what the cost would be before arriving to the dealership. He also took the time to make sure I knew all of the feature knew what I was purchasing and what the cost would be before arriving to the dealership. He also took the time to make sure I knew all of the features of my new car before leaving the lot. I couldn't have asked for a better salesperson. More

This dealership offers the best service I have ever experienced. Bill Favini is a most professional sales rep. 5 stars from the Crouse family! The price negotiation was easy and the closing process experienced. Bill Favini is a most professional sales rep. 5 stars from the Crouse family! The price negotiation was easy and the closing process faster than most. What we particularly liked was the follow up by RMB North of our satisfaction with the car. More

Very good information and explanation of many aspects of the vehicle. Willingness to take time with me and operate on my schedule with no rushing for the sale. Good post sale follow up. Stephen Moore is v the vehicle. Willingness to take time with me and operate on my schedule with no rushing for the sale. Good post sale follow up. Stephen Moore is very knowledgable on vehicles, especially Mercedes, and I would return to him for a future purchase. More

RBM is a professional, pleasurable and enjoyable place to buy a car! I drove from New Orleans and it was 100% worth the trip! The sales team at RBM is fantastic, as my sales professional David Ellis did a wo buy a car! I drove from New Orleans and it was 100% worth the trip! The sales team at RBM is fantastic, as my sales professional David Ellis did a wonderful job in showing me not only my preferred car, found onthe great website, but also introduced me to different cars just to make sure we made the best decision! We sure did! I love my ML350 and enjoy it more and more with every drive! David had selected the car for me based on a few requests and came out with a perfect match - I could not have asked for a more caring, attentive and friendly salesman. He has been great in keeping up with me dice the purchase to check up on my satisfaction with the car, as well as promptly mail me a requested accessory! I also turned in my '08 c350 off of a lease and was met with an easy and friendly staff who made the experience easy and quick. I would reccomend David, as the rest of the RBM team to anyone! I know my relationship with such a successful business team is a lasting one, and look forward to many happy miles on my ML! What a great place, I can't wait to do business again! More