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RBM of Alpharetta
Alpharetta, GA
5,812 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,812 reviews
January 07, 2024
Bill Favini, the maestro of Mercedes at RBM of Alpharetta, orchestrated our three-month symphony of building the perfect 2024 GLS 450. From the first tentative notes of "just looking" to the trium Alpharetta, orchestrated our three-month symphony of building the perfect 2024 GLS 450. From the first tentative notes of "just looking" to the triumphant finale of driving away, Bill conducted every step with impeccable timing and genuine care. He kept us informed, navigated the final delivery with ease, and even graced us with his presence on his day off. RBM of Alpharetta isn't just about selling cars; they're about building relationships and earning trust, and Bill is their shining star. Their commitment to customer satisfaction shines through Bill's dedication, making them a true destination for luxury car dreams. More
by nitin.balakrishnan
January 06, 2024
Very great experience with the sales consultant Janice. She is wonderful person explained very clearly. She is wonderful person explained very clearly. More
by Dharini
January 06, 2024
Linda Lu helped us really good from start to end of purchase of my new GLE 350. It was a very good experience working with Linda. She was really helpful in receiving my requirements, and showing us app purchase of my new GLE 350. It was a very good experience working with Linda. She was really helpful in receiving my requirements, and showing us appropriate vehicles that fit our features requirement & financial requirements. More
by deep123
January 06, 2024
Ezekiel and the staff at RBM of Alpharetta are very professional and knowledgeable of the products they sell. Overall an A plus for my experience. professional and knowledgeable of the products they sell. Overall an A plus for my experience. More
by JOHNSCREEKFLOORING
Employees Worked With
Ezequiel Rik
January 06, 2024
Our experience in buying our new Mercedes EQE was nothing less than superb. Royce was extremely knowledgeable in the entire process as well as the vehicle. Martin Was patient and super helpful, teaching us e less than superb. Royce was extremely knowledgeable in the entire process as well as the vehicle. Martin Was patient and super helpful, teaching us every aspect of our new vehicle. We love our new car and we highly recommend the dealership! More
by Laurie L
Employees Worked With
Martin Hina, Roberto Manzur, Royce Worley
January 04, 2024
Kyle and Gwen were fantastic! Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. Very responsive and did not make us feel rushed at any point. Very knowledgeable and attuned to our specific preferences. More
by margo.bagley
January 02, 2024
Linda and the rest of the staff was nothing but amazing and kinda. Linda was very informative & the whole process was shorter than expected. Love my new GLE and kinda. Linda was very informative & the whole process was shorter than expected. Love my new GLE More
by Ashley_white1228
December 31, 2023
I had a great experience with this dealership and my car salesman Reza, he was very knowledgeable and he had a great attitude. salesman Reza, he was very knowledgeable and he had a great attitude. More
by Peyton Holloman
Employees Worked With
December 31, 2023
I highly recommend Reza to anyone searching for a positive car-buying experience. His knowledge, helpfulness & no-pressure attitude were instrumental in a very positive purchasing experience. positive car-buying experience. His knowledge, helpfulness & no-pressure attitude were instrumental in a very positive purchasing experience. More
by Wags
