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RBM of Alpharetta
Alpharetta, GA
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,784 reviews
May 29, 2023
Great experience buying a Mercedes C300 at RBM of Alpharetta. Jeff Twiggs at the RBM of Alpharetta provided exceptional service. As a first-time Mercedes buyer, I had many questions about the car and Alpharetta. Jeff Twiggs at the RBM of Alpharetta provided exceptional service. As a first-time Mercedes buyer, I had many questions about the car and the process as well however Jeff was quick to respond to any of my questions and he explained in a clear and easy-to-understand way. Overall, it was a great buying experience and great working with Jeff. More
by Waseem
Employees Worked With
May 28, 2023
I had an EXCELLENT experience with Dan Berry. He is a great person and was super attentive to help me find the perfect car. He went out of his way to make me feel appreciated and to give me the v He is a great person and was super attentive to help me find the perfect car. He went out of his way to make me feel appreciated and to give me the very best red carpet Mercedes-Benz experience.. Rachel was the added touch -she took me through all the technology details just before I left the dealership so i knew how everything worked. It was awesome. I love my new Mercedes and thank you so much Dan Berry! More
by motaylor
May 27, 2023
John was and is an excellent person to work with! Whether it be leasing or buying, John is your guy. My family and I have worked with him for many years and more to come! Very pleased to have him at Whether it be leasing or buying, John is your guy. My family and I have worked with him for many years and more to come! Very pleased to have him at RBM! More
by JadeK
Employees Worked With
Other Employees :
Ramona Razavi, John Sauer, Tobias Gilmour
May 25, 2023
I had a great experience with John. I believe I have leased and bought over 6 cars from him. He makes the process efficient and pleasurable. I will go back to John when we are ready I believe I have leased and bought over 6 cars from him. He makes the process efficient and pleasurable. I will go back to John when we are ready to lease or buy my next set of Mercedes. More
by Mrkgator63
Employees Worked With
Ramona Razavi, John Sauer
May 24, 2023
Lori and Martin were great! I was able to get out of the dealership in under two hours and I absolutely love my new vehicle!!! I will definitely go back for future purchases I was able to get out of the dealership in under two hours and I absolutely love my new vehicle!!! I will definitely go back for future purchases More
by dharma_drabber_0k
May 24, 2023
We have been going to RBM of Alpharetta for over 20 years and David Wang has always provided the best, no-nonsense, straightforward approach that we love. We have send a number of people his way and everyone and David Wang has always provided the best, no-nonsense, straightforward approach that we love. We have send a number of people his way and everyone walks away both happy and with a new ride! More
by KTV
May 23, 2023
5 stars is not enough to describe the great customer service me and my family received at RBM! Kyle was fantastic. From the first conversation all the way to signing on the dotted line he answered all o service me and my family received at RBM! Kyle was fantastic. From the first conversation all the way to signing on the dotted line he answered all of my questions and made the whole experience top tier. All of the staff at RBM were amazing and I cannot thank them enough for making this experience one that I will never forget More
by Barnesrebecca8
May 21, 2023
Jeff Twiggs was excellent to work with. He was very knowledgeable and professional. I also appreciated the assistance of Martin and Lisa. This was my second Mercedes purchase with RBM of Al He was very knowledgeable and professional. I also appreciated the assistance of Martin and Lisa. This was my second Mercedes purchase with RBM of Alpharetta. Once again the customer service was Outstanding. I would highly recommend RBM of Alpharetta for anyone purchasing a new car! More
by Vickie B.
May 19, 2023
This was my first new Mercedes purchased. From the reception I received at the front reception area to my Sales Representative Kyle Edson to the credit manager Lisa Brennan to my Orientation From the reception I received at the front reception area to my Sales Representative Kyle Edson to the credit manager Lisa Brennan to my Orientation Rep Martin Hina everyone was very professional, courteous and helpful. General Manager David Ellis greeted me and made a point to make sure his team took care of all of my needs. Well done! I would highly recommend RBM of Alpharetta for your next vehicle purchase. More
by ttaylor
