361 Reviews of RBM of Alpharetta - Service Center
Andre, by far is the most professional advisor we have ever worked with. He has come through not only in a common service appointment, but when we have faced some stressful situations . I would highly rec ever worked with. He has come through not only in a common service appointment, but when we have faced some stressful situations . I would highly recommend him for your Mercedes needs. More
I recently was assisted by Steve Byrd, a service advisor, and he went above and beyond. At most dealerships, a service advisor treats you like a cash cow. Mr. Byrd treated me like a human being. That mindset and he went above and beyond. At most dealerships, a service advisor treats you like a cash cow. Mr. Byrd treated me like a human being. That mindset makes “customer service” an entirely different experience than what we’ve become accustomed to. More
RBM of Alpharetta, OUTSTANDING SERVICE! I took my 2017 mercedes in for some transmission issues (due to taking my car to a independent mechanic). "My merecedes advisor SAVED my car!" P I took my 2017 mercedes in for some transmission issues (due to taking my car to a independent mechanic). "My merecedes advisor SAVED my car!" Please ask for Andrei Bucatari as he is AMAZING, communicative and so very helpful! He is always telling me what all my options are and giving me the best advice on how to move forward with maintaining my car and its service. Keep up the amazing service! I will continue to go to RBM of Alpharetta and I would recommend them to anyone needing to service their mercedes. Thank you Andrei! More
I asked Royce about the dealership and a detailing service and he advised me to contact him and he would get me on the schedule when it becomes available again... service and he advised me to contact him and he would get me on the schedule when it becomes available again... More
I called the dealership this morning to get my Mercedes me app connected. Spoke to Royce on the phone, within two minutes. I had an email sent to me and within 20 minutes everything was paired and connecte me app connected. Spoke to Royce on the phone, within two minutes. I had an email sent to me and within 20 minutes everything was paired and connected. He made this super seamless and easy! Will definitely be going to this dealership for all of my Mercedes needs! More
Andrei is very professional and very responsive! High quality service! Always consistent service. Great experience. High quality service! Always consistent service. Great experience. More
We had a great experience considering that we had no appt and it was an emergency situation for our travel. Vadim and Andre were super in their treatment of us and Vadim’s expertise with the technical probl and it was an emergency situation for our travel. Vadim and Andre were super in their treatment of us and Vadim’s expertise with the technical problem our car was having. We are very appreciative of the time they took to help us. More
Thanks for the good service. We appreciate everything you do. It was easy to schedule service and he took care of it quickly. We appreciate everything you do. It was easy to schedule service and he took care of it quickly. More
Dan has always been wonderful to work with. He is professional, prompt, attentive to our needs and always willing to help in anyway he could. He is like a friend helping us with our auto need He is professional, prompt, attentive to our needs and always willing to help in anyway he could. He is like a friend helping us with our auto needs. We have order cars from him and we have just placed another order. It is people like Dan that made us staying with the dealership and the brand while there are so many choices out there. I also want to do a shout out to Andrei Bucatari. His service is at another level! Andrei and Dan are the main reason for us to go out of our way to purchase cars from RBM Alpharetta. More
Very pleased with the service of Steve Byrd and RBM of Alpharetta. Everything was completed and done on time, excellent communications. Alpharetta. Everything was completed and done on time, excellent communications. More