RBM of Alpharetta - Service Center

Peace of mind Teresa provides a level of service which always makes me feel comfortable about leaving either of my SL65s. She understands exactly how I want my veh Teresa provides a level of service which always makes me feel comfortable about leaving either of my SL65s. She understands exactly how I want my vehicles to be taken care of and that gives me the peace of mind I require to continue coming back. Teresa has been servicing both mine and my wife's SL65 since the day we purchased them. Teresa and has never let us down. She makes sure we always know the status of the vehicle due to excellent communications. She has always been helpful whenever accessory items were needed, such as tires. More

Super professional Teresa Cox is the best service adviser ever, super professional and always has my cars ready on time. The loaners are always super clean and fuel of g Teresa Cox is the best service adviser ever, super professional and always has my cars ready on time. The loaners are always super clean and fuel of gas. More

Excellent Service The answer to why I use this dealership and Steve Byrd as my service advisor is simple the work is always done correct, on time , and I am kept inform The answer to why I use this dealership and Steve Byrd as my service advisor is simple the work is always done correct, on time , and I am kept informed throughout. I have recommended Steve Byrd to others and they have all been very satisfied with their experience. Excellent service! More

Thanks for the great service We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent questions, we scheduled a service call all while the vehicle was inbound to Atlanta from Tennessee! Steve and the “guys in the back” are always great to work with, they always return calls, texts and emails promptly. They know the Mercedes product and have never failed us. More

Teresa is great Teresa is awesome. She is easy to work with and keeps you informed as to what is going on with your car while being serviced. She is always availa Teresa is awesome. She is easy to work with and keeps you informed as to what is going on with your car while being serviced. She is always available for questions via email or phone as well - very responsive. More

New in town and looking for a place to get serviced. Talked to a guy named Andrei. Very helpful and seemed like he knew what he was talking about. Definitely has and looking for a place to get serviced. Talked to a guy named Andrei. Very helpful and seemed like he knew what he was talking about. Definitely has me thinking. More

Excellent Service Teresa Cox has been my Service Advisor for many years. She always takes care of all my service needs in a quick and accurate manner. Teresa and Dan Teresa Cox has been my Service Advisor for many years. She always takes care of all my service needs in a quick and accurate manner. Teresa and Dan are always friendly and very helpful in all situations. I trust my car needs always with Teresa and she is a huge asset to your company. This type of excellent service keeps myself and many others coming back to this location. More

Feels like home Teresa and Lisa have always made me feel at home during any process at the dealership. Even during the non-planned visits, they keep the mood light an Teresa and Lisa have always made me feel at home during any process at the dealership. Even during the non-planned visits, they keep the mood light and friendly. Thanks y’all. More

Love Teresa, keeps me loyal to Mercedes The service center at RBM Alpharetta is excellent! My advisor, Teresa Cox, is the reason! She is knowledgeable and provides great customer service. Sh The service center at RBM Alpharetta is excellent! My advisor, Teresa Cox, is the reason! She is knowledgeable and provides great customer service. She represents Mercedes well and maintains our loyalty. My husband and I have bought Mercedes cars for over 30 years and will continue to stay with Mercedes. A large part of this is Teresa and the excellence she gives us throughout our experience of owning the car. Thank you! More

We love our dealership! The service at RBM is excellent! Teresa Cox is our service representative and she treats us like gold! We know we are in good hands with Teresa and we The service at RBM is excellent! Teresa Cox is our service representative and she treats us like gold! We know we are in good hands with Teresa and we trust her completely. David Wang has been our sales rep for a decade and we have purchased 4 Mercedes from him. More