RBM of Atlanta

Wonderful Experience! Worked with Andy Sayers-best car buying experience I've ever had! Andy was patient, answered my questions sincerely and was open/honest about differe Worked with Andy Sayers-best car buying experience I've ever had! Andy was patient, answered my questions sincerely and was open/honest about differences between years and models. Felt like he really had my best interests front and center. Will definitely recommend Andy and RBM to my friends! More

Purchase of S550 Don Bonura was the Sales Assoicate who worked with me. He was extremely helpful to secure the vehicle I wanted. I was impressed with his knowledge of Don Bonura was the Sales Assoicate who worked with me. He was extremely helpful to secure the vehicle I wanted. I was impressed with his knowledge of the S550 and how competitive RBM was to finalize the deal. If you are searching for a Mercedes, based on my experience I would recommend Don and RBM. More

salesman customer service My salesman was Steve Edwards. I told him exactly what l wanted, color and payment. He was a straight forward with me and didn't give me the runaround My salesman was Steve Edwards. I told him exactly what l wanted, color and payment. He was a straight forward with me and didn't give me the runaround like BMW. Very good customer svc, complied with all my need and had me in and out by 2-3 hrs. It was the best car buying experience l every had in my entire life. If you visit this location, l would definitely refer him... More

Exceptional customer service! Rick Robbins is a class act. His level of service and attention to detail is by far the BEST! I will use Rick for all my future car purchases. Rick Robbins is a class act. His level of service and attention to detail is by far the BEST! I will use Rick for all my future car purchases. More

Ask for Gerry Modzelewski. This is my second purchase from RBM and Gerry was my sales representative for both. I could not be more pleased with the sales experience. Gerry wen This is my second purchase from RBM and Gerry was my sales representative for both. I could not be more pleased with the sales experience. Gerry went out of his way to make the experience as painless as possible while making sure that all of my needs were met. If you are ready to buy a new car be sure to ask for Gerry Modzelewski. I also had the opportunity to meet with Colin Harrison who was willing to make a deal that we could both agree on. Thanks to Colin for understanding the situation and making a fair deal. Adrienne in finance was friendly and efficient and got me in and out without making me wait. After the paper work Casey took as much time as I needed to show me the features of the car, answer the questions that I had about the technology. Casey made sure I was comfortable in the vehicle before sending me on my way. Together they make a fantistic team covering all aspects of the new car experience. More

Best Mercedes Dealership in Atlanta! RBM of Atlanta is an outstanding dealership with quality employees and incredible customer service. I have been using them for years for my Mercedes a RBM of Atlanta is an outstanding dealership with quality employees and incredible customer service. I have been using them for years for my Mercedes and will continue to in the future. I have to add that I live less than a 1/4 mile from the Mercedes of Buckhead and still continue choose to use RBM of Atlanta because of the service I experience there as well as my relationship with Steve Szczupak. He has been helping me with my cars for years and he is the best in the business as far as I am concerned. His attention to detail, customer service and follow up is unparalleled and I would recommend him to anyone. More

Excellent They guys are great patient, Kind ,caring . They go the extra mile for their customer, they work in unity . I will refer others to them They guys are great patient, Kind ,caring . They go the extra mile for their customer, they work in unity . I will refer others to them More

Exceeded my expectations! This is how car buying should be done. I live several hours away from Atlanta and found a very aggressive CLA lease special listed on RBM's website This is how car buying should be done. I live several hours away from Atlanta and found a very aggressive CLA lease special listed on RBM's website. The fun normally stops there when you ask for a real quote. Not the case with RBM, they clearly listed all of the fees and lease breakdown in the disclaimers. Andrew Cochran promptly contacted me via email with a lease quote. To my surprise, it was presented exactly the way it was advertised. How refreshing. I ended up asking for several additional lease quotes adding nav and additional miles. No problem. My deal was more complex than most. I needed to sell my current vehicle, transport it to another state and fly into Atlanta to pick up my CLA and then drive it home several hours away in another state. There was about a week between finalizing the deal and flying in to pick up my car. A couple of days before I was scheduled to fly in to pick my car up, I emailed Andrew to ask about getting the windows tinted. Was it a problem? Not at all. When I arrived from the Airport, I finally met Andrew and he personally picked me up from a transit station close to the dealership. Now that's customer service. The kicker here is the car I was leasing wasn't likely going to make Andrew a lot of money. It was the lease special after all. Did that make a difference on the level of customer service I received? Not at all. The delivery process for my very first Mercedes was absolutely fun and informative thanks to the amazing Crystal Garrett. RBM had the car I wanted and the most aggressive lease in my area. I have a high volume MB dealership where I live but decided to purchased from RBM several hours away. Why? Deal with Andrew and the RBM staff and you'll see why. It's important to work with someone who listens to questions, finds the correct answers and exemplifies top-notch customer service. My trip home in my new CLA was a pleasant one with my newly installed nav, freshly tinted windows and a few bottles of RBM water. If you are an out-of-state buyer that can't find the service or selection you are looking for at your local MB dealership, give Andrew Cochran and RBM a shot like I did. More

Great experience This is the second car I bought from the salesman Steve Szczupak. He is extremely friendly and great to work with. The first car was 6 1/2 years ago a This is the second car I bought from the salesman Steve Szczupak. He is extremely friendly and great to work with. The first car was 6 1/2 years ago and at least 3 times a year he would stay in touch and ask if there is anything he could do for me. So naturally when it was time to look at another MB I went to Steve. Again he was awesome in all ways and made the whole experience great. I had to order the car I wanted as there was a new model year. He gave me updates the entire 3 months and when it was time to deal he was more than fair. He is the best car salesman I have ever had and I have bought over 15 cars. More

Finding my perfect I purchased my first Mercedes from Andrew Cochran in 2013. While my E 350 was a very lovely car, it wasn't exactly a perfect fit for me so earlier th I purchased my first Mercedes from Andrew Cochran in 2013. While my E 350 was a very lovely car, it wasn't exactly a perfect fit for me so earlier this year, I traded it in for the smaller, sportier CLA (I LOVE this car!). Both purchasing experiences at RBM were painless and quite pleasant thanks to Andrew. He was patient and took the time with me to make sure that my new car was exactly what I wanted. I trust and genuinely like Andrew and cannot speak highly enough about all of the folks in the RBM sales and service departments. I would absolutely purchase my next car from Andrew at RBM but hope to hold onto my CLA for many years to come! More